The Hamburg Hotel

2.5 star property
Hotel in Hamburg with free parking

Choose dates to view prices

Photo gallery for The Hamburg Hotel

Front of property
Individually decorated, individually furnished, desk, laptop workspace
Property entrance
Breakfast area
Individually decorated, individually furnished, desk, laptop workspace

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
5440 Camp Road, Hamburg, NY, 14075
  • Place, Hamburg Fairgrounds
    ‪3 min drive‬
  • Place, Hamburg Gaming at the Fairgrounds
    ‪5 min drive‬
  • Place, Highmark Stadium
    ‪6 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪23 min drive‬

Room options

Deluxe Room, Non Smoking

  • Sleeps 3
  • 1 King Bed

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Comfort Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Hamburg

Located within a mile (2 km) of South Shore Golf Course, The Hamburg Hotel is within 3 miles (5 km) of Hilbert College. This 85-room hotel welcomes guests with in-room amenities like refrigerators, microwaves, and LCD TVs.

What's nearby

  • Hilbert College - 2 min drive - 2.0 miles
  • Hamburg Fairgrounds - 3 min drive - 2.5 miles
  • Hamburg Gaming at the Fairgrounds - 5 min drive - 2.7 miles
  • Highmark Stadium - 6 min drive - 4.9 miles
  • Eternal Flame Falls - 15 min drive - 8.7 miles

Getting around

  • Buffalo-Exchange Street Station - 16 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 24 min drive

Restaurants

  • ‪Cyclone Bar - ‬5 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬11 min walk

About this property

The Hamburg Hotel

Hotel in Hamburg with free parking
Guests of The Hamburg Hotel enjoy free WiFi in public areas, a business center, and a computer station. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include laundry facilities, an ATM, and a TV in a common area.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and free long-distance calls are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from July 30 2025 to February 28 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per night
  • 2 total (30 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at The Hamburg Hotel.
  • There are no elevators.

Property is also known as

Quality Hamburg
Quality Inn Hamburg
Quality Inn Hamburg
Kwality Hamburg Hotel
The Hamburg Hotel Hotel
The Hamburg Hotel Hamburg
The Hamburg Hotel Hotel Hamburg

Frequently asked questions

Is free cancellation available at The Hamburg Hotel?

The Hamburg Hotel provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to do within easy reach of The Hamburg Hotel?

This hotel is located in Hamburg within a short 19-minute walk of South Shore Golf Course. You'll also find Lake Erie and Hamburg Fairgrounds within a short drive.

Is parking available on site at The Hamburg Hotel?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does The Hamburg Hotel feature a casino?

No, The Hamburg Hotel doesn't have a casino.

Is there an indoor pool at The Hamburg Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Hamburg Hotel?

Amenities at this hotel that appeal to couples include free Internet access and a 24-hour front desk.

Are there hot tubs at The Hamburg Hotel?

No, there isn't a spa tub at this hotel.

Does The Hamburg Hotel have a restaurant that serves breakfast?

No, The Hamburg Hotel doesn't have a restaurant that serves breakfast.

Does The Hamburg Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Hamburg Hotel for a fee of USD 15 per pet, per night.

Are there connecting rooms at The Hamburg Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to The Hamburg Hotel?

The closest major airport to The Hamburg Hotel is Buffalo Niagara Intl. Airport (BUF), which is 18.7 mi away (24 minutes by car). Another top airport is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is around 25.4 mi away.

Are there rooms with balconies at The Hamburg Hotel?

No, there aren't any guestrooms with balconies at The Hamburg Hotel.

Reviews

The Hamburg Hotel Reviews

7.2

Good

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 257 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 113 out of 1000 reviews
Rating 2 - Terrible. 90 out of 1000 reviews

Reviews

6/10 Okay

Eric

Traveled with family
Disliked: Cleanliness, property conditions & facilities

May be good after the renovations

Place is very run down and clearly was just recently reopened. Renovations are currently underway but until then, the place is not great.
Stayed 1 night in Mar 2025

2/10 Terrible

jermaine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this property was extremely disappointing. Shortly after checking in, we found roaches, which made it impossible for us to stay. When we addressed this with the front desk, the associate was rude and dismissive, stating that the property was under construction and that they weren’t forcing us to stay. To make matters worse, they refused to issue a refund and told us we had to go through Expedia instead. The room itself was in poor condition— the bathroom door had two poorly patched holes that weren’t even painted. The lack of cleanliness, maintenance, and customer service made this an unacceptable experience. I would not recommend this establishment.
Stayed 2 nights in Mar 2025

8/10 Good

Brittany

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Business traveler
Liked: Staff & service
Disliked: Amenities
NA
Stayed 1 night in Feb 2025

8/10 Good

Valerie

Traveled with group
Liked: Staff & service, property conditions & facilities
This place will be great once the renovations are complete. The staff is very helpful. I would love to have a coffee pot in the room though.
Stayed 1 night in Feb 2025

2/10 Terrible

Cyndy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe bugs in room
Stayed 2 nights in Feb 2025

8/10 Good

Alison

Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Danielle

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so upset, after arriving we found out that this property is being used for homeless and child services, it was scary and unsafe, this was not told me or advertised. I had to book another hotel for twice the amount to feel safe. It should not be listed without this being told to the person renting a room, please let me know if you can do anything. I didnt even stay
Stayed 1 night in Dec 2024

2/10 Terrible

Anirudh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Mario

Liked: Cleanliness, staff & service
price and was convenient for last minute booking
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Michael, Olympia

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean and courteous but no coffee available on the property was disappointing.
Stayed 1 night in Jul 2024

8/10 Good

Guillaume

Stayed 1 night in Jul 2024

2/10 Terrible

Kyle

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Traveled with partner
Cobwebs on the windows, the night shift front desk was rude also the person I talked on the phone with his boss. Treated me like garbage. The smell in the building smelt like someone pooped in the hallway had to buy Lysol spray to spray the hallway. That didn’t even take the smell out. One thing is the guy during check in who was working was very nice!
Stayed 1 night in Jul 2024

2/10 Terrible

Yahya

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Cara, Buffalo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS HOTEL. IT IS TEMPORARY HOUSING FOR THE HOMELESS USED BY NEW YORK STATE. Conditions were horrendous. There was black mold in the bathroom, the shower overflowed, linens smelled unclean, TV was broken, there were people screaming at each other in the next room and children crying. We checked out after a couple of hours. I’ve never experienced anything like it in my life. I’m extraordinarily disappointed that Expedia would allow a place like this to offer rooms to travelers.
Stayed 1 night in Jul 2024

10/10 Excellent

Lori

Stayed 1 night in Jul 2024

8/10 Good

Risto

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Great for a one night stay. No amenities but a clean room and a comfy bed.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Meh room for work trip

Very outdates hotel, bathroom caulk was kinda gross, its a step up from motel 6, super 8 etc but far from Hampton, holiday inn, best western etc
Stayed 1 night in Jul 2024

8/10 Good

Gurvinder

Liked: Cleanliness
Cold water no working properly in the shower everything good
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
This used to be a quality inn - now it is a “Kwality inn”- used to house homeless people. We did not experience any issues in terms of safety but it was very loud all night.
Stayed 1 night in Jul 2024