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Palace Hotel & Spa Buxton

4.0 star property

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Photo gallery for Palace Hotel & Spa Buxton

Exterior
Staircase
Indoor pool, sun loungers
Indoor wedding
Food and drink

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Palace Road, Buxton, England, SK17 6AG
  • Place, Devonshire Dome
    ‪3 min walk‬
  • Place, The Crescent
    ‪3 min walk‬
  • Place, Buxton Opera House
    ‪4 min walk‬
  • Airport, Manchester (MAN)
    ‪54 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Multiple Beds

Combined shower/tub, free toiletries, hair dryer, towels

Family Room, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room

Combined shower/tub, free toiletries, hair dryer, towels

Standard Single Room

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Compact Double Room

Compact Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Compact Double Room

8.2 out of 10
Very good
(73 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room

Executive Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Twin Room

Executive Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite

Suite | Desk, iron/ironing board, free WiFi, bed sheets

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Buxton

Palace Hotel & Spa Buxton places you within a 5-minute walk of Buxton Baths and Devonshire Dome. This 186-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Devonshire Dome - 3 min walk - 0.2 miles
  • The Crescent - 3 min walk - 0.2 miles
  • Buxton Baths - 3 min walk - 0.2 miles
  • Buxton Opera House - 4 min walk - 0.3 miles
  • Pavilion Gardens - 4 min walk - 0.3 miles

Getting around

  • Buxton Station - 3 min walk
  • Manchester Airport (MAN) - 52 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Pavilion Gardens - ‬7 min walk
  • ‪Seasons - ‬3 min walk
  • ‪Redwillow Buxton - ‬3 min walk
  • ‪The Railway - ‬7 min walk

About this property

Palace Hotel & Spa Buxton

At Palace Hotel & Spa Buxton, guests enjoy a full-service spa, an indoor pool, and a gym. Self parking is offered for GBP 5.00 per day. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and conference space.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, ironing boards, and desks. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open select days.

Similar properties

Front of property - evening/night
Old Hall Hotel
Buxton
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,007 reviews
$80 nightly
The price is $96
May 25 - May 26
Total with taxes and fees
Old Hall Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • Elevator
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for GBP 10 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Frequently asked questions

Are free cancellation options available at Palace Hotel & Spa Buxton?

Palace Hotel & Spa Buxton offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Palace Hotel & Spa Buxton?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Palace Hotel & Spa Buxton on May 28, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Palace Hotel & Spa Buxton?

Guests positively rate the hotel's walkable location in Buxton, just steps from Devonshire Dome and Buxton Baths, and within a short walk of The Crescent. You'll also find Buxton Opera House and Pavilion Gardens less than a mile away.

Will I be able to park at Palace Hotel & Spa Buxton?

Yes, uncovered parking is offered for GBP 5 per day.

Is a spa located at Palace Hotel & Spa Buxton?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body wraps, facials, and mani/pedis. The spa is not open daily but only on select days.

Does Palace Hotel & Spa Buxton feature a casino on the premises?

No, Palace Hotel & Spa Buxton doesn't have a casino.

Will I find an indoor pool at Palace Hotel & Spa Buxton?

Yes, this hotel has an indoor pool.

Is Palace Hotel & Spa Buxton good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a full-service spa.

Are there hot tubs at Palace Hotel & Spa Buxton?

No, but this hotel does have a steam room.

Does Palace Hotel & Spa Buxton feature a restaurant that includes a breakfast menu?

Yes, Palace Hotel & Spa Buxton serves a full breakfast for a surcharge each morning at Dovedale Restaurant.

Will Palace Hotel & Spa Buxton allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Palace Hotel & Spa Buxton for a fee of GBP 10.00 per pet, per night. The property also provides food and water bowls. A deposit of GBP 50.00 per stay is collected.

Are there connecting rooms at Palace Hotel & Spa Buxton?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Palace Hotel & Spa Buxton?

The closest major airport to Palace Hotel & Spa Buxton is Manchester Airport (MAN), which is 24 mi away (52 minutes by car).

Can I book a room with a balcony at Palace Hotel & Spa Buxton?

No, there aren't any guestrooms with balconies at Palace Hotel & Spa Buxton.

Does Palace Hotel & Spa Buxton have a wedding venue on site?

There are wedding services available at Palace Hotel & Spa Buxton if that's in your vacation plans.

Palace Hotel & Spa Buxton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 330 out of 1000 reviews
Rating 8 - Good. 340 out of 1000 reviews
Rating 6 - Okay. 167 out of 1000 reviews
Rating 4 - Poor. 102 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Sarman

Disliked: Cleanliness, staff & service, amenities
Very cold room ! This is in winter ! Building looks amazing ! Bad management the room that was given to me did not have heating working or hot water working ! When I told the reception, they gave me a small heater to keep in the room ! Find another place not worth staying here !
Stayed 1 night in Feb 2026

2/10 Terrible

brendan

Disliked: Cleanliness, staff & service, amenities
Gym, we was charged £6 each and then told most of the services weren’t working. After a lot of hassle got our money back. But the hotel needs a lot of money spending on it
Stayed 1 night in Feb 2026

6/10 Okay

Gemma

Traveled with group
Liked: Cleanliness
Front desk - checked in online as requested only to find there was no key area for me to collect keys so had to queue with other people checking in so waste of time. Then despite request for 2pm no key was ready until after 3pm. Told pool shut at 4pm so didn't give much time and it was chargeable anyway despite staying in hotel.
Stayed 1 night in Feb 2026

