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Grand Hotel Normandy by CW Hotel Collection

4.0 star property
Hotel with an indoor pool, near Bruges Christmas Market

Choose dates to view prices

Photo gallery for Grand Hotel Normandy by CW Hotel Collection

Relax by the rectangular pool surrounded by lounge chairs and lush greenery.
Relax in this cozy loft-style bedroom with a large bed, sofa, and floral wallpaper.
Enjoy a peaceful outdoor space with a lawn, table, and planters.
Stairs lead to a cozy space with a plush armchair, decorative table, and patterned carpet.
Enjoy a delicious breakfast or snack at this inviting dining area, featuring a central island with a variety of treats.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Hoefijzerlaan 37, Bruges, B-8000
  • Bruges Christmas Market
    ‪9 min walk‬
  • Bruges Market Square
    ‪9 min walk‬
  • Bruges Belfry
    ‪10 min walk‬
  • Ostende (OST-Ostend-Bruges Intl.)
    ‪27 min drive‬

Room options

View all photos for Romantic Double Room, 1 Queen Bed

Relax in this cozy loft-style bedroom with a large bed, bedside tables, and a comfortable sofa.

Romantic Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Cozy retreat with a large bed, bedside table, and comfortable chair, set against a floral wallpaper backdrop.

Economy Room

7.4 out of 10
Good
(13 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed

Relax in this inviting space with a large bed, desk, and comfortable seating area.

Classic Double Room, 1 Queen Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Relax in a spacious room with a large bed, floral wallpaper, and a flat-screen TV.

Basic Room

8.8 out of 10
Excellent
(16 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Cozy retreat with two beds, a dining table, and a chandelier.

Family Quadruple Room

9.4 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 Queen Bed

Relax in comfort with a large bed, tufted headboard, and a desk for work or leisure.

Deluxe Double Room, 1 Queen Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Relax in a spacious room with a large bed, two bedside tables, and a work area featuring a desk and chair.

Family Triple Room

9.6 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Bruges

Grand Hotel Normandy by CW Hotel Collection places you in Historical Center Bruges, within a leisurely stroll of popular sights such as Bruges Christmas Market and Bruges Market Square. This 64-room, 4-star hotel welcomes guests with a bar/lounge, an indoor pool, and free in-room WiFi.

What's nearby

  • 't Zand Square - 5 min walk - 0.3 miles
  • Bruges Christmas Market - 9 min walk - 0.5 miles
  • Bruges Market Square - 9 min walk - 0.5 miles
  • Bruges Belfry - 10 min walk - 0.6 miles
  • Basilica of the Holy Blood - 12 min walk - 0.6 miles

Getting around

  • Bruges Station - 16 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 36 min drive

Restaurants

  • ‪Leffe 't Zand - ‬4 min walk
  • ‪'t Santpoortje - ‬4 min walk
  • ‪Villa Gerard - ‬4 min walk
  • ‪Bras Café - ‬4 min walk
  • ‪Bar'Ziel - ‬3 min walk

About this property

Grand Hotel Normandy by CW Hotel Collection

Hotel with an indoor pool, near Bruges Christmas Market
Guests staying at Grand Hotel Normandy by CW Hotel Collection enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for EUR 25 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a garden, a fireplace in the lobby, and a vending machine.
Guests can expect free WiFi and 43-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include minibars, espresso makers, and safes. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Dutch, English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 25 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Fireplace in lobby
  • Renovated entire property - May 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10.00 for children
  • Uncovered self parking fee: EUR 25 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Bruges Floris Hotel
Floris Bruges
Floris Bruges Hotel
Floris Hotel Bruges
Hotel Floris Bruges
Floris Karos Bruges
Hotel Floris Karos
Karos Hotel
Floris Karos Bruges
Grand Hotel Normandy
Normandy By Cw Collection
Grand Hotel Normandy by CW Hotel Collection Hotel
Grand Hotel Normandy by CW Hotel Collection Bruges
Grand Hotel Normandy by CW Hotel Collection Hotel Bruges

Frequently asked questions

Is free cancellation available at Grand Hotel Normandy by CW Hotel Collection?

Grand Hotel Normandy by CW Hotel Collection offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Grand Hotel Normandy by CW Hotel Collection?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Normandy by CW Hotel Collection on Aug 24, 2025 start from $128.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Grand Hotel Normandy by CW Hotel Collection?

This hotel is situated in Historical Center Bruges within a short 11-minute walk of Bruges Christmas Market and also 11 minutes on foot from Bruges Market Square. You'll also find 't Zand Square and Church of Our Lady less than a mile away.

Will I be able to park at Grand Hotel Normandy by CW Hotel Collection?

Yes, uncovered parking is offered for EUR 25 per night with in/out privileges.

