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Serpiano Hotel

Property class: 3

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Photo gallery for Serpiano Hotel

Exterior
Reception
Front of property
Free daily buffet breakfast
Panoramic Double Room, Lake View | Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Via Serpiano, Serpiano, Brusino Arsizio, TI, 6867
  • Place, Monte San Giorgio
    ‪2 min walk‬
  • Place, Lake Lugano
    ‪10 min drive‬
  • Place, Funicolare Monte Brè - Cassarate Station
    ‪32 min drive‬
  • Airport, Lugano (LUG-Agno)
    ‪31 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room | In-room dining

Comfort Single Room

  • Garden view
  • 193 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room, 2 Twin Beds

Comfort Double Room, 2 Twin Beds | Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Comfort Double Room, 2 Twin Beds

  • Garden view
  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Mountain View

Deluxe Double Room, 1 Queen Bed, Mountain View | Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Deluxe Double Room, 1 Queen Bed, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Romantic Double Room, 1 Queen Bed, Mountain View

Romantic Double Room, 1 Queen Bed, Mountain View | Hypo-allergenic bedding, down comforters, in-room safe, free WiFi

Romantic Double Room, 1 Queen Bed, Mountain View

  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Brusino Arsizio

Located within 2 miles (3 km) of Mount San Giorgio, Serpiano Hotel is within 3 miles (5 km) of Lake Lugano. This 84-room, 3-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Monte San Giorgio - 2 min walk - 0.1 miles
  • Lake Lugano - 10 min drive - 0.9 miles
  • Palazzo dei Congressi - 31 min drive - 18.9 miles
  • Parco Ciani - 31 min drive - 18.9 miles
  • Funicolare Monte Brè - Cassarate Station - 32 min drive - 19.6 miles

Getting around

  • Mendrisio Station - 15 min drive
  • Lugano (LUG-Agno) - 53 min drive

Restaurants

  • ‪Albergo Svizzero - ‬19 min drive
  • ‪Ristorante della Posta - ‬30 min drive
  • ‪Ofelè - ‬24 min drive
  • ‪Locanda San Silvestro - ‬9 min drive
  • ‪Caffé Vecchio Teatro - ‬29 min drive

About this property

Serpiano Hotel

At Serpiano Hotel, guests enjoy a full-service spa, an indoor pool, and a gym. A stay here includes free parking. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect free WiFi and LCD TVs with cable channels. Beds sport down comforters and bathrooms offer hair dryers. Other amenities include balconies or patios, safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Centro Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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  • Pool
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  • Spa
  • Pet friendly
8.8 out of 10, Excellent, 1,002 reviews
$215 nightly
The price is $234
May 3 - May 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ristorante Al Serpiano

Things to do

  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,531 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 3 floors
  • Banquet hall
  • Built in 1973
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during January, February, March, November, and December.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 18 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 16 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 16 and up.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Serpiano
Serpiano
Serpiano Brusino Arsizio
Serpiano Hotel
Serpiano Hotel Brusino Arsizio
Serpiano Hotel Hotel
Serpiano Hotel Brusino Arsizio
Serpiano Hotel Hotel Brusino Arsizio

Frequently asked questions

Are free cancellation options available at Serpiano Hotel?

Serpiano Hotel provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Serpiano Hotel?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Serpiano Hotel on Apr 15, 2026 start from $149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Serpiano Hotel?

This hotel is located in Brusino Arsizio, close to Lake Lugano, Swissminiatur, and FoxTown Factory Stores. Mount San Giorgio is also within a driving distance of 1.9 mi.

Will I be able to park at Serpiano Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, an electric car charging station is also available.

Is a spa located at Serpiano Hotel?

Centro Spa is the hotel's spa and services include deep-tissue massages, body scrubs, facials, and mani/pedis.

Does Serpiano Hotel feature a casino on the premises?

No, Serpiano Hotel doesn't have a casino.

Will I find an indoor pool at Serpiano Hotel?

Yes, this hotel has an indoor pool.

Is Serpiano Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Serpiano Hotel?

No, but guests can enjoy a sauna at this hotel.

Does Serpiano Hotel have a restaurant that serves breakfast?

Yes, Serpiano Hotel serves free buffet breakfast at Ristorante Al Serpiano each morning.

Will Serpiano Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Serpiano Hotel for a fee of CHF 18 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Serpiano Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Serpiano Hotel?

The closest major airport to Serpiano Hotel is Lugano (LUG-Agno), which is 20.5 mi away (53 minutes by car). Another top airport is Milan Malpensa Airport (MXP), which is around 22.2 mi away.

Can I book a room with a balcony at Serpiano Hotel?

Yes, every guestroom at Serpiano Hotel comes with a balcony/patio and some offer lake and garden views.

Does Serpiano Hotel host weddings?

There are wedding services available at Serpiano Hotel if that's in your vacation plans.

