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Best Western Gregory Terrace Brisbane

3.5 star property

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Photo gallery for Best Western Gregory Terrace Brisbane

Indoor pool, outdoor pool
1 bedroom, in-room safe, desk, iron/ironing board
Balcony
Breakfast, lunch and dinner served
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
397 Gregory Terrace Spring Hill, Spring Hill, QLD, 4000
  • Place, Brisbane Showgrounds
    ‪7 min walk‬
  • Place, Tivoli
    ‪9 min walk‬
  • Place, Roma Street Parkland
    ‪14 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪15 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Balcony, City View

Superior Room, 1 Queen Bed, Balcony, City View | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 1 Queen Bed, Balcony, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, City View

Balcony

Executive Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Balcony

Balcony

Family Room, Multiple Beds, Non Smoking, Balcony

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room, Multiple Beds, Balcony, City View

Balcony

Superior Room, Multiple Beds, Balcony, City View

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, Multiple Beds, Non Smoking, Balcony

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Studio, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Brisbane

Located in Spring Hill, Best Western Gregory Terrace Brisbane is within a 10-minute walk of popular sights such as Brisbane Showgrounds and Tivoli. This 38-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, an indoor pool, and free self parking.

What's nearby

  • Brisbane Showgrounds - 7 min walk - 0.4 miles
  • Tivoli - 9 min walk - 0.5 miles
  • Howard Smith Wharves - 14 min walk - 0.8 miles
  • Roma Street Parkland - 14 min walk - 0.8 miles
  • Queen Street Mall - 3 min drive - 1.2 miles

Getting around

  • Brisbane Airport (BNE) - 19 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪BrewDog Fortitude Valley - ‬12 min walk
  • ‪Soapbox Beer - ‬12 min walk
  • ‪Happy Stack Cookies - ‬6 min walk
  • ‪Victoria Park Bistro - ‬12 min walk

About this property

Best Western Gregory Terrace Brisbane

At Best Western Gregory Terrace Brisbane, guests enjoy an indoor pool, an outdoor pool, and WiFi in public areas. A stay here includes free parking. A multilingual staff is on hand to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include coffee/tea in a common area, a meeting room, and express check-out.
Guests can expect to find 60-cm LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Furnished balconies or patios, iPod docks, and refrigerators are also available.
An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 9:00 AM for a fee: AUD 10 for adults and AUD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting
  • Crib (surcharge)
  • High chair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 60-cm LCD TV with digital channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 25.0 per night
  • Cribs/infant beds are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately AUD 10 for adults and AUD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Best Gregory Terrace Brisbane
Best Western Gregory Terrace Brisbane Hotel
Best Western Gregory Terrace Brisbane Spring Hill
Best Western Gregory Terrace Brisbane Hotel Spring Hill

Frequently asked questions

What's there to do around Best Western Gregory Terrace Brisbane?

This hotel is situated in Spring Hill within a short 5-minute walk of Brisbane Showgrounds and also 14 minutes on foot from Roma Street Parkland. You'll also find Queen Street Mall and Suncorp Stadium within a short drive.

Will I be able to park at Best Western Gregory Terrace Brisbane?

Yes, self parking is offered for free at the hotel.

Does Best Western Gregory Terrace Brisbane include a casino?

No, