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Pullman Reef Hotel Casino

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City view from property
Front of property
Minibar, in-room safe, desk, iron/ironing board
Premium Junior King Suite, Water Views, 1 King Bed with Double Spa | Minibar, in-room safe, desk, iron/ironing board
Premium Junior King Suite, Water Views, 1 King Bed with Double Spa | Minibar, in-room safe, desk, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
35-41 Wharf Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Reef Hotel Casino
    ‪3 min walk‬
  • Place, Esplanade Lagoon
    ‪6 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa | Minibar, in-room safe, desk, iron/ironing board

Junior King Suite, City Views, 1 king bed with double spa

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath | Minibar, in-room safe, desk, iron/ironing board

Junior Twin Suite, 2 Double size beds with Double Spa Bath

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King size bed, Pool Views with spa bath

Deluxe Room, 1 King size bed, Pool Views with spa bath | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King size bed, Pool Views with spa bath

8.8 out of 10
Excellent
(5 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior room, 1 King Size Bed, City Views with Spa bath

Superior room, 1 King Size Bed, City Views with Spa bath | Minibar, in-room safe, desk, iron/ironing board

Superior room, 1 King Size Bed, City Views with Spa bath

9.4 out of 10
Exceptional
(63 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior room, 2 King Single Size Beds City Views with Spa Bath

Minibar, in-room safe, desk, iron/ironing board

Superior room, 2 King Single Size Beds City Views with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Room, Park View, 1 king bed with single spa bath

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room, Park View, 1 king bed with single spa bath

9.2 out of 10
Wonderful
(5 reviews)
  • Park view
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

Premium Junior King Suite, Water Views, 1 King Bed with Double Spa | Minibar, in-room safe, desk, iron/ironing board

Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

9.4 out of 10
Exceptional
(9 reviews)
  • Water view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Cairns

Located in Cairns Central Business District, Pullman Reef Hotel Casino is adjacent to Cairns Esplanade and within a 5-minute walk of other popular sights like Reef Fleet Terminal. This 128-room, 5-star hotel welcomes guests with conveniences like a casino, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.1 miles
  • Reef Hotel Casino - 3 min walk - 0.2 miles
  • Esplanade Lagoon - 6 min walk - 0.4 miles
  • Cairns Convention Centre - 6 min walk - 0.4 miles
  • Cairns Marlin Marina - 6 min walk - 0.4 miles

Getting around

  • Cairns Station - 16 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬3 min walk
  • ‪Dundees on the Waterfront - ‬5 min walk
  • ‪Bar 36 - ‬2 min walk
  • ‪Four Cinq - ‬6 min walk
  • ‪Blu Marlin Bistro - ‬4 min walk

About this property

Pullman Reef Hotel Casino

At Pullman Reef Hotel Casino, guests enjoy a casino, an outdoor pool, and a gym. Parking is available for AUD 12.00 per night (AUD 20.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect to find free WiFi and 42-inch LCD TVs with digital channels and pay movies. Beds are dressed in pillow menus and bathrooms offer jetted tubs, hair dryers, and designer toiletries. Balconies, iPod docks, and minibars are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (AUD 12 per night)
  • Valet parking on site (AUD 20 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; AUD 39 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Flinders Bar and Grill
  • Merchant Cafe
  • Soy Kitchen Street Food
  • Tamarind

Things to do

  • 38 gaming tables
  • 455 slot machines
  • Billiards/pool table
  • Casino (26,566 square feet of space)
  • Evening entertainment
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4,080 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AUD 80.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 150 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Self parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Pullman Casino Hotel

Pullman Casino Reef Hotel

Pullman Hotel Casino

Pullman Reef

Pullman Reef Casino

Pullman Reef Casino Cairns

Pullman Reef Casino Hotel

Pullman Reef Hotel

Pullman Reef Hotel Casino

Pullman Reef Hotel Casino Cairns

Accor Reef Hotel

Cairns Sofitel

Pullman Reef Hotel Cairns

Sofitel Cairns

Pullman Reef Casino Cairns

Pullman Reef Hotel Casino Hotel

Pullman Reef Hotel Casino Cairns

Pullman Reef Hotel Casino Hotel Cairns

Frequently asked questions

Are free cancellation options available at Pullman Reef Hotel Casino?

Pullman Reef Hotel Casino offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Pullman Reef Hotel Casino?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Pullman Reef Hotel Casino on Jun 21, 2026 start from $200, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Pullman Reef Hotel Casino?