Does Grand Hotel Normandy by CW Hotel Collection include a casino?

No, Grand Hotel Normandy by CW Hotel Collection doesn't have a casino.

Will I find an indoor pool at Grand Hotel Normandy by CW Hotel Collection?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What amenities will couples enjoy at Grand Hotel Normandy by CW Hotel Collection?

Amenities that appeal to couples at this hotel include a minibar, bathrobes, and slippers.

Are there hot tubs at Grand Hotel Normandy by CW Hotel Collection?

No, there isn't a spa tub at this hotel.

Does Grand Hotel Normandy by CW Hotel Collection feature a restaurant that includes a breakfast menu?

Grand Hotel Normandy by CW Hotel Collection offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Grand Hotel Normandy by CW Hotel Collection allow pets to stay for free?

No, pets aren't allowed at Grand Hotel Normandy by CW Hotel Collection.

Does Grand Hotel Normandy by CW Hotel Collection have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Grand Hotel Normandy by CW Hotel Collection?

The closest major airport to Grand Hotel Normandy by CW Hotel Collection is Ostende (OST-Ostend-Bruges Intl.), which is 20.9 mi away (36 minutes by car).

Can I book a room with a balcony at Grand Hotel Normandy by CW Hotel Collection?

No, there aren't any guestrooms with balconies at Grand Hotel Normandy by CW Hotel Collection.

Grand Hotel Normandy by CW Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 400 out of 607 reviews
Rating 8 - Good. 151 out of 607 reviews
Rating 6 - Okay. 32 out of 607 reviews
Rating 4 - Poor. 15 out of 607 reviews
Rating 2 - Terrible. 9 out of 607 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Turker

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. When paying with a credit card, make sure you select “euro” or else you get charged 4% commission. Hotel will not tell you that.
Stayed 2 nights in May 2025

10/10 Excellent

Janet

Stayed 3 nights in Apr 2025

10/10 Excellent

COLLEEN, WAQUOIT

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the hotel - lovely breakfast buffet. Hotel bar was very nice. Rooms were lovely and the beds very comfortable. Easy walking distance to center of Bruges.
Stayed 1 night in Mar 2025

8/10 Good

Andy

Stayed 1 night in Apr 2025

10/10 Excellent

Steven John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived quite late in the evening, but the staff couldn’t have been more polite and understanding. Excellent food and a perfect location to travel around Bruges.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge comfortable room. Loved the roof terrace. Not a great deal of food selection for dairy free, was quite difficult at breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Julia Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great breakfast and a short walk (10 mins) to the centre of Bruges. Lots of nice bars and restaurants close by.
Stayed 3 nights in Mar 2025

8/10 Good

Gonzalo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom have no door, which for a couple's room can be an issue.
Stayed 4 nights in Mar 2025

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent staff. Beautiful breakfast.
Stayed 4 nights in Mar 2025

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique building layout, nice area around the pool
Stayed 1 night in Mar 2025

10/10 Excellent

Rhiannon

Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice hotel… room could do with some mire storage for clothes. However the staff were excellent and the breakfast was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Noel

Traveled with group
Stayed 2 nights in Feb 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and facilities can't be faulted. It was excellent and made my stay enjoyable. Besides the excellent service, it is affordable and well situated, being 10 minutes or so walk from most of the important sights and restaurants. The rail station is also a 15-20min walk away, while a bus stop/interchange is 5 minutes walk away. One downside noted was the strong smell of old sewerage pipes in a section of the corridor immediately after the reception desk. I appreciate that this often can be a problem in old buildings, but until this is fixed, I would recommend the hotel place some candles in the area, which should burn-off/mask the smell. Would I recommend the hotel, yes!
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and clean. Staff were very friendly and helpful. Family room was perfect enough space for everyone. Pool was decent and food for breakfast was very good. Just outside Bruges centre but only 10 minute walk.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rhidian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Leon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay. Would absolutely return someday. Staff was very friendly and helpful, swimming pool and breakfast were amazing!
Stayed 2 nights in Dec 2024

10/10 Excellent

Hayley

Stayed 2 nights in Dec 2024

10/10 Excellent

Marlon

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Very good highly recommended
Stayed 2 nights in Jan 2025

10/10 Excellent

Harmeet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, comfortable room - bathroom was very tiny though. Esa at check-in was extremely helpful, polite and friendly. So were all the other staff. Very good breakfast (loved the white cloth and matching cutlery). Location is very good - right next to the main square and yet away from all the rush. Overall, very good but also a bit pricey.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cant wait to go back

Amazing stay and we loved it here. Beds are comfy but may bring our own pillows next time. Staff are all very welcoming and polite. We shall return..
Stayed 2 nights in Dec 2024

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