Our recent stay at this hotel was a major disappointment. From the moment we entered the room, it was clear that cleanliness and maintenance were not a priority.
There were visible stains on the sofa bed and the bed linens, which made us question whether anything had been properly cleaned. The AC unit was leaking water onto the floor, creating a safety hazard and making the room even more uncomfortable. The chair in the room was filthy – we didn’t even want to touch it, let alone sit on it.
To make things worse, the TV didn’t work at all, and neither did the dishwasher, which was especially frustrating since we chose this place for its “fully equipped” amenities. We reported all these issues to the front desk, but the staff were completely unhelpful and dismissive. It felt like they just didn’t care.
For the price we paid, this was an unacceptable experience. I would strongly advise against staying here until serious improvements are made in both cleanliness and customer service.
