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Pillows City Hotel Brussels Centre

4.0 star property
Hotel with a restaurant, 7-minute walk to La Grand Place

Choose dates to view prices

Photo gallery for Pillows City Hotel Brussels Centre

Street view
Grand Luxury Room | Minibar, in-room safe, soundproofing, iron/ironing board
Fitness facility
Terrace/patio
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Parochiaansstraat 15-27, Brussels, 1000
  • Place, St. Michael and St. Gudula Cathedral
    ‪1 min walk‬
  • Place, Brussels Park
    ‪3 min walk‬
  • Place, La Grand Place
    ‪6 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪15 min drive‬

Room options

View all photos for Grand Luxury Room

Grand Luxury Room | Minibar, in-room safe, soundproofing, iron/ironing board

Grand Luxury Room

9.0 out of 10
Wonderful
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, soundproofing, iron/ironing board

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, iron/ironing board

Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, soundproofing, iron/ironing board

Luxury Room

9.6 out of 10
Exceptional
(79 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Brussels

Located in Upper Town, Pillows City Hotel Brussels Centre is a leisurely stroll from popular sights such as La Grand Place and Brussels Christmas Market. This 70-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and a 24-hour gym.

What's nearby

  • St. Michael and St. Gudula Cathedral - 1 min walk - 0.0 miles
  • Brussels Park - 3 min walk - 0.2 miles
  • La Grand Place - 6 min walk - 0.4 miles
  • Belgian Comic Strip Center - 6 min walk - 0.4 miles
  • Royal Palace of Brussels - 9 min walk - 0.5 miles

Getting around

  • Parc Station - 3 min walk
  • Brussels Central Station - 4 min walk
  • Brussels Airport (BRU) - 27 min drive

Restaurants

  • ‪BrewDog Brussels - ‬3 min walk
  • ‪L’arte Della Pizza - ‬3 min walk
  • ‪Hawaiian Poké Bowl - ‬3 min walk
  • ‪De Pistolei Arenberg - ‬3 min walk
  • ‪Sandwiched - ‬2 min walk

About this property

Pillows City Hotel Brussels Centre

Hotel with a restaurant, 7-minute walk to La Grand Place
At Pillows City Hotel Brussels Centre, guests have access to a 24-hour gym, free WiFi in public areas, and coffee in a common area. Self parking is offered for EUR 35 per night. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this boutique hotel include free newspapers, a terrace, and laundry facilities.
Guests can enjoy LCD TVs and stay connected with WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, espresso makers, and safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

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  • Free WiFi
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8.8 out of 10, Excellent, 1,605 reviews
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Jan 5 - Jan 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 35 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Living Bar & Bistro

Things to do

  • 24-hour gym

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 50 per night
  • Cribs/infant beds are available for EUR 25 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.30 per room, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 32 for adults and EUR 16 for children
  • Self parking fee: EUR 35 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels

Frequently asked questions

Are free cancellation options available at Pillows City Hotel Brussels Centre?

Pillows City Hotel Brussels Centre provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see close to Pillows City Hotel Brussels Centre?

This hotel is situated in Upper Town within a short 7-minute walk of La Grand Place and also 14 minutes on foot from Brussels Christmas Market. You'll also find Avenue Louise and Brussels Park less than a mile away.

Is there parking available at Pillows City Hotel Brussels Centre?

Yes, parking is offered for EUR 35 per night.

Does Pillows City Hotel Brussels Centre include a casino at the property?

No, Pillows City Hotel Brussels Centre doesn't have a casino.

Will I find an indoor pool at Pillows City Hotel Brussels Centre?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Pillows City Hotel Brussels Centre?

This boutique hotel offers many amenities for couples, including Champagne service as well as a bar and a restaurant.

Are there hot tubs at Pillows City Hotel Brussels Centre?

No, this hotel doesn't have a spa tub.

Does Pillows City Hotel Brussels Centre have a restaurant that serves breakfast?

Yes, Pillows City Hotel Brussels Centre serves buffet breakfast for a surcharge each morning at The Living Bar & Bistro.

Does Pillows City Hotel Brussels Centre allow pets to stay free of charge?

No, pets aren't allowed at Pillows City Hotel Brussels Centre.

