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Hilton Budapest

4.5 star property
Luxury hotel with bars and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hilton Budapest

Relax in style amidst comfortable seating and a grand staircase.
Enjoy meals in the dining area with a round table and four chairs, complemented by a wall-mounted artwork.
Relax in a stylish living area with a fireplace, comfortable seating, and elegant chandelier.
Enjoy a panoramic city view from this stylish room, featuring a round table and comfortable seating.
Enjoy a restful stay with a large bed and stunning Eiffel Tower views.

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Parking available
  • Gym

Explore the area

Map
Hess A Ter 1-3, Budapest, 1014
  • Fisherman's Bastion
    ‪2 min walk‬
  • Buda Castle
    ‪11 min walk‬
  • Parliament Building
    ‪5 min drive‬
  • Budapest (BUD-Ferenc Liszt Intl.)
    ‪27 min drive‬

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Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, River View (DANUBE)

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Superior Room, 1 King Bed, Non Smoking, River View (DANUBE)

9.4 out of 10
Exceptional
(12 reviews)
  • 334 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (Danube)

Junior Suite, 1 King Bed, Non Smoking (Danube) | Living area | 55-inch Smart TV with digital channels

Junior Suite, 1 King Bed, Non Smoking (Danube)

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living area | 55-inch Smart TV with digital channels

Presidential Suite, 1 King Bed, Non Smoking

  • 1722 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Superior Twin Room, 2 Twin Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Non Smoking (DANUBE)

City view

Superior Twin Room, 2 Twin Beds, Non Smoking (DANUBE)

  • 334 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Queen Beds (Street View)

Superior Room, 2 Queen Beds (Street View) | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Superior Room, 2 Queen Beds (Street View)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Hilton, Twin Room, 2 Twin Beds, Non Smoking

Hilton, Twin Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Hilton, Twin Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking (Danube)

Suite, 1 King Bed, Non Smoking (Danube) | Living area | 55-inch Smart TV with digital channels

Suite, 1 King Bed, Non Smoking (Danube)

  • 753 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Executive Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Executive Twin Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room, 2 Twin Beds, Non Smoking, River View (Danube)

City view

Executive Twin Room, 2 Twin Beds, Non Smoking, River View (Danube)

  • 334 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, River View (Danube)

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Executive Room, 1 King Bed, Non Smoking, River View (Danube)

9.8 out of 10
Exceptional
(6 reviews)
  • 334 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Loft)

Suite, 1 King Bed (Loft) | Living area | 55-inch Smart TV with digital channels

Suite, 1 King Bed (Loft)

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Twin Room

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite With Danube River View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Junior Suite With Danube River View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room With Danube River View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Executive Twin Room With Danube River View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room With Danube River View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Superior King Room With Danube River View

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for King Suite With Danube River View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

King Suite With Danube River View

  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Room With Danube River View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Executive King Room With Danube River View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room With Street View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Superior Queen Room With Street View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Suite

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Two Bedroom Suite

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Superior King Room

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room With Danube River View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Superior Twin Room With Danube River View

  • Sleeps 2
  • 2 Twin Beds

View all photos for King Room

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Loft Suite With Street View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Loft Suite With Street View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

About the neighborhood

Budapest

Located in Budapest City Centre, Hilton Budapest is adjacent to Fisherman's Bastion and within a 15-minute walk of popular sights like Buda Castle. This 4.5-star hotel has 332 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Fisherman's Bastion - 2 min walk - 0.1 miles
  • Buda Castle - 11 min walk - 0.6 miles
  • Szechenyi Chain Bridge - 11 min walk - 0.6 miles
  • Margaret Island - 3 min drive - 1.4 miles
  • Parliament Building - 5 min drive - 2.0 miles

Getting around

  • Halász utca Tram Stop - 11 min walk
  • Budapest-Deli Station - 14 min walk
  • Ferenc Liszt Intl. Airport (BUD) - 44 min drive

Restaurants

  • ‪Halászbástya Étterem - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Jamie's Italian Budapest - ‬4 min walk
  • ‪Pest-Buda Bistro - ‬2 min walk
  • ‪Ruszwurm Cukrászda - ‬4 min walk

About this property

Hilton Budapest

Luxury hotel with bars and a 24-hour fitness center
At Hilton Budapest, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for HUF 20000 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a conference center, a computer station, and express check-in.
Guests can expect free WiFi and 55-inch Smart TVs with digital channels. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Minibars, espresso makers, and laptop-compatible safes are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German, Hungarian

Similar properties

Enjoy a city view from the large window, dine at the round table, and relax on the leather sofa.

