The Oaks Hotel

3.5 star property
Hotel in Burnley with a fitness center and a steam room

Choose dates to view prices

Photo gallery for The Oaks Hotel

Exterior
Bar (on property)
Standard Twin Room, 2 Twin Beds | 1 bedroom, desk, laptop workspace, iron/ironing board
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Gym
  • Bar

Explore the area

View in a map
Colne Road Reedley, Burnley, England, BB102LF
  • Place, Forest of Bowland
    ‪4 min drive‬
  • Place, The Woodland Spa
    ‪5 min drive‬
  • Place, Turf Moor
    ‪5 min drive‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪57 min drive‬

Room options

Standard Double Room

7.6 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Family Room with Bunk Beds

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Twin Room, 2 Twin Beds

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed and 2 Twin Sofa Beds

Standard Plus Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Plus Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Plus Double Room with View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Plus Family Room with View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

About the neighborhood

Burnley

The Oaks Hotel is located within a few miles (5 km) of The Woodland Spa and Queen Street Mill Textile Museum. This 3.5-star hotel has 50 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Forest of Bowland - 4 min drive - 2.2 miles
  • The Woodland Spa - 5 min drive - 2.5 miles
  • Turf Moor - 5 min drive - 2.1 miles
  • Towneley Hall - 9 min drive - 3.4 miles
  • Pendle Hill - 20 min drive - 5.7 miles

Getting around

  • Brierfield Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 79 min drive

Restaurants

  • ‪Paradise WMC - ‬17 min walk
  • ‪The Chocolate Strawberry - ‬3 min drive
  • ‪The Prairie - ‬10 min walk
  • ‪Chopsticks House - ‬17 min walk
  • ‪Milltown Pies - ‬12 min walk

About this property

The Oaks Hotel

Hotel in Burnley with a fitness center and a steam room
Guests of The Oaks Hotel have access to an indoor pool, a gym, and a steam room. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can stay connected with free WiFi and wired Internet. Other standard amenities include hair dryers, ironing boards, and desks.
An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekend English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 12 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Quills Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25.00 per pet, per night
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

  • Pool fee: GBP 5.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 12 for adults and GBP 7.50 for children
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Best Western Oaks Hotel & Leisure Club
Best Western Oaks Hotel & Leisure Club Burnley
Best Western Oaks Leisure Club
Best Western Oaks Leisure Club Burnley
Hotel Leisure Club
Best Western Oaks Hotel
Best Western Burnley North Oaks
Best Western Oaks
Best Western Oaks Hotel Leisure Club
The Oaks Hotel Hotel
The Oaks Hotel Burnley
The Oaks Hotel Hotel Burnley
Best Western Burnley North Oaks Hotel

Frequently asked questions

Is a free cancellation option available at The Oaks Hotel?

The Oaks Hotel offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do close to The Oaks Hotel?

This hotel is located in Burnley, close to The Woodland Spa, Turf Moor, and Towneley Hall. You'll also find Forest of Bowland and Inside Spa within a short drive.

Is there parking available at The Oaks Hotel?

Yes, self parking is offered for free at the hotel.

Does The Oaks Hotel include a casino?

No, The Oaks Hotel doesn't have a casino.

Will I find an indoor pool at The Oaks Hotel?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at The Oaks Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does The Oaks Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does The Oaks Hotel have a restaurant with a breakfast menu?

Yes, The Oaks Hotel serves an English breakfast for a surcharge on weekend mornings at Quills Restaurant.

Will The Oaks Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Oaks Hotel for a fee of GBP 25.00 per pet, per night. The property also provides food and water bowls.

Does The Oaks Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Oaks Hotel?

The closest major airport to The Oaks Hotel is Leeds (LBA-Leeds Bradford), which is about 23.7 mi away.

Are there rooms with balconies that I can book at The Oaks Hotel?

No, at The Oaks Hotel, there aren't any guestrooms that list a balcony.

Does The Oaks Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Oaks Hotel.

Reviews

The Oaks Hotel Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 257 out of 817 reviews
Rating 8 - Good. 273 out of 817 reviews
Rating 6 - Okay. 148 out of 817 reviews
Rating 4 - Poor. 83 out of 817 reviews
Rating 2 - Terrible. 56 out of 817 reviews

Reviews

2/10 Terrible

Lee

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We needed to move rooms because ours was full of dust all over the wallpaper and the curtains which set my husbands asthma off. We were moved to a room with a cold shower. We weren't informed that the policy had changed and the spa was no longer included in the stay. The only positive from our stay was that all the staff were friendly.
Stayed 2 nights in Aug 2025

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely clean hotel but beware the kingsize bed

