Hotel El Principe

3.0 star property

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Photo gallery for Hotel El Principe

Garden
Restaurant
Bathroom | Shower, towels, soap, shampoo
Premium bedding, pillowtop beds, individually decorated
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Carrera 17 No. 37-69, Bucaramanga, 680006
  • Place, Santander Department Government Building
    ‪10 min walk‬
  • Place, Bucaramanga City Hall
    ‪11 min walk‬
  • Place, Canaveral Mall
    ‪16 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪32 min drive‬

Room options

Executive Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Superior Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Superior Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Bucaramanga

Located within a 5-minute walk of Bucaramanga Chamber of Commerce, Hotel El Principe is within a 15-minute stroll of Holy Family Cathedral. This 38-room, 3-star hotel has a restaurant and a coffee shop/cafe, along with free in-room WiFi. Centrally located in Bucaramanga, the hotel is connected to the convention center, and a short walk from Custodio Garcia Rovira Cultural House and Casa de Bolivar Museum.

What's nearby

  • Antonia Santos Park - 8 min walk - 0.5 miles
  • Santander Department Government Building - 10 min walk - 0.5 miles
  • Bucaramanga City Hall - 11 min walk - 0.6 miles
  • Canaveral Mall - 16 min walk - 0.9 miles
  • Cabecera Shopping Mall - 4 min drive - 1.4 miles

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 32 min drive

Restaurants

  • ‪Terraza Café Bucarica - ‬5 min walk
  • ‪El Paisa - ‬6 min walk
  • ‪Jarri's - ‬4 min walk
  • ‪El Gane - ‬4 min walk
  • ‪Restaurante Comida China Toy San - ‬2 min walk

About this property

Hotel El Principe

Renovated in 2025, Hotel El Principe offers free WiFi in public areas, meeting rooms, and free newspapers. Transportation is made easy with a shopping center shuttle. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include laundry facilities and a banquet hall.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Climb into a pillowtop bed and sleep between premium linens. Desks and wardrobes or closets are also standard. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: COP 14,000 per person
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1938
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - January 2025
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 31 2025 to October 30 2027 (dates subject to change).
The following facilities are closed on Saturday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Food and water bowls are available

Children and extra beds

  • Rollaway/extra beds are available for COP 25000 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately COP 14000 per person
  • Rollaway bed fee: COP 25000 per night
  • Laundry fee: COP 10000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
  • Check-in: 3:00 PM—-12:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 457

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Principe Bucaramanga
Principe Bucaramanga
Hotel Principe
Ayenda 1502 Principe Hotel
Ayenda 1502 Principe Bucaramanga
Ayenda 1502 Principe Hotel Bucaramanga

Frequently asked questions

Is a free cancellation option available at Hotel El Principe?

Hotel El Principe provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do near Hotel El Principe?

This hotel in Bucaramanga is within a 10-minute walk of Santander Department Government Building, Custodio Garcia Rovira Cultural House, and Casa de Bolivar Museum. You'll also find Canaveral Mall and Antonia Santos Park less than a mile away.

Is parking available on site at Hotel El Principe?

No, there isn't parking available at the hotel.

Does Hotel El Principe have a casino at the property?

No, Hotel El Principe doesn't have a casino.

Is there an indoor pool at Hotel El Principe?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel El Principe?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a free manager's reception.

Are there hot tubs at Hotel El Principe?

No, there isn't a spa tub at this hotel.

Does Hotel El Principe have a restaurant that serves breakfast?

Yes, Hotel El Principe serves continental breakfast each morning for a surcharge from its restaurant.

Does Hotel El Principe allow pets to stay free of charge?

Yes, pets stay free at Hotel El Principe and the property also provides food and water bowls for pets.

Are there connecting rooms at Hotel El Principe?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel El Principe?

The closest major airport to Hotel El Principe is Bucaramanga (BGA-Palonegro Intl.), which is 12.7 mi away (32 minutes by car).

Are there rooms with balconies that I can book at Hotel El Principe?

No, there aren't any guestrooms at Hotel El Principe that offer a balcony.

Hotel El Principe Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 10 out of 23 reviews
Rating 8 - Good. 8 out of 23 reviews
Rating 6 - Okay. 4 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, hotel was comfortable and clean.
Stayed 14 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location closetothe bus system
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Paul, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities

Great Value, clean, safe, great staff.

For a one night stay...perfect! Staff were great Good breakfast, and early for a quick getaway

6/10 Okay

GRUPO EMPRESARIAL

Business traveler
Disliked: Room comfort
No es el mejor hotel para quedarse.
Stayed 1 night in Sep 2025

10/10 Excellent

Nelson

Stayed 1 night in Jun 2025

10/10 Excellent

Álvaro Mauricio

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

carlos alberto

Stayed 1 night in Oct 2023

4/10 Poor

Ousama

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Precio alto Habitación muy pequeña No suministran jabón
Stayed 2 nights in Jan 2023

6/10 Okay

Brayan

Liked: Cleanliness, staff & service

Nos cobraron la reserva más cara. Teníamos 2

No tenían restaurante por restauraciones. No había papel higiénico en la habitación y había mucho polvo por todo lado. Además de eso teñimos 2 reservas y nos cobraron la más cara.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su desmedida atencion son maravillosos
Stayed 7 nights in Jun 2021

10/10 Excellent

Amaury Esteban

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mucha hambre

Muy bien. Ayudado por el administrador.
Stayed 1 night in May 2020

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno en relación al precio

Buena ubicación en la zona centro. Excelente servicio
Stayed 1 night in Mar 2020

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, atención muy bueno y agradable las instalaciones. Solo dos cosas por mejorar, los colchones son muy duros y escuchamos ruidos desde muy temprano, pensamos que los mismos huéspedes.
Stayed 1 night in Jan 2020

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Leonardo

Liked: Cleanliness, staff & service

Sencillo, pero bien atendido

Es muy sencillo, apenas para pasar 1 o maximo 2 noches ... las habitaciones son muy basicas no tienen nevera, el baño apenas con lo justo papel y jabon ...la atencion es muy calida
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Stayed 7 nights in May 2018

8/10 Good

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente

6/10 Okay

Guillermo

Disliked: Room comfort
no responden mi consulta. Han cobrado iva q no corresponde y no mantvieron el precio de hoteles.com no respondiendo aun guillermo

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel agradable y silencioso

El hotel es bonito y elegante, el desayuno deja mucho que desear al igual que el colchon. Por lo demas es bastante agradable.