Hotel Buena Vista

3.5 star property
Pet-friendly hotel with a full-service spa connected to the convention center in Bucaramanga

Choose dates to view prices

Photo gallery for Hotel Buena Vista

Relax by the star-shaped pool surrounded by lounge chairs and lush greenery.
Enjoy cooking in this well-lit kitchen with a sleek countertop, wooden cabinets, and a stainless steel refrigerator.
Welcome to our hotel lobby, featuring a reception desk, comfortable seating area, and a striking abstract artwork.
Relax in a spacious room with a large bed, modern design, and a window offering a view of the outside.
Enjoy meals in this dining area with a glass table and comfortable seating for six.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast included
  • Pet friendly
  • Parking included
  • Gym
  • Air conditioning

Explore the area

Map
Calle 34 # 32-34, Bucaramanga, Santander, 680002
  • Canaveral Mall
    ‪11 min walk‬
  • Cabecera Shopping Mall
    ‪16 min walk‬
  • Alfonso Lopez Stadium
    ‪2 min drive‬
  • Bucaramanga (BGA-Palonegro Intl.)
    ‪15 min drive‬

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Room options

Standard Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • 280 sq ft
  • Sleeps 1
  • 1 Double Bed

Junior Studio Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Apartment, 2 Bedrooms

  • 829 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double Room Standard

  • Sleeps 3

Twin Room Standard

  • Sleeps 3

Double Suite Junior

  • Sleeps 3

2-Bedroom Apartment

  • Sleeps 5

Single Room Standard

  • Sleeps 2

Single Suite Junior

  • Sleeps 2

About the neighborhood

Bucaramanga

Located within a 5-minute walk of Parque Mejoras Públicas, Hotel Buena Vista is within a 15-minute stroll of Corfescu Theater. This 3.5-star hotel welcomes guests with 54 rooms and conveniences like a full-service spa, free in-room WiFi, and free self parking. Centrally located in Bucaramanga, the hotel is connected to the convention center, and a short walk from Megamall Shopping Center and Parque de los Niños.

What's nearby

  • Canaveral Mall - 11 min walk - 0.6 miles
  • Cabecera Shopping Mall - 16 min walk - 0.9 miles
  • Alfonso Lopez Stadium - 2 min drive - 1.1 miles
  • Universidad Industrial de Santander - 2 min drive - 1.1 miles
  • Cacique Shopping Mall - 3 min drive - 2.0 miles

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive

Restaurants

  • ‪El Viejo Chiflas - ‬2 min walk
  • ‪La Cocina de la Abuela - ‬1 min walk
  • ‪Santalocura Rock Bar - ‬1 min walk
  • ‪María Casquitos Bar-Parrilla - ‬2 min walk
  • ‪Jarri's - ‬3 min walk

About this property

Hotel Buena Vista

Pet-friendly hotel with a full-service spa connected to the convention center in Bucaramanga
Guests staying at Hotel Buena Vista enjoy access to a full-service spa, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include meeting rooms, conference space, and a business center.
Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Minibars, safes, and ironing boards are also standard.
Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open select days.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 65 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 3 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 3 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Buena Vista Bucaramanga
Hotel Buena Vista Bucaramanga
Hotel Buena Vista Hotel
Hotel Buena Vista Bucaramanga
Hotel Buena Vista Hotel Bucaramanga

Frequently asked questions

Are free cancellation options available at Hotel Buena Vista?

Hotel Buena Vista offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Buena Vista?

As of Jul 17, 2025, prices found for a 1-night stay for 2 adults at Hotel Buena Vista on Jul 18, 2025 start from $49.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Buena Vista?

This hotel in Bucaramanga is within a 10-minute walk of Megamall Shopping Center, Las Palmas Park, and Parque Mejoras Públicas. You'll also find San Pio Park and Canaveral Mall less than a mile away.

Is there parking available at Hotel Buena Vista?

Yes, covered self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking is also available. You'll find a max of 10 spaces per unit.

Is a spa located at Hotel Buena Vista?

There is a full-service spa available for guests to enjoy and services include massages. The spa is not open daily but only on select days.

Does Hotel Buena Vista feature a casino?

No, Hotel Buena Vista doesn't have a casino.

Is there an indoor pool at Hotel Buena Vista?

No, there is no indoor pool at this hotel.

Is Hotel Buena Vista a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and a full-service spa.

Are there hot tubs at Hotel Buena Vista?

No, this hotel doesn't have a spa tub.

Does Hotel Buena Vista feature a restaurant that includes a breakfast menu?

Yes, Hotel Buena Vista serves free full breakfasts each morning from its restaurant.

Does Hotel Buena Vista allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Buena Vista for a fee of USD 3 per pet, per night.

Does Hotel Buena Vista have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Buena Vista?

The closest major airport to Hotel Buena Vista is Bucaramanga (BGA-Palonegro Intl.), which is 12.5 mi away (48 minutes by car).

