Crowne Plaza Brussels Airport by IHG

4.0 star property
Hotel with free airport shuttle, in the vicinity of Royal Palace of Brussels

Choose dates to view prices

Photo gallery for Crowne Plaza Brussels Airport by IHG

Exterior
Exterior
Property amenity
Lobby sitting area
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning

Explore the area

View in a map
Da Vincilaan 4, Machelen, 1831
  • Place, NATO Headquarters
    ‪4 min drive‬
  • Place, Atomium
    ‪10 min drive‬
  • Place, La Grand Place
    ‪15 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪3 min drive‬

Room options

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(22 reviews)
  • 337 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Park View

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed, Park View

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed, Park View

  • 280 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 Queen Bed with Sofa bed, Park View

  • 301 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed with Sofa bed, Park View

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Connecting Rooms

  • 280 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Presidential Suite, 1 King Bed, Park View

  • 678 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

Senior Suite, 1 King Bed, Park View

  • 570 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Park View (Club Floor)

  • 355 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(13 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Machelen

Located in Diegem, Crowne Plaza Brussels Airport by IHG is within a 15-minute drive of popular attractions such as King Baudouin Stadium and Brussels Expo. This 315-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a free airport shuttle.

What's nearby

  • NATO Headquarters - 4 min drive - 2.3 miles
  • Brussels Expo - 10 min drive - 7.8 miles
  • Atomium - 10 min drive - 8.0 miles
  • Royal Palace of Brussels - 13 min drive - 7.8 miles
  • La Grand Place - 15 min drive - 8.6 miles

Getting around

  • Eurocontrol Tram Stop - 4 min drive
  • Zaventem Station - 16 min walk
  • Brussels Airport (BRU) - 7 min drive

Restaurants

  • ‪Cisco Systems Brussels - ‬4 min drive
  • ‪Van der Valk Hotel Bar - ‬16 min walk
  • ‪Kiwi Cafe - ‬3 min walk
  • ‪Crowne Plaza Restaurant - ‬1 min walk
  • ‪Craft - Bar, Dining, Garden - ‬3 min walk

About this property

Crowne Plaza Brussels Airport by IHG

Hotel with free airport shuttle, in the vicinity of Royal Palace of Brussels
Crowne Plaza Brussels Airport by IHG offers a gym, a sauna, and free WiFi in public areas. If you drive, self parking is EUR 25 per day, or you can take advantage of the free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport Egyptian cotton sheets. IPod docks, minibars, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a health club and a sauna.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM at scheduled times
  • Free area shuttle up to 2 km
  • Secured, uncovered self parking on site (EUR 25 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft

Things to do

  • 24-hour gym
  • Sauna
  • Steam room

Family friendly

  • Children's games
  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 17 meeting rooms
  • 24-hour business center
  • 9,225 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 11 per room, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately EUR 28.00 per person
  • Uncovered self parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Brussels Airport Crowne Plaza
Crowne Plaza Brussels Airport
Crowne Plaza Hotel Brussels Airport
Crowne Plaza Brussels Airport Hotel
Crowne Plaza Brussels By Ihg
Crowne Plaza Brussels Airport
Crowne Plaza Brussels Airport by IHG Hotel
Crowne Plaza Brussels Airport an IHG Hotel
Crowne Plaza Brussels Airport by IHG Machelen

Frequently asked questions

Are free cancellation options available at Crowne Plaza Brussels Airport by IHG?

Crowne Plaza Brussels Airport by IHG provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do near Crowne Plaza Brussels Airport by IHG?

This hotel is situated in Diegem, close to La Grand Place, Atomium, and European Union Parliament Building. Brussels Christmas Market and Avenue Louise are both also nearby.

Is parking available on site at Crowne Plaza Brussels Airport by IHG?

Yes, secured parking is offered for EUR 25 per day. Accessible parking, electric car charging, and bicycle parking are also available.

Does Crowne Plaza Brussels Airport by IHG feature a casino at the property?

No, Crowne Plaza Brussels Airport by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Brussels Airport by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Crowne Plaza Brussels Airport by IHG?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and Egyptian cotton sheets.

Does Crowne Plaza Brussels Airport by IHG have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Crowne Plaza Brussels Airport by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Brussels Airport by IHG serves breakfast (local cuisine) for a surcharge each morning at Craft.