Serpiano Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 97 out of 249 reviews
Rating 8 - Good. 117 out of 249 reviews
Rating 6 - Okay. 26 out of 249 reviews
Rating 4 - Poor. 7 out of 249 reviews
Rating 2 - Terrible. 2 out of 249 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ahmad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Remco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff and an amazing breakfast buffet. Clean and beautiful wellness area
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr freundlich, sehr ruhig und schön, das einzigste was ein bisschen stört, fernseher mit sehr wenig sendern und alt, dä wäre was zu verbessern
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice location but the hotel is certainly tired and seems that a lot of details are being overlooked. A shame because it really has potentially. With some better cleaning and some investment in the property it will soon be back to what it was.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jun 2020

10/10 Excellent

Tony, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serpiano Hotel is located on the top of a mountain; it has a picturesque view of Lake Lugano from its outdoor restaurant. It also has an indoor swimming pool and Jacuzzi. Breakfast and dinners were excellent.
Stayed 3 nights in Oct 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Stayed 1 night in Jun 2019

8/10 Good

Terezia

Liked: Cleanliness, staff & service, room comfort

Highly enjoyable stay with superior Ticino views

I visited the hotel with my mum. Despite a rainy day and evening, we enjoyed the stay very much. We had a room with a mountain view that was in reality nicer than on the pictures! The hotel facility comes with large outside area that is taken care of to the last detail. We had a superb dinner and drinks. The reception ladies but also waitress in restaurant are kindly, professional and very helpful. This all made our trip unforgettable.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort

Nice respite from the City

You need to rent a car to get around. There are no kettles in the room but there is a small fridge. Foxtown is just nearby and so that was the life saver. The views were spectacular. But do be careful driving up as it is narrow and winding.... meant for only one car even thought it is a 2 way road. It is a 3-star hotel so dont expect much.... but for what they did offer, you cant find fault with it. We will stay at this place the next time we head to FoxTown.
Stayed 2 nights in Sep 2018

6/10 Okay

Nav

Great view & staff but let down by basic flaws

Lovely view and very friendly staff. Nice indoor pool. Let down by lack of air con in the rooms, very average breakfast (although dinner is better ). The road to the hotel is also very narrow with sharp turns and so it’s advised not to arrive there at night by car. Check out is a little too early (11am) and the restaurant stops serving hot food after 9pm which is again too early .
Stayed 1 night in Aug 2018

8/10 Good

Todd

Liked: Cleanliness, staff & service
Views from the restaurant were amazing, breakfast was excellent, local restaurant is pricey but worth the money. Pool and pool area were lovely Hotel rooms are old, need updating and were extremely warm in the hot weather with no air conditioning
Stayed 2 nights in Jul 2018

8/10 Good

Calin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing view

Great spa and restaurant, clean room with amazing view.
Stayed 1 night in Aug 2018

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good hotel just needs updating

The hotel is easy to find, it’s up a long twisty narrow road but if you follow the signs or use sat nav you shouldn’t have any problems. The car park is ample size so I shouldn’t imagine you would ever struggle to park. Check in was straight forward enough and the staff were friendly and welcoming. The Geneva decor of the hotel could do with a update, it’s clean just looks a little dated. The room is fine and good sized and we had a nice view from our balcony. The best feature of the hotel for us was the pool and jacuzzi. The jacuzzi was amazing and so relaxing. The restaurant was good and reasonably priced given the isolated location. I would recommend this hotel for a relaxing getaway.

10/10 Excellent

Zlatko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Seth

Liked: Cleanliness, staff & service

Awesome View

Well the view was Amazing. The slider to the balcony didn't work very well but the views were truly exceptional. Loved the experience.
Stayed 1 night in Sep 2017

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip #2

This is the second time in two years that I have stayed here. The location is great, the amenities are great, the staff are helpful. This is a great place for a getaway
Stayed 2 nights in Jun 2017

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Fantastic stay
Stayed 1 night in Jun 2017

6/10 Okay

Rostislav, USA

Liked: Cleanliness
Overall we had good time but very far from any attractions. Magnificent views! Very quiet place

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must see!!

Wonderful hotel, stunning views, excellent pool Great trails all around .

10/10 Excellent

pappaleadfoot , cave creek az

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A thrilling experience

It is worth programming a stay at this hotel if for no other reason than just the view! It sits on the tippy top of the mountain and overlooks the towns below. Driving up to the hotel is an exciting experience on an extremely narrow road. If you meet another vehicle one of you will need to back up for the other to pass. Insure you follow the directions to get there provided by the hotel. GPS is almost essential. You are so glad you got there you wouldn't think of eating anyplace other than the hotel. I do not know if there is another place. The dining room is a bit pricey for dinner, but not by over a few dollars. Great breakfast. Rooms are fine . Bathroom small. Hotel supprisingly large! Staff great. Has spa facilities. If the drive doesn't scare you then book this hotel. FYI we were driving a large station wagon are are senior seniors.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Maja, Ljubljana

Disliked: Room comfort

very distanced hotel

very distanced hotel

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