10/10 Excellent

MARIA

Stayed 1 night in Feb 2026

6/10 Okay

Stephen

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Elegant old building in great location in Buxton but needs a lot of money spent on it the gym area needs a lot of repair also which you are charged extra to use as with parking never tried the food so can’t comment staff seemed friendly enough but to keep a massive old hotel like this ship shape takes a lot of investment that I’m not sure Britannia chain will plough in the money that’s needed
Stayed 1 night in Feb 2026

6/10 Okay

Amber

Disliked: Cleanliness, staff & service, amenities
The room was a great size but the bed was rock hard, which is not good for my back. I like to sleep with a window open but the room was just above the pump for the swimming pool which was on constantly all night and very loud. Between that noise and the really uncomfortable bed I had a really bad few nights sleep. I asked to change rooms but was offered a room that was tiny, also with a rock hard bed and above outlet pipes that were also noisy. The situation was not helped by the man at reception who liked rolling his eyes and couldn’t hide the inconvenience in his voice of our requests.
Stayed 2 nights in Feb 2026

10/10 Excellent

Anne

Stayed 1 night in Feb 2026

2/10 Terrible

Sabrina

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Just awful! The hotel looks beautiful outside and so does the reception area etc, but we'd never return. We arrived while it was heavy rain with a baby in a pushchair and our toddler. There were signs to say there was an accessible entrance but we couldn't see where the door was, so had to wake up our sleeping baby to get the pram through the tight revolving doors. We then asked a member of staff to point out where the accessible entrance was, and she said she didn't know?! Checked in at reception, told to pay for parking but no other information given and guy on reception was so unhelpful. Given a room that required two flights of stairs with no lift (with a pram, baby and toddler while also 8 months pregnant and having to carry our children and pram and luggage up!). Went up to our room which was extremely dated, and to top it off the bathroom and toilet area was freezing cold! There was no way I could give my baby or toddler a shower when it felt like you'd be having a shower outdoors in January! Also the mattress was extremely uncomfortable, couldn't sleep the 2 nights we were there! The next morning we told receptionist about the freezing cold bathroom and was told maintenance would have a look, whether they actually did I wouldn't know as it was still freezing when we came back to our room later that day. Decided to go swimming and shower kids there, to find out you have to pay to use the pool! Never had this in any other hotel when you're paying to stay!
Stayed 2 nights in Jan 2026

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, property conditions & facilities
Reception fixed my room issue promptly. Hotel is fine for what it is. Only gripe it took over 5 minutes of tthe hot water to arrive to the shower.
Stayed 1 night in Jan 2026

6/10 Okay

Jack W

Traveled with group
Liked: Cleanliness, staff & service
The room was not in good condition beds was clean but not very stable with there narrow legs roof was falling down near the bath room. The outlet was dangerous the plug won't go flush with the outlet and the kettle plug as under the TV stand.
Stayed 2 nights in Jan 2026

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities
The room was very spacious , Tea and coffee facilties were spot on. The room was lovely and warm however a bit to warm during the night as the radiator was on full and couldnt see anywhere to turn it off. The bed was a bit lumpy and the pillows were to high for me but great for my husband .
Stayed 1 night in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Lovely place
Stayed 1 night in Jan 2026

10/10 Excellent

Adam

Liked: Cleanliness, staff & service
Room was all good. Would stay again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alasdair

Stayed 1 night in Jan 2026

4/10 Poor

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cold room on arrival.
Stayed 2 nights in Jan 2026

4/10 Poor

Mauricio

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was not up to my expectations. Too much furniture in a cramped space. The bathroom was cramped too. The room was crudely finished, the floor and the bed creaked. Wi-fi was slow and disconnected repeatedly. I had to use my phone's hotspot to take part on an online video call.
Stayed 8 nights in Jan 2026

8/10 Good

Robert

Friendly and efficient staff. Ground floor magnificent!quiet, clean and spacious room. Lots of choice at breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Clean, warm, comfortable and quiet, excellent breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Johanna

Stayed 1 night in Jan 2026

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad place to be fair. Radiators need bleeding. 2 in room, one didn't work. Freezing outside but room was warm enough. Very organised and staff were good. Bar prices not out of the way. Would stay there again.
Stayed 2 nights in Jan 2026

4/10 Poor

Toby

Disliked: Cleanliness, staff & service, amenities
Never coming back. From check in it was a disappointment - having to pay for car parking on top of the room is insulting just as you get there. Also having checked in online i had to check in again when i got there. Theroom was small and difficult to get to with our luggage. Room was dirty - one of the mugs had lipstick marks on it, shower was filthy Pillows - so thin and no second pillows available. Window didnt really open so far too warm. Never again.
Stayed 1 night in Jan 2026

10/10 Excellent

Bryan

All good
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff were friendly and efficient. The staff member working the bar until late on Saturday 10th Jan was brilliant! Fun friendly and polite!
Stayed 1 night in Jan 2026

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, amenities
Room was nice as got an upgrade. Hotel itself lovely and lots of interesting rooms and games like pool, darts, scrabble. Arrived to a customer arguing with the staff complaining he couldn't have dinner at his preferred time due to coach parties. The coach parties appear to take precedence over day to day guests and as we'd booked half board were disappointed that it was a buffet system and more disappointed that while we were fine that we have to be seated later after the coach parties had eaten, that there was not much food left. It was fine for the price we paid and I would stay there again but would book room only and eat out next time.
Stayed 1 night in Dec 2025

4/10 Poor

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cant check in until 3pm...Surely not all rooms, in a big hotel and in January get cleaned at 2.55pm? Some would have been available.
Stayed 1 night in Jan 2026

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