Are there connecting rooms at Pillows City Hotel Brussels Centre?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Pillows City Hotel Brussels Centre?

The closest major airport to Pillows City Hotel Brussels Centre is Brussels Airport (BRU), which is 9 mi away (27 minutes by car). Another top airport is Antwerp (ANR-Antwerp Intl.), which is around 24 mi away.

Are there rooms with balconies at Pillows City Hotel Brussels Centre?

No, there aren't any guestrooms with balconies at Pillows City Hotel Brussels Centre.

Pillows City Hotel Brussels Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 773 out of 1013 reviews
Rating 8 - Good. 193 out of 1013 reviews
Rating 6 - Okay. 28 out of 1013 reviews
Rating 4 - Poor. 6 out of 1013 reviews
Rating 2 - Terrible. 13 out of 1013 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar staff were excellent. The rooms were clean and very comfortable. Great location - right by the central train station and other sites.
Stayed 3 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Major road construction at corner near property
Stayed 1 night in Oct 2025

8/10 Good

Michael, hollis

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Francesca

Stayed 2 nights in Sep 2025

2/10 Terrible

Anh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Please count all your minibar items when you checked in to the room. We just got charged for some minibar items that we never used a couple hours after checking out. Hotel facilities is great, but we have some trust issues with this hotel. When we first checked in, the family room that we booked for has a strong vomit smell, so we asked Kelim from the front desk to help change us to another room. The interaction was not great due to how he made us feel that it was our fault that the room was not in an acceptable state. There was no more family room available so we got put in a room for 2. The hotel later made adjustment and got us into another room for 4, and the staff who handled this was very courteous with superb service. We spoke to the manager who is wonderful and she provided us with complimentary breakfast for 2 of our days as an apology. Throughout the whole stay, I cannot get back the feeling that I am here to relax but constant on edge about having to speak with the hotel about one problem or another. We finally checked out this morning and things seem to go well but then we received a charge out of nowhere for the minibar items. Make me a bit suspicious if this is a revenge move from the hotel but that would be too petty for an established hotel to act this way. Although the facilities and location is great, I think there could be an improvement in housekeeping and front desk staff training to avoid a bumpy experience for guest.
Stayed 5 nights in Sep 2025

10/10 Excellent

Frances

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. The staff was super nice and made our stay very enjoyable. Perfect location and while under construction still worth come to stay!! Amazing service!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Aliza

Stayed 4 nights in Sep 2025

10/10 Excellent

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is centrally located, very close to Brussel Centraal train station, walking distance to Grand Place, Chez Leon resto, etc Warm welcome from Jean Marc at the front desk. Appreciate the handwritten welcome note, chocolates, chips & bottled water. Thankful for the going away gift of toiletries!
Stayed 5 nights in Sep 2025

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, close to the grand place, room service,
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious. The staff were great. The shower and bedding were excellent.
Stayed 5 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel very close to central train station

Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel, Great Location.

Clean, modern and spacious room, bathroom was lovely though the shower could have had a bit better water pressure. The toiletries were lovely and the hotel reception smelled fantastic. Location is great on a quiet side road all of a 5min walk from Gare Central and 10 mins from Grand Place and Mont Des Arts.
Stayed 3 nights in Sep 2025

8/10 Good

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice in general, the only downside in the room is that is very dark, lights are not bright enough.
Stayed 6 nights in Sep 2025

10/10 Excellent

Rumana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place to Stay

Excellent place to stay, a real nice location, close to the Grand Palace, the Cathedral, shops and food places. Personel was awesome, ALL OF THEM. Train station near by, plus Central Station at walking distance (10 min). Highly recomended.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room at a good price.
Stayed 1 night in Sep 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

A great located hotel near the central train station and not to far to walk for all the sights , clean, comfy just right for a couple of nights to sightsee
Stayed 2 nights in Sep 2025

10/10 Excellent

Rose Leah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Elena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean hotel close to the train station

Nice and clean hotel very close to the train station, and within walking distance to the city center. A bit more expensive than the other options but it was worthwhile to pay extra for the comfort.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, llocation
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisalette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, friendly and very welcoming. Got an upgrade in my room. The room is spacious and very comfortable. The hotel is in a great location as well near the city center which is in walking distance from the hotel.
Stayed 1 night in Sep 2025