Can I book a room with a balcony at Hotel Buena Vista?

No, at Hotel Buena Vista, there aren't any guestrooms that list a balcony.

Hotel Buena Vista Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 169 reviews
Rating 8 - Good. 54 out of 169 reviews
Rating 6 - Okay. 15 out of 169 reviews
Rating 4 - Poor. 7 out of 169 reviews
Rating 2 - Terrible. 7 out of 169 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Everyone at this hotel was so nice so helpful everybody from the bell guy to the front desk guy to the waiters in the restaurant and everything. Just everyone was so nice.
Stayed 5 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Nov 2024

10/10 Excellent

DAVID

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

carlos, WEST PALM BEACH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

Liked: Amenities
Could not open sliding windows or doors. Overall the Junior Suite is really lovely and good value for money.
Stayed 6 nights in Sep 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Buena Vista is well located and within an easy walk to many restaurants and shopping. Our room faced the street but the building was quiet. The rooftop pool is refreshing and offers views of the surrounding area. Front desk staff were very welcoming.
Stayed 1 night in Aug 2024

10/10 Excellent

gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Charles D

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel Buena Vista

Stayed for 3 days, check-in was fine, access to suite was via lift to 2nd floor but the you have to traverse the building and then go back down a floor via stairs, while the porter did carry the bags, not ideal, no other access. The suite had a spacious living area, but the kitchen area had no functional equipment, and the bedroom was small and the bathroom very small, given the overall size of the suite these could have been bigger, the bedroom was the only room with air con, and it was noisy but functional on full power. There was also a fan in the main living area, but only half worked and very noisy. There were some hairs in the bedroom and the bathroom cold fawcett fell off in hand, shower unit needs deep clean. Given the budget is was OK, just need a better clean, however the two main problems were poor Wi-Fi which I needed for work, 2nd day it did not work in the morning so walked to another hotel to work. But the major problem is noise during the day and night, some windows are only covered by gauze to allow air circulation, but this means the street noise is very loud until 2 or 3 in the morning. There is a pool but cold and very small on rooftop. The restaurant is basic but functional, food is adequate and inexpensive, staff are friendly and nice. stay was ok but not best experience, I would struggle stay again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Dispower

Stayed 2 nights in Nov 2023

10/10 Excellent

Alif

Stayed 6 nights in Oct 2023

8/10 Good

Welthon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of dining option. Sraff friendly and helpful.
Stayed 2 nights in Oct 2023

8/10 Good

Janos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Floridian..

Very nice,highly recommended But at least one person at whole hotel employees if could speak one word English would be great..at least who’s working at front desk..
Stayed 2 nights in Aug 2023

10/10 Excellent

German A.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has exelent costumer service, and very clean rooms
Stayed 2 nights in Aug 2023

8/10 Good

Ella

Liked: Cleanliness, staff & service
The breakfast service is awful
Stayed 1 night in Jun 2023

10/10 Excellent

Jose Antonio, Fresno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Price, Good Breakfast and there's many restaurants near by.

10/10 Excellent

Daniel, Germantown

Liked: Cleanliness, staff & service, property conditions & facilities
Love the exceptional service

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were modern and clean.
Stayed 3 nights in May 2022

8/10 Good

Anthony

Stayed 1 night in Feb 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel

Hotel was great but no hot water. I thought the hotel didn't have any hot, but on the last day found out it was just the heater being defective in the room. Also, dont use spa. Worst massage ever. 1 hour booked but only got 45 minutes with a 15 minute “self rest” as part of it. Also, very lazy massage for the other times. Hotel would be rated way higher if it wasnt for these 2 things. Everything else was good and I would return
Stayed 4 nights in Dec 2021

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place and good price

Awesome place and very friendly staff. Nice pool , restaurant and good internet
Stayed 4 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would go back. Great value for great hotel

Good hotel, located in an older building but the insides have been remodeled so it's nice and modern. Bed was comfortable. Breakfast was alright. It was very nice having onsite parking and the location of the hotel is quite central. Staff was great. I would go back again, especially for the price I paid.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveler

Liked: Cleanliness
The parking is on the first floor and they pack cars in. As many as they can. Leaving the next morning they had to search through a pile of keys and move 9 cars so we could leave. The noise on the sidewalk and the noise on the property is unbearable. The good news is that if you like a hard bed these beds are like stone. You will be very happy. At check in I give my credit card and take 2 beers from their beer cooler. The next day after I am 300 km away they call wanting to know how I plan to pay for the beers. Think about this. During the moving of 9 cars no one thought to mention that the card I gave does not cover incidentals? They also charged a pet fee for a service dog. Not and esa a service dog when their policy states no charge.
Stayed 1 night in Apr 2021

10/10 Excellent

Robinson

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All excellent
Stayed 1 night in Mar 2020