Does Crowne Plaza Brussels Airport by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Crowne Plaza Brussels Airport by IHG for a fee of EUR 25 per pet, per night. The property also provides food and water bowls.

Does Crowne Plaza Brussels Airport by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Brussels Airport by IHG?

The closest major airport to Crowne Plaza Brussels Airport by IHG is Brussels Airport (BRU), which is 1.3 mi away (7 minutes by car). Another top airport is Antwerp (ANR-Antwerp Intl.), which is located 25.1 mi away (41-minute drive).

Can I book a room with a balcony at Crowne Plaza Brussels Airport by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza Brussels Airport by IHG.

Crowne Plaza Brussels Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 520 out of 857 reviews
Rating 8 - Good. 256 out of 857 reviews
Rating 6 - Okay. 58 out of 857 reviews
Rating 4 - Poor. 12 out of 857 reviews
Rating 2 - Terrible. 11 out of 857 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Defective Room Facilities

Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minute ride to airport. Only negatives: hot pot did not work, could not start new coffee machine.
Stayed 1 night in Jul 2025

10/10 Excellent

RHEA

Stayed 1 night in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Close to airport. Only issue was shuttle was running late and almost made me miss my flight. They were going to call a taxi for me but the shuttle ended up coming just in time. They should have two running due to their location. Overall great stay!
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Jul 2025

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ariel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 2 weeks of tiny European hotel rooms with spartan accommodations it was nice to have the comfort of a U.S. chain, except for one thing - the beds were too small! I rolled over and fell out of bed and hurt my knee!
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

James

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a 4 minute drive to the Brussels International Airport. The restaurant is good.
Stayed 1 night in Jul 2025

8/10 Good

Sonia

Stayed 1 night in Jun 2025

10/10 Excellent

cecilia, Adrogue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had great ammenities and delicious food. The location is very near BRU airport and next to a beautiful park. Wifi is amazing, and so is the coworking dedicated space. The lobby is pretty unique, too. The only drawback is the restaurant and bar prices, they are way off standard hotel prices.
Stayed 1 night in May 2025

10/10 Excellent

Brigitte

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff us helpfull and polite. The rooms are clean and spacious. The garden is a very nice addition.
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine, St. Louis

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and quiet. Transportation to airport was provided and was quick and easy
Stayed 1 night in May 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place to stay the night before our early flight out of Brussels. They have double beds for families, shuttle service to the airport and clean, spacious rooms.
Stayed 1 night in May 2025

8/10 Good

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice garden to sit in. Dining and bar available, food is okay. Checking was very pleasant but a tad slow (I think he was just new). The room was clean and comfortable, took a long time for the shower to get hot; you also have a separate tub if you prefer.
Stayed 1 night in May 2025

10/10 Excellent

stefano

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Wesley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Hotel to Visit Brussels

This is a convenient hotel to use to visit Brussels as there is easy train access to the city centre.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
I was only there a night, but it was very nice. The bed was very comfortable. The host was very nice also.
Stayed 1 night in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

MATT, Sherman Oaks

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is about a 5 minute shuttle ride from the airport. The shuttle bus also picks up from the near by Novotel Hotel. The shuttle is provided free to guests and runs every 30 minutes starting at 4am in the morning. It's an actual bus and not a van. There are racks available for luggage storage. Walking in, it's clean and smells nice. The staff was super efficient and got me checked in within a few minutes of me walking through the door. There is a restaurant on site, but I can't comment as we did not dine there. I had a queen sized bed room and it's enough for 2 people. The room has a fridge and a coffee maker. Though, I didn't try using their coffee maker because I don't know when's the last time it was cleaned out. There's a pretty big safe in the closet. The bathroom has a tub and a shower. Though, the shower itself is a little tight, but manageable. Bed was comfy, but it did get hot during the night and we set the temp all the way down, but that didn't cool the room down enough. Bathroom is big enough and not cramped at all. A couple of caveats is that this place is about 30 minutes away from the city center. You can either walk to the bus stop, take the shuttle back to the airport and take the subway or use Uber. We decided to use Uber as that comes out to about $35 vs, $11 one way using the subway and will probably take at least an hour to get to the city center. The's only 1 restaurant on site and I didn't see anything else in the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had dinner outside on the patio next to the pond. We were serenaded by all kinds of birds, frogs, etc.
Stayed 1 night in Apr 2025