The Hotel

4.0 star property
Luxury hotel with a full-service spa, 7-minute walk to Place du Grand Sablon

Choose dates to view prices

Photo gallery for The Hotel

Exterior
Breakfast, lunch, dinner served; garden views
Reception
Deluxe Panorama (lounge access) | Egyptian cotton sheets, premium bedding, in-room safe, desk
Sauna, steam room, body treatments, hot stone massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
38 Boulevard de Waterloo, Brussels, 1000
  • Place, Avenue Louise
    ‪3 min walk‬
  • Place, Place du Grand Sablon
    ‪7 min walk‬
  • Place, Royal Palace of Brussels
    ‪9 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪14 min drive‬

Room options

Deluxe Panorama (lounge access)

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Panorama Suite (lounge access)

7.6 out of 10
Good
(5 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Double Room

9.2 out of 10
Wonderful
(87 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Vista Room

8.8 out of 10
Excellent
(36 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Panorama corner (lounge access)

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Splendour Suite (lounge access)

  • City view
  • 1011 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Superior Vista Room

  • Sleeps 2

Deluxe Panorama Room

  • Sleeps 2

Deluxe Panorama Corner Room

  • Sleeps 2

Panorama Suite

  • Sleeps 2

Splendor Suite

  • Sleeps 2

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About the neighborhood

Brussels

Located in Quartier du Sablon - Zavelwijk, The Hotel is within a 5-minute walk of Egmont Palace and within 15 minutes of other popular attractions like Place du Petit Sablon. This 423-room, 4-star hotel welcomes guests with conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Avenue Louise - 3 min walk - 0.2 miles
  • Place du Petit Sablon - 4 min walk - 0.3 miles
  • Place du Grand Sablon - 7 min walk - 0.4 miles
  • Royal Museums of Fine Arts of Belgium - 7 min walk - 0.4 miles
  • Royal Palace of Brussels - 9 min walk - 0.5 miles

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪The Hotel Bar & Lounge - ‬1 min walk
  • ‪Buddy Buddy - ‬2 min walk
  • ‪La Fabrique en ville - ‬1 min walk
  • ‪Schmet - ‬4 min walk
  • ‪Mr Blue - ‬2 min walk

About this property

The Hotel

Luxury hotel with a full-service spa, 7-minute walk to Place du Grand Sablon
Renovated in 2025, The Hotel offers a full-service spa, a 24-hour gym, and free WiFi in public areas. Self parking is offered for EUR 35 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include meeting rooms, a conference center, and express check-in.
Smart TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Espresso makers, free newspapers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference center (17,222 square feet of space)

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (217 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - July 2025
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet (varies based on length of stay)
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 70 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.30 per room, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

Frequently asked questions

Is a free cancellation option available at The Hotel?

The Hotel provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at The Hotel?

As of Feb 8, 2026, prices found for a 1-night stay for 2 adults at The Hotel on Feb 17, 2026 start from $175.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Hotel?

This hotel is situated in Quartier du Sablon - Zavelwijk within a short 17-minute walk of La Grand Place and also 3 minutes on foot from Avenue Louise. You'll also find Place du Grand Sablon and Royal Museums of Fine Arts of Belgium less than a mile away.

Is parking available on site at The Hotel?

Yes, secured parking is offered for EUR 35 per day. Electric car charging is also available for guests.

Is a spa located at The Hotel?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, facials, and body treatments.

Does The Hotel have a casino on the premises?

No, The Hotel doesn't have a casino.

Is there an indoor pool at The Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Hotel?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a garden-view restaurant.

Does The Hotel have a hot tub?

No, but this hotel does have a steam room.

Does The Hotel have a restaurant that serves breakfast?

Yes, The Hotel serves a full breakfast for a surcharge each morning at The Iris.

Does The Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Hotel for a fee of EUR 30 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from The Hotel?

The closest major airport to The Hotel is Brussels Airport (BRU), which is 9.3 mi away (32 minutes by car). Another top airport is Antwerp (ANR-Antwerp Intl.), which is around 24.7 mi away.

Can I book a room with a balcony at The Hotel?

No, at The Hotel, there aren't any guestrooms that list a balcony.

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 891 out of 1355 reviews
Rating 8 - Good. 308 out of 1355 reviews
Rating 6 - Okay. 78 out of 1355 reviews
Rating 4 - Poor. 42 out of 1355 reviews
Rating 2 - Terrible. 36 out of 1355 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Would stay there again.
Stayed 2 nights in Sep 2025

4/10 Poor

Charlotte

Liked: Cleanliness, amenities
The hotel had good amenities- the spa was nice, unfortunately the rooms are not soundproofed and it is a very noisy part of the city. Between other people walking past talking and the street noise it’s pretty much impossible to stay here without earplugs.
Stayed 1 night in Nov 2025

10/10 Excellent

Vedad

Stayed 2 nights in Nov 2025

10/10 Excellent

Selene

Liked: Cleanliness, amenities, property conditions & facilities
Nice views. Clean and beautiful room. The spa is great
Stayed 1 night in Nov 2025

8/10 Good

Arinze

Clean modern room. Great staff. Breakfast is the exact same thing everyday. That needs to change
Stayed 2 nights in Nov 2025

6/10 Okay

Johnni

Room was all. The checkin was
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and all the staff were really helpful and kind - thanks very much
Stayed 1 night in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Didier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stop with this pseudo high tech nonsense... Keep true and competent human beings at the reception. Your system doesn't work and is a true waste of time. The bed where I was was far from perfect. Everywhere, the impression that The Hotel is cutting costs (except those of our stays of course)!!! Unpleasant. You have nevertheless been saved, once again by the outstanding kindness and quality of your PEOPLE at the check in (given your system's failure), the cleaning team, the restaurant service etc... You remain my favourite in town but watch the downhill trend..
Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

margaret

Stayed 2 nights in Oct 2025

10/10 Excellent

Eyal

Stayed 1 night in Oct 2025

10/10 Excellent

myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was top
Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Stayed 2 nights in Oct 2025

10/10 Excellent

Joongsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Mithun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Nice view.
Stayed 1 night in Oct 2025

4/10 Poor

Gayle

Traveled with family
Disliked: Staff & service, room comfort
V poor , toilets flushing all night , door to toilet & shower ridiculous, tried to send us to very inferior breakfast room with very limited options as busy
Stayed 1 night in Oct 2025

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, amazing breakfast and lovely having access to the 25th floor lounge with the amazing views
Stayed 3 nights in Oct 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was immaculately clean and spacious. Location was superb. Wish that the bed was harder. Parking was a breeze - love the convenience below the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very convenient to get to via Train and so handy to shopping and everything you need.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Lynne

Stayed 2 nights in Oct 2025

2/10 Terrible

Antoine

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old fashioned
Stayed 1 night in Oct 2025

6/10 Okay

Zymeen

Stayed 4 nights in Sep 2025

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our room and had a great experience using the hotel spa. We had a not so great experience at the bar. The service was incredibly slow and when we finally got our drinks they brought a white wine when I had ordered a red. Otherwise this was a great location
Stayed 2 nights in Sep 2025