Pullman Cairns International

5.0 star property
Luxury hotel with a full-service spa and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Pullman Cairns International

Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
Rejuvenated Deluxe Room Twin, Harbour View | View from property
Outdoor pool, sun loungers
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Spa

Explore the area

Map
17 Abbott Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪3 min walk‬
  • Reef Fleet Terminal
    ‪5 min walk‬
  • Cairns Marlin Marina
    ‪8 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

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Room options

Grand Superior City Mountain Twin

8.8 out of 10
Excellent
(5 reviews)
  • 538 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed, Harbor View

  • 861 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Suite, Mountain View

  • 775 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Rejuvenated Deluxe Room, Harbour View

9.8 out of 10
Exceptional
(19 reviews)
  • 431 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Rejuvenated Superior Room, Mountain View

9.6 out of 10
Exceptional
(19 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Suite (Executive)

  • 807 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Rejuvenated Deluxe Room Twin, Harbour View

  • 431 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Rejuvenated Superior Room Twin, City Mountain View

9.4 out of 10
Exceptional
(14 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Classic Twin Room, 2 Double Beds, Mountain View

8.4 out of 10
Very good
(25 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Classic Twin Room, 2 Double Beds, Harbor View

9.0 out of 10
Wonderful
(20 reviews)
  • 431 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 Queen Bed, Harbor View

8.0 out of 10
Very good
(26 reviews)
  • 431 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 1 Queen Bed, Mountain View

9.2 out of 10
Wonderful
(12 reviews)
  • 430 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Classic Harbour View Room Twin

  • Sleeps 4
  • 2 Double Beds

Superior City Mountain View King Room

  • Sleeps 2
  • 1 King Bed

Superior City Mountain View Twin Room

  • Sleeps 4
  • 2 Double Beds

Grand Superior City Mountain Twin

  • Sleeps 4
  • 2 Queen Beds

Executive Suite City Mountain View King

  • Sleeps 3
  • 1 King Bed

Deluxe Harbour View King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Harbour View Twin Room

  • Sleeps 2
  • 2 Double Beds

Classic Harbour View Room Queen

  • Sleeps 2
  • 1 Queen Bed

Executive Suite Harbour View King

  • Sleeps 3
  • 1 King Bed

Classic City Mountain View Room Twin

  • Sleeps 4
  • 2 Double Beds

Superior Executive Suite

  • Sleeps 2
  • 1 King Bed

Classic City Mountain View Room Queen

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Cairns

Located in Cairns Central Business District, Pullman Cairns International is within a 5-minute walk of Cairns Esplanade and within 15 minutes of other popular attractions like Reef Fleet Terminal. This 5-star hotel welcomes guests with 321 rooms and conveniences like a full-service spa, an outdoor pool, and a 24-hour gym.

What's nearby

  • Reef Hotel Casino - 2 min walk - 0.1 miles
  • Cairns Esplanade - 3 min walk - 0.2 miles
  • Reef Fleet Terminal - 5 min walk - 0.3 miles
  • Cairns Marlin Marina - 8 min walk - 0.5 miles
  • Cairns Central Shopping Centre - 10 min walk - 0.5 miles

Getting around

  • Cairns Station - 15 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Hemingway’s Brewery - ‬4 min walk
  • ‪Hilton Executive Lounge - ‬4 min walk
  • ‪Bar36 - ‬3 min walk
  • ‪Six Degrees Bar and Lounge - ‬5 min walk
  • ‪Cafe Sunrise - ‬4 min walk

About this property

Pullman Cairns International

Luxury hotel with a full-service spa and a 24-hour fitness center
At Pullman Cairns International, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Self parking is offered for AUD 20 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and conference space.
Guests can expect free WiFi and 32-inch LED TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include balconies, minibars, and coffee makers. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Languages

English, French, Japanese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 20 per day)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: AUD 39 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco's Restaurant
  • Lobby Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 2,153 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from March 19 2025 to August 4 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 50 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Covered self parking fee: AUD 20 per day
  • Late check-out fee: AUD 20
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Cairns International
Pullman Hotel Cairns International
Sebel Hotel Cairns
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Pullman Cairns International Hotel
Pullman International Hotel
Pullman International
Pullman Cairns Cairns
Pullman Cairns International Hotel
Pullman Cairns International Cairns
Pullman Cairns International Hotel Cairns

Frequently asked questions

Is a free cancellation option available at Pullman Cairns International?

Pullman Cairns International offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Pullman Cairns International?

As of Jun 28, 2025, prices found for a 1-night stay for 2 adults at Pullman Cairns International on Jul 7, 2025 start from $254.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Pullman Cairns International?

This hotel is situated in Cairns Central Business District within a 10-minute walk of Cairns Esplanade, Reef Fleet Terminal, and Cairns Marlin Marina. You'll also find Cairns Central Shopping Centre and Cairns Zoom and Wildlife Dome less than a mile away.

Is there parking available at Pullman Cairns International?

Yes, secured parking is offered for AUD 20 per day. Electric car charging is also available for guests.

Is there a spa available at Pullman Cairns International?

There is a full-service spa available for guests to enjoy and services include hot stone massages, prenatal massages, detox wraps, and couples treatments.

Does Pullman Cairns International feature a casino?