This hotel is situated in Cairns Central Business District, just steps from Cairns Esplanade and Reef Fleet Terminal. You'll also find Cairns Central Shopping Centre and Reef Hotel Casino less than a mile away.

Is parking available on site at Pullman Reef Hotel Casino?

Yes, valet parking is offered for AUD 20 per night and self parking is available for AUD 12 per night. An electric car charging station is also available for guests.

Are there luxury amenities available at Pullman Reef Hotel Casino?

Yes, guests can indulge in luxuries such as an outdoor pool, 4 restaurants, and in-room massages at this hotel.

Does Pullman Reef Hotel Casino feature a casino on the premises?

Yes, Pullman Reef Hotel Casino has a casino that's 26566 square feet and includes 38 gaming tables, 455 slot machines, and a VIP room.

Is there an indoor pool at Pullman Reef Hotel Casino?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:30 AM and 10:00 PM.

What will couples enjoy most about a stay at Pullman Reef Hotel Casino?

This waterfront hotel offers many amenities for couples, including in-room massages as well as 4 restaurants and an outdoor pool.

Does Pullman Reef Hotel Casino have a hot tub?

No, but this hotel offers jetted bathtubs in all guestrooms.

Does Pullman Reef Hotel Casino have a restaurant with a breakfast menu?

Yes, Pullman Reef Hotel Casino has 4 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Pullman Reef Hotel Casino allow pets to stay free of charge?

No, pets aren't allowed at Pullman Reef Hotel Casino though service animals are welcome.

Does Pullman Reef Hotel Casino have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Pullman Reef Hotel Casino?

The closest major airport to Pullman Reef Hotel Casino is Cairns Intl. Airport (CNS), which is 4.3 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Pullman Reef Hotel Casino?

Yes, every guestroom at Pullman Reef Hotel Casino comes with a balcony and some offer city and pool views.

Does Pullman Reef Hotel Casino have a wedding venue on site?

There are wedding services available at Pullman Reef Hotel Casino if that's in your vacation plans.

Pullman Reef Hotel Casino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 728 out of 1003 reviews
Rating 8 - Good. 220 out of 1003 reviews
Rating 6 - Okay. 40 out of 1003 reviews
Rating 4 - Poor. 9 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

ANDREW Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms very clean and comfortable
Stayed 2 nights in Feb 2026

6/10 Okay

CIndy

Liked: Cleanliness, amenities
Nice hotel and great location however HVAC system in need of an upgrade. When we checked in, all 3 rooms were damp, carpeting, bedding, etc from the humidity. Very musty smell.
Stayed 2 nights in Feb 2026

10/10 Excellent

Casey

Stayed 3 nights in Feb 2026

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, amenities
Very nice people extremely well located. Close to eateries and boats
Stayed 3 nights in Feb 2026

10/10 Excellent

Linda

Stayed 5 nights in Feb 2026

8/10 Good

Allan

Stayed 1 night in Feb 2026

6/10 Okay

ROBERTA

Liked: Cleanliness, staff & service, amenities
This poor hotel. It tries so hard to be luxurious but the condition is SO bad! It’s so outdated that it looks like the last renovation was in the 1980’s. The staff tries so hard and does such a great job trying to compensate for the hotel’s condition. The walls, wallpaper, doors, shutters - just about everything - needs to be torn out and replaced. The bed was comfortable but it’s just such a throwback to the 80’s. As a travel agent, I was shocked at the property condition.
Stayed 2 nights in Jan 2026

8/10 Good

Iris

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Carolina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing
Stayed 5 nights in Jan 2026

10/10 Excellent

Trifon

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Stayed 2 nights in Jan 2026

10/10 Excellent

HUGH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Level 4 had a spa bath and view of the treetops and mountains
Stayed 4 nights in Dec 2025

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities
The staff were very helpful rooms clean recommended
Stayed 4 nights in Dec 2025

8/10 Good

sandra

Stayed 2 nights in Jan 2026

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 7 nights in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

Enitza Damaris George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was simply fantastic! Knowledgeable and friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Davoud, Danville

Liked: Cleanliness, property conditions & facilities
Excellent hotel, excellent staff and excellent location.
Stayed 3 nights in Dec 2025

10/10 Excellent

NEHA

Stayed 3 nights in Dec 2025

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities
Nice room bit dated
Stayed 1 night in Dec 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No. I brought my own breakfast with me, except for today's. It was nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Joanne

Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Stayed 1 night in Nov 2025

10/10 Excellent

Kellie

Stayed 4 nights in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Staff, Tim is great. Very helpful. Amenities, location, breakfast.
Stayed 4 nights in Nov 2025

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