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Mercure Cairns

4.0 star property

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Photo gallery for Mercure Cairns

Outdoor pool, sun loungers
Miscellaneous
Exterior
Loft, 1 Queen Bed | Minibar, desk, laptop workspace, iron/ironing board
Miscellaneous

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
15 Florence Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪5 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪6 min walk‬
  • Place, Esplanade Lagoon
    ‪10 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed

  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 Queen Bed

Loft, 1 Queen Bed | Minibar, desk, laptop workspace, iron/ironing board

Loft, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (1 Queen and 2 Singles)

Family Room, Multiple Beds (1 Queen and 2 Singles) | Minibar, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds (1 Queen and 2 Singles)

7.2 out of 10
Good
(7 reviews)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Cairns

Located in Cairns Central Business District within a 5-minute walk of Cairns Esplanade, Mercure Cairns is within a mile (2 km) of other popular attractions like Reef Fleet Terminal. This 75-room, 4-star hotel has in-room conveniences like minibars, espresso makers, and TVs.

What's nearby

  • Cairns Performing Arts Centre - 2 min walk - 0.1 miles
  • Cairns Esplanade - 5 min walk - 0.3 miles
  • Cairns Central Shopping Centre - 6 min walk - 0.4 miles
  • Cairns Night Markets - 8 min walk - 0.5 miles
  • Esplanade Lagoon - 10 min walk - 0.5 miles

Getting around

  • Cairns Station - 13 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • ‪Atrium - ‬3 min walk
  • ‪Villa Romana - ‬6 min walk
  • ‪La Pizza - ‬7 min walk
  • ‪Cc’s Bar And Grill - ‬5 min walk
  • ‪Moku Bar + Grill - ‬2 min walk

About this property

Mercure Cairns

Mercure Cairns features an outdoor pool, free WiFi in public areas, and a business center. Airport transportation is made easy with an airport shuttle (available on request) for AUD 15 per person one-way. The front desk has multilingual staff that can help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a meeting room, express check-in, and express check-out.
Guests can expect free WiFi and 55-inch TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, espresso makers, and ceiling fans. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 3:30 AM to 11:30 PM on request

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • Elevator

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.1 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 30 per day
  • Cribs/infant beds are available for AUD 20.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 30 per day
  • Credit card charges are subject to a surcharge of 1.1 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns ibis Styles
ibis Styles Cairns
ibis Styles Hotel Cairns
All Seasons Cairns
ibis Styles Cairns Hotel
ibis Styles Cairns
Mercure Cairns Hotel
Mercure Cairns Cairns
Mercure Cairns Hotel Cairns

Frequently asked questions

Is a free cancellation option available at Mercure Cairns?

Mercure Cairns provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Cairns?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Mercure Cairns on Apr 1, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Mercure Cairns?

This hotel is situated in Cairns Central Business District within a short 4-minute walk of Cairns Esplanade and also 15 minutes on foot from Reef Fleet Terminal. You'll also find Cairns Performing Arts Centre and Cairns Night Markets less than a mile away.

Is parking available on site at Mercure Cairns?

No, this hotel doesn't offer parking.

Does Mercure Cairns include a casino?

No, Mercure Cairns doesn't have a casino.

Is there an indoor pool at Mercure Cairns?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Mercure Cairns?

Couples staying at this hotel will appreciate amenities like a minibar and an espresso maker as well as an outdoor pool.

Does Mercure Cairns have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Mercure Cairns feature a restaurant that includes a breakfast menu?

No, Mercure Cairns doesn't have a restaurant that serves breakfast.

Does Mercure Cairns allow pets to stay for free?

No, pets aren't allowed at Mercure Cairns.

Does Mercure Cairns have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Mercure Cairns?

The closest major airport to Mercure Cairns is Cairns Intl. Airport (CNS), which is 3.7 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Mercure Cairns?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy city and pool views.

Mercure Cairns Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 38 out of 96 reviews
Rating 8 - Good. 25 out of 96 reviews
Rating 6 - Okay. 23 out of 96 reviews
Rating 4 - Poor. 7 out of 96 reviews
Rating 2 - Terrible. 3 out of 96 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Pleasant stay with excellent freshly cooked breakfast. Highly recommended!
Stayed 4 nights in Dec 2025

10/10 Excellent

Wade and Michelle

Traveled with family
Liked: Amenities
A lack of parking at the property and street parking only option
Stayed 2 nights in Dec 2025

10/10 Excellent

Leigh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, with incredibly friendly and helpful staff. Good location and very nice rooms with loads of space and great bathrooms with fantastic showers!
Stayed 3 nights in Dec 2025

10/10 Excellent

Yuta

Stayed 3 nights in Nov 2025

6/10 Okay

Darwin

Liked: Cleanliness
Room airconditioning wasnt too cold enough
Stayed 1 night in Nov 2025

10/10 Excellent

Geraint

Business traveler
Liked: Cleanliness, staff & service, amenities
Great welcome at reception. Very helpful and friendly. Room was clean and bed was very comfy. Good selection of drinks available. Restaurant closed for refurb but plenty of food options nearby Evan is a fantastic host and I look forward to returning to Mercure very soon. Cheers Geraint
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son concerns-Wifi/internet issues.(slow) Otherwise affordable and friendly/helpful staff. Definitely coming back 👍
Stayed 1 night in Sep 2025

8/10 Good

Paulius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Brooke

Liked: Staff & service
Disliked: Property conditions & facilities
The restaurant is under renovation, disappointing to Not have access to food / drinks around the pool. But staff were friendly and hotel in a good area close to everything.
Stayed 2 nights in Jun 2025

8/10 Good

Rosanna

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff were nice but the room cleaners were not great they kept forgetting stuff
Stayed 9 nights in Jun 2025

6/10 Okay

Molly

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean and contemporary however. Lovely family room with adjoining bedrooms and a kitchen. Great shower. We chose it as we wanted to turn up and eat there prior to an early flight next day snd restaurant was being renovated and we had to walk out of the hotel grounds to get to the pool. Advance warning would have been nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Overall it is a great hotel. Love the large sized family room. Wifi connection on TV’s didn’t work. Unable to access Netflix’s etc in room.
Stayed 1 night in Mar 2025

4/10 Poor

Chloe

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
On arrival to our room, we found sliverfish on the bed and with someone nails stuck on one of the pillows. Pillows where very uncomfortable to sleep with. Bathroom had no towels or shower mat. Had to go and ask for towels.
Stayed 1 night in Jan 2025

8/10 Good

Aysha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over for a few days in cairns. Really good central location
Stayed 2 nights in Jan 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities
Hotel was in a great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Linda

Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, friendly
Stayed 2 nights in Dec 2024

6/10 Okay

Jeremy, Brighton Le Sands

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful, and perfect location
Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean
Stayed 1 night in Dec 2024

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