InterContinental Budapest by IHG

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.4 out of 10, Exceptional, 1,021 reviews
$183 nightly
The price is $200
Aug 24 - Aug 25
Total includes taxes and fees
InterContinental Budapest by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (HUF 20,000 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: HUF 8,000 to 12,000 for adults and HUF 8,000 to 12,000 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • LÁNG Restaurant
  • Lobby Café & Bar
  • White Raven Skybar

Things to do

  • 24-hour gym

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 23 meeting rooms
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1977
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: 100 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for HUF 20000 per pet, per stay, plus a deposit of HUF 10000.00 per stay
  • Dogs and cats only
  • Pet weight must not exceed 44 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately HUF 8000 to 12000 for adults, and HUF 8000 to 12000 for children
  • Covered self parking fee: HUF 20000 per day (in/out privileges)
  • Pet deposit: HUF 10000.00 per stay
  • Pet fee: HUF 20000 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 100 percent of room rate (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number SZ22050976

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Budapest Hilton
Hilton Budapest
Hilton Hotel Budapest
Hilton Budapest - Castle District Hotel Budapest
Hilton Budapest Hotel
Hilton Budapest Hotel
Hilton Budapest Budapest
Hilton Budapest Hotel Budapest

Frequently asked questions

Are free cancellation options available at Hilton Budapest?

Hilton Budapest provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hilton Budapest?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Hilton Budapest on Aug 24, 2025 start from $158.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hilton Budapest?

This hotel is situated in Budapest City Centre within a short 6-minute walk of Fisherman's Bastion and also 11 minutes on foot from Buda Castle. You'll also find Margaret Island and Szechenyi Chain Bridge within a short drive.

Will I be able to park at Hilton Budapest?

Yes, secured parking is offered for HUF 20,000 per day with in/out privileges. Though parking is available on request, electric car charging is also available.

Does Hilton Budapest have a casino?

No, Hilton Budapest doesn't have a casino.

Is there an indoor pool at Hilton Budapest?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hilton Budapest?

There are many amenities for couples at this hotel, including 2 bars and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Hilton Budapest?

No, there isn't a spa tub at this hotel.

Does Hilton Budapest feature a restaurant that includes a breakfast menu?

Yes, Hilton Budapest serves a cooked-to-order breakfast for a surcharge each morning at LÁNG Restaurant.

Does Hilton Budapest allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Budapest for a fee of HUF 20000 per pet, per stay. The property also provides food and water bowls. A deposit of HUF 10000.00 per stay is collected.

Does Hilton Budapest have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hilton Budapest?

The closest major airport to Hilton Budapest is Ferenc Liszt Intl. Airport (BUD), which is 16 mi away (44 minutes by car).

Are there rooms with balconies that I can book at Hilton Budapest?

No, there aren't any guestrooms with balconies at Hilton Budapest.

Hilton Budapest Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1007 reviews
Rating 8 - Good. 198 out of 1007 reviews
Rating 6 - Okay. 46 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 21 out of 1007 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Val

Stayed 1 night in Jun 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel all around
Stayed 1 night in Apr 2025

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and views however no AC in room (615) what’s to hot all the time, also extractor in bathroom didn’t work.
Stayed 3 nights in Apr 2025

6/10 Okay

Arailym

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely.
Stayed 2 nights in Apr 2025

10/10 Excellent

Curt

Stayed 4 nights in Apr 2025

10/10 Excellent

Herman

Stayed 2 nights in Apr 2025

8/10 Good

George Grant

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this hotel. Amazing location. Ideal for walking around both sides of the city. Really good breakfast and the rooms were great, clean, modern and tidy. A good base for a city trip.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kirandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Florin

Traveled with group
Liked: Staff & service, property conditions & facilities
/
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hilton in Budapest is beautiful, and a great location on top of the hill. The service and the staff were excellent. The breakfast had everything you can imagine. We loved the stay at the Hilton and Budapest.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ruth

Stayed 1 night in Mar 2025

10/10 Excellent

Ruth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning views

Great service - lovely room and amazing views
Stayed 1 night in Mar 2025

10/10 Excellent

Dar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible.

