Sonesta Hotel Bucaramanga

3.5 star property
Hotel connected to a shopping center in Floridablanca with free breakfast
VIP Access

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Photo gallery for Sonesta Hotel Bucaramanga

Outdoor pool, open 10 AM to 6:30 PM, pool umbrellas, sun loungers
Property entrance
Meeting facility
Check-in/check-out kiosk
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included

Explore the area

View in a map
Race 27 No. 29-145. Cañaveral oriental, Bucaramanga Metro Areea, Floridablanca, Santander, 681002
  • Place, Centro Comercial Cañaveral
    ‪3 min walk‬
  • Place, Cardiovascular Foundation of Colombia
    ‪8 min walk‬
  • Place, Clínica Foscal Internacional
    ‪11 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 282 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room Standard

  • 290 sq ft
  • Sleeps 2

Twin Room Standard

  • 290 sq ft
  • Sleeps 4

Superior Room, 1 King Bed

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Floridablanca

Sonesta Hotel Bucaramanga places you next to Parque Caracolí Shopping Center and La Florida Shopping Center. This 104-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Centrally located in Floridablanca, the hotel is connected to a shopping center, and a short walk from Centro Comercial Cañaveral and Cardiovascular Foundation of Colombia.

What's nearby

  • Centro Comercial Cañaveral - 3 min walk - 0.2 miles
  • Cardiovascular Foundation of Colombia - 8 min walk - 0.5 miles
  • Clínica Foscal Internacional - 11 min walk - 0.6 miles
  • Floridablanca Park - 3 min drive - 1.6 miles
  • Cacique Shopping Mall - 3 min drive - 2.0 miles

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 39 min drive

Restaurants

  • ‪Juan Valdez Café - ‬3 min walk
  • ‪Crepes & Waffles - ‬6 min walk
  • ‪Beer Station - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Peregrina Rooftop - ‬3 min walk

About this property

Sonesta Hotel Bucaramanga

Hotel connected to a shopping center in Floridablanca with free breakfast
Guests staying at Sonesta Hotel Bucaramanga enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Free newspapers, free local calls, and laptop-compatible safes are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 94 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10 AM to 6:30 PM.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sonesta Hotel Bucaramanga Floridablanca
Sonesta Bucaramanga Floridablanca
Sonesta Bucaramanga
Sonesta Bucaramanga
Sonesta Hotel Bucaramanga Hotel
Sonesta Hotel Bucaramanga Floridablanca
Sonesta Hotel Bucaramanga Hotel Floridablanca

Frequently asked questions

Is a free cancellation option available at Sonesta Hotel Bucaramanga?

Sonesta Hotel Bucaramanga offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sonesta Hotel Bucaramanga?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at Sonesta Hotel Bucaramanga on Dec 7, 2025 start from $82.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Sonesta Hotel Bucaramanga?

This hotel is located in Floridablanca, just steps from Parque Caracolí Shopping Center and La Florida Shopping Center, and within a short walk of Centro Comercial Cañaveral. You'll also find Floridablanca Park and Cacique Shopping Mall within a short drive.

Is parking available on site at Sonesta Hotel Bucaramanga?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Sonesta Hotel Bucaramanga feature a casino?

No, Sonesta Hotel Bucaramanga doesn't have a casino.

Will I find an indoor pool at Sonesta Hotel Bucaramanga?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10 AM and 6:30 PM.

What amenities will couples enjoy at Sonesta Hotel Bucaramanga?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Sonesta Hotel Bucaramanga?

No, there isn't a spa tub at this hotel.

Does Sonesta Hotel Bucaramanga have a restaurant that serves breakfast?

Yes, Sonesta Hotel Bucaramanga serves free buffet breakfast each morning from its restaurant.

Will Sonesta Hotel Bucaramanga allow pets to stay free of charge?

No, pets aren't allowed at Sonesta Hotel Bucaramanga.

Does Sonesta Hotel Bucaramanga have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Sonesta Hotel Bucaramanga?

The closest major airport to Sonesta Hotel Bucaramanga is Bucaramanga (BGA-Palonegro Intl.), which is 12.8 mi away (39 minutes by car).

Are there rooms with balconies at Sonesta Hotel Bucaramanga?

No, there aren't any guestrooms with balconies at Sonesta Hotel Bucaramanga.

Reviews

Sonesta Hotel Bucaramanga Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 495 out of 672 reviews
Rating 8 - Good. 118 out of 672 reviews
Rating 6 - Okay. 24 out of 672 reviews
Rating 4 - Poor. 21 out of 672 reviews
Rating 2 - Terrible. 14 out of 672 reviews

Reviews

10/10 Excellent

Yenny Bibiana

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel! Will definitely stay there again and recommend it to friends
Stayed 1 night in Jul 2025

10/10 Excellent

Júrica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2025

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 14 nights in Jul 2025

8/10 Good

Adaliz

Liked: Cleanliness
Stayed 7 nights in Jul 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Alejandro

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location & friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Ernesto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location location location plus a very good service
Stayed 8 nights in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This is a very nice and clean hotel. The staff were exceptional. The room was very clean and spacious. The bed is super comfortable and the area very quiet at night to get some good rest. The breakfast is really good. Everything you could want, they have it. Overall it was a great stay and would love to stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it! HIGHLY RECOMMENDED

I really don’t know where to start. Everything is so perfect about this place. One thing I want to mention is that we used to stay at another hotel in the area that was really good but I am glad I gave Sonesta a try. The second I booked it I knew that this was going to be a great choice. Breakfast was included in the price and the variety is noticeable. Let’s fast forward to check in, we were welcomed by John, one of the sweetest people we’ve encountered in a hotel. Then, Natalia (also known as Katie Holmes) helped us check-in in the nicest way possible. Throughout the whole stay, we were treated with so much love by every person we interacted with. Zenaida, Dayanna, Roque, John, Laura, the guy with the pandeyucas and the one that made the best macchiatos on Tuesday 7.1 and Wednesday 7.2. There are a couple more guys in the front desk that I am sorry I didn’t get your names but know that you are equally appreciated. There were 3 packages delivered to me and they made sure I received them. Last but not least, Liliana Lizcano, so thoughtful, so fun, so sweet, very professional yet she managed to make the time to have lovely conversations with us full of laughter and love. This hotel is perfectly run. From the meticulously cleaned rooms, to the AC, to the breakfast food choices, view & area, to the rooftop restaurant to the very mice connections to more than plenty of restaurants, transportation and shopping. We’ll be back a million times. THANK YOU!
Stayed 13 nights in Jun 2025

8/10 Good

Nulbia, portland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, good location attached to mall, breakfast included.
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 3 nights in Jun 2025

10/10 Excellent

Wayne everton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

thomas

Stayed 1 night in May 2025

8/10 Good

ALEX

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The hotel and accomodations were excellent and everything was close in proximity.
Stayed 7 nights in Jun 2025

10/10 Excellent

I

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Yolimar, Battle Ground

Stayed 2 nights in Jun 2025

10/10 Excellent

Lina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying at this hotel. The best part is the people who work there. Friendly, helpful and always welcoming. The hotel overall is great, clean, and comfortable. Breakfast has a big selection and everything is fresh.
Stayed 5 nights in Jun 2025

8/10 Good

Aurelio

Stayed 3 nights in Jun 2025

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness
Everything was great and the service was excellent
Stayed 7 nights in May 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 7 nights in May 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Stayed 3 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay at, highly recommend ir
Stayed 3 nights in May 2025