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Britannia Palace Hotel Buxton & Spa

4.0 star property
Victorian hotel with a full-service spa and bars

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Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Meeting facility
Exterior
Staircase
2 bars/lounges

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Gym
  • 24/7 front desk
  • Bar

Explore the area

View in a map
Palace Road, Buxton, England, SK17 6AG
  • Place, The Crescent
    ‪3 min walk‬
  • Place, Buxton Opera House
    ‪4 min walk‬
  • Place, Pavilion Gardens
    ‪4 min walk‬
  • Airport, Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(44 reviews)
  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • 36 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(11 reviews)
  • 36 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Compact Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Compact Double Room

8.2 out of 10
Very good
(63 reviews)
  • 36 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | Desk, iron/ironing board, free WiFi, bed sheets

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Buxton

Britannia Palace Hotel Buxton & Spa places you next to Devonshire Dome and within a 5-minute walk of Buxton Baths. This 186-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Devonshire Dome - 3 min walk - 0.2 miles
  • The Crescent - 3 min walk - 0.2 miles
  • Buxton Baths - 3 min walk - 0.2 miles
  • Buxton Opera House - 4 min walk - 0.3 miles
  • Pavilion Gardens - 4 min walk - 0.3 miles

Getting around

  • Buxton Station - 2 min walk
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Pavilion Gardens - ‬6 min walk
  • ‪Pavilion Gardens Cafe - ‬5 min walk
  • ‪Redwillow Buxton - ‬2 min walk
  • ‪Seasons - ‬2 min walk
  • ‪Green Pavilion - ‬4 min walk

About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with a full-service spa and bars
At Britannia Palace Hotel Buxton & Spa, guests enjoy a full-service spa, an indoor pool, and a gym. Self parking is offered for GBP 5.00 per day. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and conference space.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, ironing boards, and desks. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open select days.

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Exterior
Old Hall Hotel
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  • Pet friendly
  • Free WiFi
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8.4 out of 10, Very Good, 1,004 reviews
$106 nightly
The price is $128
Nov 27 - Nov 28
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for GBP 10 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Frequently asked questions

Are free cancellation options available at Britannia Palace Hotel Buxton & Spa?

Britannia Palace Hotel Buxton & Spa offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Britannia Palace Hotel Buxton & Spa?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Britannia Palace Hotel Buxton & Spa on Nov 16, 2025 start from $64.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Britannia Palace Hotel Buxton & Spa?

Guests positively rate the hotel's walkable location in Buxton, just steps from Devonshire Dome and Buxton Baths, and within a short walk of Buxton Opera House. You'll also find Pavilion Gardens and The Crescent less than a mile away.

Is there parking available at Britannia Palace Hotel Buxton & Spa?

Yes, uncovered parking is offered for GBP 5.00 per day.

Is a spa located at Britannia Palace Hotel Buxton & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body wraps, facials, and mani/pedis. The spa is not open daily but only on select days.

Does Britannia Palace Hotel Buxton & Spa feature a casino on the premises?

No, Britannia Palace Hotel Buxton & Spa doesn't have a casino.

Will I find an indoor pool at Britannia Palace Hotel Buxton & Spa?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Britannia Palace Hotel Buxton & Spa?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a restaurant.

Are there hot tubs at Britannia Palace Hotel Buxton & Spa?

No, but guests can enjoy a steam room at this hotel.

Does Britannia Palace Hotel Buxton & Spa feature a restaurant that includes a breakfast menu?

Yes, Britannia Palace Hotel Buxton & Spa serves a full breakfast for a surcharge each morning at Dovedale Restaurant.

Will Britannia Palace Hotel Buxton & Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Britannia Palace Hotel Buxton & Spa for a fee of GBP 10.00 per pet, per night. The property also provides food and water bowls. A deposit of GBP 50.00 per stay is collected.

Are there connecting rooms at Britannia Palace Hotel Buxton & Spa?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Britannia Palace Hotel Buxton & Spa?

The closest major airport to Britannia Palace Hotel Buxton & Spa is Manchester Airport (MAN), which is 23.6 mi away (44 minutes by car).

Can I book a room with a balcony at Britannia Palace Hotel Buxton & Spa?

No, at Britannia Palace Hotel Buxton & Spa, there aren't any guestrooms that list a balcony.

Does Britannia Palace Hotel Buxton & Spa have a wedding venue on site?

There are wedding services available at Britannia Palace Hotel Buxton & Spa if that's in your vacation plans.

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 313 out of 1005 reviews
Rating 8 - Good. 351 out of 1005 reviews
Rating 6 - Okay. 180 out of 1005 reviews
Rating 4 - Poor. 102 out of 1005 reviews
Rating 2 - Terrible. 59 out of 1005 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Steve

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely poor experience, I offered feedback to hotel who showed no interest in our terrible experience
Stayed 1 night in Aug 2025

2/10 Terrible

Derek

Stayed 1 night in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
Lobby staff were excellent. Breakfast average. Poor coffee. Old fashioned bread choices and only jam as spread choice. Disappointing to see Harrogate spring water in a Buxton hotel. Would be good to see really good quality, local food and exciting breakfast choices.
Stayed 1 night in Aug 2025

6/10 Okay

Maggie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Compact but comfortable

I booked a compact room usually these are very small but comfy. This was downstairs with only 1 other room close by. Spacious quiet and comfortable. Also cool which was nice as its unusually warm in Buxton. The piano playing in the lobby is a lovely touch
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Nice location, room awkward shape.