Stayed in a two bedroom flat with family. Just exceptional. We travel internationally about 3-4 times a year and this was one of the best hotels we’ve stayed in ever. Clean, so spacious, and in an incredible area of Budapest. Incredible place. Don’t think twice. Book it!!
Stayed 4 nights in Mar 2025

8/10 Good

Malcolm Geoffrey, Littlehampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent. The evening menu was limited
Stayed 5 nights in Mar 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disrespectful, unprofessional, stressful,

Extremely disappointed with the unacceptable service I received at your hotel’s front desk. A bald male staff member mocked me with eye-rolling and laughter after I declined a paid upgrade and breakfast — behavior that was blatantly disrespectful and unprofessional. Another female staff member falsely claimed my reservation couldn’t be found and pressured me to rebook and pay on the spot, causing unnecessary stress. At checkout, I was told I couldn’t get an invoice immediately and would have to wait 4–5 days — completely unacceptable for a business traveler. This level of service is disgraceful and far below basic hospitality standards. Immediate action is expected.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, room comfort

Disrespectful, frustrating, unprofessional

VERY deep dissatisfaction with the service I received at your front desk. One of the male bald front desk staff, acted in an extremely unprofessional and disrespectful manner. After I politely declined his offer to pay for a room upgrade and breakfast, he immediately rolled his eyes and laughed at me, which was completely inappropriate and offensive. Additionally, a female front desk staff member claimed she couldn’t find my reservation at all and insisted that I make a new booking and payment on the spot. This caused unnecessary stress and inconvenience. To make matters worse, when I checked out and requested an invoice, I was told that it could not be issued immediately and that it would take 4 to 5 days, which is unacceptable for any business traveler. This level of service is far below what I expect from a professional hotel, and I hope appropriate action will be taken to address these issues.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning view, perfect stay!

Wow!!! Our family of 8 stayed in four rooms and all were marvelous! My husband and I enjoyed a STUNNING view of Parliament and the Fisherman's Bastion. Three of our adult children shared an apartment-type suite that was just lovely - a little kitchen, a dining area, a sofa bed in the sitting room, and a bedroom upstairs. The hotel is gorgeous, spotless, and elegant. The breakfast buffet had great variety and amazing views. We loved everything about our stay - from the comfy bed to the reading lights to the robes and slippers to the in-room beverage set up. And oh, that view!
Daytime view
Nighttime view
View of Fisherman's Bastion
View from breakfast buffet
Stayed 4 nights in Dec 2024

6/10 Okay

sophia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful hotel and impeccable amenities, but the receptionist was not friendly and stated we booked via 3rd party so it’s not preferred. We then placed on a ground floor unit directly next to housekeeping quarters, so early morning, when the half a dozen or so housekeepers come to load their carts they were extremely loud talking and with glass bottles and cups clinking it was impossible to sleep. I asked them twice to please keep it down and eventually request to a change of room. It’s a beautiful hotel but service was terrible, next time we will book Marriott instead across the bridge. I thought this would be a quiet hotel, but depends on staffs on duty and location of your room, it was very disappointing. 1/10 Will Not recommend to others
Stayed 2 nights in Jan 2025

10/10 Excellent

Sanam

Liked: Staff & service, property conditions & facilities
Absolutely delightful staying at the Hilton the staff were so accommodating and what a beautiful view from the room
Stayed 2 nights in Dec 2024

10/10 Excellent

Oshri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Norman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet, and the surrounding buildings are breathtaking. Right next to Matthias church and fisherman building.
Stayed 2 nights in Jan 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very modern and clean, with good breakfast.
Stayed 4 nights in Jan 2025

Hotels

Hotel Boutique Valle de Guadalupe & Spa
Luxury Hotels in Modesto
Hotels with Balconies in Omaha
Hotels with Waterslides in Denver
Gay Friendly Hotels in Ghana
Gay Friendly Hotels in Portland
The Westin San Francisco Airport
Kid Friendly Hotels in Northern Virginia
Guest Houses West Palm Beach
Cabin Rentals Smyrna

Flights

Flights from Montgomery to Fort Lauderdale
Flights from Halifax to Cairo
Flights from Oklahoma City to Telluride
Flights from Burbank to South Lake Tahoe
Flights from St. Louis to Sacramento
Flights from Lagos to Washington
Flights from Lancaster to Boston
Flights from Calgary to Yellowstone National Park
Flights from Antwerp to Prague
Flights from Chicago to Edmonton
Flights from Elmira to Wilmington
Flights from Seattle to Traverse City
Flights from St. Louis to Ann Arbor
Flights from Minneapolis - St. Paul to Spokane
Flights from New York to Lake Placid

Cars

Car rentals in Camden
Car rentals in Palmer
Car rentals in Pleasanton

Packages

Chico Hot Springs
all inclusive vacations