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Cairns City Palms

4.0 star property

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Photo gallery for Cairns City Palms

Property entrance
Point of interest
Point of interest
Superior King Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Executive Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
199 Sheridan Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪6 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪6 min walk‬
  • Place, Cairns Base Hospital
    ‪8 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior King Suite

Superior King Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior King Suite

9.0 out of 10
Wonderful
(62 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin or Triple Room

Superior Twin or Triple Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior Twin or Triple Room

8.4 out of 10
Very good
(12 reviews)
  • Garden view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Executive Suite, 1 King Bed

  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Apartment

One-Bedroom Apartment | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

One-Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior Two-Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 861 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Cairns

Located in Cairns North, Cairns City Palms is a leisurely stroll from popular sights such as Cairns Performing Arts Centre and Muddy's Playground. The 33 rooms at this 4-star motel include refrigerators, microwaves, and coffee makers.
View more Motels in CairnsOpens in a new window

What's nearby

  • Cairns Esplanade - 6 min walk - 0.4 miles
  • Cairns Esplanade Charles Street Parkland - 6 min walk - 0.4 miles
  • Cairns Base Hospital - 8 min walk - 0.5 miles
  • Cairns Central Shopping Centre - 16 min walk - 0.9 miles
  • Esplanade Lagoon - 5 min drive - 1.8 miles

Getting around

  • Cairns Station - 2 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Muddy's Cafe - ‬12 min walk
  • ‪Atrium - ‬17 min walk
  • ‪KFC - ‬16 min walk
  • ‪Dunwoodys - ‬12 min walk

About this property

Cairns City Palms

At Cairns City Palms, guests have access to an outdoor pool, free WiFi in public areas, and a business center. Free offsite parking is included with your stay. The front desk has multilingual staff that can help with concierge services, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include dryers, refrigerators, and microwaves.
Recreational amenities at the motel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

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  • Air conditioning
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's dinnerware
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Spices
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 20.0 per day
  • Cribs/infant beds are available for AUD 5.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-3 AM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No alcohol is served at Cairns City Palms.
  • There are no elevators.
  • Parking has height restrictions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Frequently asked questions

Are free cancellation options available at Cairns City Palms?

Cairns City Palms offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Cairns City Palms?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Cairns City Palms on Apr 9, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Cairns City Palms?

This motel is situated in Cairns North within a short 10-minute walk of Cairns Esplanade and also 5 minutes on foot from Cairns Esplanade Charles Street Parkland. You'll also find Cairns Performing Arts Centre and Cairns Central Shopping Centre less than a mile away.

Is parking available on site at Cairns City Palms?

Yes, though parking is limited parking.

Does Cairns City Palms feature a casino at the property?

No, Cairns City Palms doesn't have a casino.

Will I find an indoor pool at Cairns City Palms?

No, this motel doesn't have an indoor pool; however, there is an outdoor pool.

Is Cairns City Palms a good place to stay for couples?

Couples staying at this motel will appreciate amenities like Egyptian cotton sheets as well as an outdoor pool and a free manager's reception.

Are there hot tubs at Cairns City Palms?

No, this motel doesn't have a spa tub.

Does Cairns City Palms have a restaurant with a breakfast menu?

No, Cairns City Palms doesn't have a restaurant that serves breakfast.

Will Cairns City Palms allow pets to stay for free?

No, pets aren't allowed at Cairns City Palms.

Are there connecting rooms at Cairns City Palms?

No, there aren't connecting guestrooms at this motel.

How far is the airport from Cairns City Palms?

The closest major airport to Cairns City Palms is Cairns Intl. Airport (CNS), which is 3.3 mi away (6 minutes by car).

Are there rooms with balconies that I can book at Cairns City Palms?

Yes, some guestrooms at this motel offer either a furnished balcony and a furnished patio where guests can enjoy ocean and garden views.

Cairns City Palms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 247 out of 533 reviews
Rating 8 - Good. 202 out of 533 reviews
Rating 6 - Okay. 50 out of 533 reviews
Rating 4 - Poor. 23 out of 533 reviews
Rating 2 - Terrible. 11 out of 533 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Frank

Traveled with partner
Liked: Cleanliness
Did not replace towels after taking used ones. Left us with nothing , not even a hand towel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohsin

Stayed 3 nights in Dec 2025

10/10 Excellent

Barry

Stayed 6 nights in Nov 2025

8/10 Good

audrey

Traveled with partner
Room clean parking a bit tight not enough car space all and all it very clean we stay there all the time when we stay in cairns
Stayed 1 night in Dec 2025

8/10 Good

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very nice and gave room service daily. The pool was a nice option also.
Stayed 7 nights in Nov 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Very friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, easy to book, staff excellent. I stayed befire and ill stay again. Well done Cairns City Palms and thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything just works and everyone are very friendly and helpful. No nasty surprises.
Stayed 2 nights in Nov 2025

8/10 Good

Nilmini

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I t was adequate for our atay
Stayed 3 nights in Oct 2025

8/10 Good

Pete

Traveled with partner
Liked: Cleanliness
Clean, very helpful reception. Can be a bit noisy as by busy road and on flight path
Stayed 1 night in Nov 2025

8/10 Good

MARVIN

Liked: Cleanliness, property conditions & facilities
Didn't check
Stayed 1 night in Oct 2025

8/10 Good

Doug

Stayed 2 nights in Oct 2025

10/10 Excellent

Yuanqi

Liked: Cleanliness
good
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy access, the staff were very helpful. I'd left my phone charger behind and received a phone call 5 or 10 mins after we'd handed in the key, we were on our way to the train station to go on the Kuranda Scenic Railway trip so the lovey lady held my phone charger in the office with my name on it so I could collect it on our return. I was very grateful. Thank you 😊
Stayed 1 night in Oct 2025

2/10 Terrible

Jeanine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible! very old ,extremely noisy, the bed was very cheap and uncomfortable, smells bad, toxic chemicals they used for the room, for sure the owner writes the reviews. This is not even a one star hotel.
Stayed 2 nights in Oct 2025

6/10 Okay

Rick

Parking at the property is not sufficient to cater for all the guests. You need to get in early or park in the street (sometimes several streets away). On the weekend the room had not been fully serviced, only the wastepaper basket had been emptied.
Stayed 7 nights in Sep 2025

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 3 nights in Sep 2025

6/10 Okay

Rocco

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

Zhuo

Stayed 1 night in Sep 2025

2/10 Terrible

Candy

Stayed 1 night in Sep 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Close to city and airport. Clean facilities.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have some kitchen utensils and a microwave. Comfy bed and nice to have a couch
Stayed 3 nights in Aug 2025

10/10 Excellent

Ines

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful holiday. Rooms are clean, generous size, beds are comfy. Special treat in the morning free coffee, juice and scones in the motel lounge. Washing machine is very handy. Great place to stay. Can recommend it. 🙏 thanks
Stayed 14 nights in Aug 2025

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