A warm welcome and good location close to shops, bars, cafes and some attractions. Good to have well priced parking on site. Booked a "Standard Double Room" Unfortunately room carpet wasn't clean (left bits on feet) and there were hairs in the bath. Mattress was rather rocklike and a second pillow each would have been a nice touch. Room facilities were adequate but difficult to navigate around the space e.g. pinchpoints at bathroom door with corner of bed and by dressing table with other corner. Room would make a good single but is a push for a double bed due to shape. No ventilation in bathroom meant damp toilet paper by second night despite leaving bathroom door open and room window open to ventilate. Rather loud vents behind bar/restaurant outside window and (nightshift) staff not very mindful of guests sleeping whilst they were on their smoke break/end/start of shift. Glad I had some credit at hotels.com to use as I would have been disappointed to have paid full price.
Stayed 2 nights in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely stay ...really surprised how well maintained the hotel was thoughout and found it to be great value for what we paid
Stayed 1 night in Jul 2025

8/10 Good

Gillian

Liked: Cleanliness, property conditions & facilities
Liked. Firm mattresses. Grandeur of the hotel. Disliked. Pillows rather hard. Breakfast very busy. Some foods were not refilled. Conservatory had lots of space but was very cold so we cleared our own table in the dining room. would have benefited from a little more staff focus.
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located just next to the train station and the city centre. I have stayed here twice already and would pick this hotel again. The bedroom was clean and comfortable, although I’d have liked more than just the one towel and for it to have been changed.
Stayed 2 nights in Aug 2025

8/10 Good

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palace is a beautiful 17th century building, food good and the room ideal. So happy with my stay definitely going back.
Stayed 1 night in Aug 2025

6/10 Okay

Peter

Okay

We found the bed and pillows really uncomfortable, they were so hard that it gave us bad backs. The breakfast was fine but there wasn’t much choice for the evening meals. It was a lot better when they used to do buffet meals.
Stayed 7 nights in Jul 2025

6/10 Okay

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, easy to get to town .
Stayed 1 night in Aug 2025

8/10 Good

lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Very clean and good location but horrendous bed

Didnt have any food, the room was very clean and spacious though the bed was the worst I we have ever slept in, two singles pushed together, very hard and lumpy the floor might have been more comfortable there was also a constant drone ( air conditioning?)
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand, clean but potentially very creep

Pleasant staff. The hotel has a grandeur about it, but those days of grandeur are long gone. The hotel staff must do a great job, not the expense it must incur to maintain such a grand place. Our room was clean. The lobby was impressive and comfortable. There was no rush to leave the hotel after we checked out, which help our circumstances as our flight was a late flight. We had a room facing the rear, which had a disappointing view. Also our window was a wee bit grimey and probably not had a clean in a long time. Perfect location to explore the Buxton, near the Crescent and Opera house, restaurants and cafes. Aldo, bang next door to the train station on the Manchester line. Altogether, we had a great stay. However, I wouldn’t like to stay during winter or when it’s quiet. With all those long corridors, it would have a bit of the Shinning feel about it, with thoughts of Jack Nicholson wandering the corridors.
Stayed 1 night in Jul 2025

6/10 Okay

Bill

Traveled with family
Liked: Cleanliness, property conditions & facilities
Hotel heath facilities an extra charge. No guidance in the room regarding hotel facilities, etc
Stayed 1 night in Jul 2025

10/10 Excellent

Eric, Poulton-le-Fylde

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with restaurants and bars a short stroll away.
Stayed 3 nights in Jul 2025

4/10 Poor

india

Liked: Property conditions & facilities, room comfort

Pool/ sauna costs extra to use.

Facilities such as pool/ sauna/ steam room were not included in my room rate. This was not clear at point of booking. The facilities swayed me to choose this hotel, so was very disappointed not to be able to use them.
Stayed 1 night in Jul 2025

8/10 Good

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Hotel and grounds very good. Nice menu each evening. Good breakfast, Only negative was bedroom windows we’re screwed closed and no air conditioning only a stand alone fan
Stayed 4 nights in Jul 2025

8/10 Good

hilary

Stayed 2 nights in Jul 2025

6/10 Okay

Christopher

Traveled with partner
Liked: Property conditions & facilities
The building itself was impressive
Stayed 2 nights in Jul 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here for the third time. The room was spacious and comfortable and the breakfast was very good, lots of choice. The entrance lobby is striking with a beautiful staircase. There has obviously been an effort to restore the hotel from faded glory into somewhere you would want to stay. The pianist in the lobby on the Saturday evening was a nice touch. There is a £5 charge for 24 hours of parking which is very reasonable as finding a space in Buxton when its busy can be difficult. We will be returning soon.
Stayed 1 night in Jul 2025

8/10 Good

Retep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Card only not good for me we all need a option Goes against my privacy
Stayed 2 nights in Jul 2025

6/10 Okay

Janet

Traveled with partner
Disliked: Property conditions & facilities
Our room was really tired. The bathroom was damp, there was mould on the ceiling. When the room wasn’t cleaned, we asked at reception but we were told there was a piece of paper in the room explaining cleaning only happens if you request it the day before. What a policy! So, we have paid for a service we didn’t receive. Reimbursement for that would be good. Also, all food service stops in Buxton at 2100. It would be good if you could still obtain food in the hotel after that but no, you can’t. But, there was a lady working in the bar who really did go over and above when we asked her to prepare an Irish coffee for us. She did a great job.
Stayed 2 nights in Jul 2025