No, Pullman Cairns International doesn't have a casino.

Will I find an indoor pool at Pullman Cairns International?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Note though that pool facilities will be unavailable from March 19 2025 until August 4 2025 (subject to change).

Is Pullman Cairns International a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Pullman Cairns International?

Yes, this hotel has a spa tub.

Does Pullman Cairns International have a restaurant with a breakfast menu?

Yes, Pullman Cairns International serves a cooked-to-order breakfast for a surcharge each morning at Lobby Bar.

Will Pullman Cairns International allow pets to stay for free?

No, pets aren't allowed at Pullman Cairns International.

Are there connecting rooms at Pullman Cairns International?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Pullman Cairns International?

The closest major airport to Pullman Cairns International is Cairns Intl. Airport (CNS), which is 4.3 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Pullman Cairns International?

Yes, every guestroom at Pullman Cairns International comes with a balcony with some featuring harbor or mountain views.

Does Pullman Cairns International offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Pullman Cairns International.

Pullman Cairns International Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1003 reviews
Rating 8 - Good. 311 out of 1003 reviews
Rating 6 - Okay. 106 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room smelt dank.
Stayed 1 night in Mar 2025

4/10 Poor

Leticia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and professional. The room was outdated, not taken care of and lots of stains on the carpet. Not worth the cost. I even asked if I could get a discount or a better rate because of all those issues and the answer was no.
Stayed 1 night in Mar 2025

10/10 Excellent

Masaru, Hino-shi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and property. It doesn't have multiple dinner options but there are bunch of amazing restaurants around the hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many restaurants and casino. Good views. Lovely pool area. Staff were terrific. Only I drawback -as I love a nightcap - the bar closes too early!

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service
This was a great place to stay, and we have no complaints! Little known fact, the hotel was named after George Pullman, the railroad mogul. He lived in upstate NY in a town called Albion for years and learned his business skills there.
Stayed 4 nights in Feb 2025

8/10 Good

Dianne

Liked: Staff & service
The hotel is lovely. Unfortuantely I was given a room that had a very strong mould smell. There was black mould on the ceiling. I was moved into a clean renovated room. When I tried to phone in the morning, to extend my stay reception did not pick up, so I decided to check out and moved on to a lovely hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable, the room was quiet with an amazing view. We enjoyed the pool, but pity half of it was closed. It was impossible to order anything from room service while around the pool, we had to walk down to the restaurant to order. But over all an enjoyable stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is very well presented and nice. Breakfast was really nice. The pool needs an urgent upgrade. Our room has an interconnecting door and I could hear every conversation from the people next door, taking very loudly until 3am.. No privacy. This is a deal breaker and I would not stay in this hotel again.
Stayed 6 nights in Feb 2025

10/10 Excellent

MARC

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Pauline

It is good
Stayed 3 nights in Jan 2025

10/10 Excellent

kurukulasuriyage Gayani

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time!
Stayed 4 nights in Jan 2025

10/10 Excellent

Randeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Amenities, property conditions & facilities
Loved everything about this property. Room was nicely sized. Bathroom was great. Lots of towels and shampoo, conditioner, lotion, body wash, etc. Plenty of places to lay out your suitcase. Loved the tea in the room. Breakfast buffet was delicious!
Stayed 1 night in Jan 2025

10/10 Excellent

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and thoroughly enjoyed the Pullman. Dylan at the front desk was super helpful and polite. He did all he could to upgrade us to an even better room just because!! The buffet breakfasts were a great start to the day. Jesse at the adventures desk was totally honest and helpful about what excursions we should take. Thanks for a wonderful holiday!!!
Stayed 7 nights in Jan 2025

4/10 Poor

Donna

Traveled with group
Disliked: Staff & service
There was no cold water when we were checking out and when I let the hotel know about it they were not very helpful. I made the first call that was not followed up on and when my second call reached the manager on call he was rude and unapologetic.
Stayed 5 nights in Jan 2025

8/10 Good

Rabieh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rejuvenated rooms with a mountain room was excellent and staff were very nice. Only thing was the pool, half of it was under reconstruction so couldn’t be used.
Stayed 5 nights in Jan 2025

10/10 Excellent

Helene

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 👌
Stayed 1 night in Jan 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Theodore

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything we were looking for…clean, friendly staff and close to shopping/restaurants.
Stayed 2 nights in Jan 2025

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
o
Stayed 3 nights in Jan 2025

10/10 Excellent

Jing

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Simon Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ben in the public bar was a star.
Stayed 3 nights in Jan 2025

8/10 Good

Kari

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has a grand entrance to drive up to. The rooms are large and well appointed. However, it seems like the front desk staff, at least the ones I dealt with, are not the top team. I'd ask a question and get an off topic response. Then I'd have to repeat myself. While this could be a luxury property, they need to make some cosmetic improvements like: the pool needs to be resurfaced, the roof and siding of the adjacent building needs to pressure washed and painted. It's located in a fantastic area, but many shops and restaurants closed during covid and never reopened. However, there's more than enough to satisfy. The waterfront area is just a few blocks away and is wonderful. There's plenty of shopping and the night market is near. All in all, I did enjoy my stay with some minor hiccups.
Stayed 5 nights in Jan 2025

8/10 Good

James

Stayed 4 nights in Jan 2025