Lovely check in, really pleasant staff at the hotel however the ‘ kingsize’ bed was 2 singles that zipped up in the middle, every time we moved, we rolled into the dip so had an awful night sleep. Did explain this at check out, the lovely young lady apologised which was kind but we wouldn’t stay here again in a kingsize bedroom
Stayed 1 night in Aug 2025

6/10 Okay

Neil

Traveled with partner
The room we stayed in was clean. The view we had was of a brick wall! The bed was comfortable however the room/ hotel was far too warm. The bathroom was ok however the shower was poor not much more than a dribble. The public areas were decent,however the rest of the hotel was tired and in need of a substantial upgrade and modernisation
Stayed 2 nights in Aug 2025

4/10 Poor

Clive

Disliked: Property conditions & facilities
No towels in the room on arrival. Couldn’t call reception as no phone in the room so quite a trek up and down stairs to reception. Continental breakfast - no croissants, no fruit even though menu listed them. Arrived back from a day out to find bin emptied but nothing else had been done in the room. Very disappointed.
Stayed 3 nights in Aug 2025

10/10 Excellent

Naveed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient and easy parking.
Stayed 5 nights in Aug 2025

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Needs TLC

Check in was easy. Room felt like it was in the basement and really dark. I had to use a torch to look in the suitcase. Room was hot and no fan. Paid for breakfast wished I hadn’t was told new chef all they could offer of egg variety was fried no scrambled or poached. Eggs came out swimming in the fat it was inedible. Don’t think I’d stay again definitely needs some serious tlc
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Arezun

Traveled with family
Liked: Staff & service
ok
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Lovely Hotel

Friendly staff, lovely period building with great spa and pool
Stayed 1 night in Jul 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Simon

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty towels

Lobby was beautiful. Reception staff lovely. Everything else terrible. Dirty towels in the room. General condition poor. Wallpaper coming off the walls etc. Would not stay here again.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Not for me

The first time we stayed here on our trip up, none of the extras i had added were on the reservation, they didnt even have the dog added to the system. We were told the cheese board etc would be on the stay on the way back, so when we stayed again i asked about it at check in, only one of the extras had been added. Ok, fine, paid for it - never got it. They knew what room we were in, had my phone number, no reason they should have made me pay for it and then not receive it. The only redeeming quality about this hotel is the wonderful gentleman who hosts breakfast, he deserves a raise. Polite helpful and very friendly man, he was very appreciated.
Stayed 1 night in Jul 2025

6/10 Okay

Ann

Liked: Cleanliness, room comfort
Hitel was lovely, pool okay but jacuzzi’s need to be turned down a degree or two as they were extremely hot.
Stayed 2 nights in Jul 2025

6/10 Okay

Melissa

Traveled with family
Stayed 1 night in Jul 2025

6/10 Okay

Darren

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very dated in places and with TLC the hotel would be amazing. Rooms are big but furnishings and fittings are tired! Shower was very poor and just a trickle. Leisure facilities in the spa were OK (small pool). Breakfast was OK. Staff were freindly and service was good. As we were leaving we were told on that day the hotel was under new ownership and about to go through a major upgrade and revamp (if done well this hotel would be amazing). It is well placed with Burnley and Nelson both within 2 miles
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Stayed 2 nights in Jul 2025

4/10 Poor

Mrs M E

Stayed 1 night in Jul 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, amenities
Breakfast was excellent, although no toast available. Room was by a fire exit with litter down the side and noisy overflow pipe. Grounds, parking great and staff efficient and friendly.
Stayed 1 night in Jul 2025

6/10 Okay

Sylvia

Business traveler
Liked: Cleanliness, room comfort

One night stay

Arrived at the hotel and was given Room 366 out of 366 Rooms for some reason - when the hotel wasn't at capacity. Potentially something that was meant to spite myself and amuse the portly receptionist, who if had there been a problem wouldn't have been able to make half the stairs I was assigned to navigate. There was no lift and you can only imagine how many steps there were. The hotel itself is dated and needs upgrading but the room was adequate and despite a large hair on one of the pillows on the bed I did sleep fine. Having read previous reviews on the hotel and breakfast here I wasn't expecting much but the two servers (especially the young chirpy girl) who where pleasant enough. The contential spread was okay. The problem came with the cooked breakfast which is of really bad quality and / or tastes really bad. If they changed the oil and ingredients the breakfast would be alot better. I do think a fair cooked breakfast would help this establishment but unfortunately it's dire. They should change the ingredients immediately. I had to leave most of the food and took some fruit instead. With this being a last minute trip I had limited options but to stay here. The redeeming feature is the onsight fitness centre and spa where the locals are friendly and welcoming in the evening.
Stayed 1 night in Jul 2025

4/10 Poor

Nicola

Stayed 2 nights in Jul 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Philip

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Clare

Traveled with family
Liked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025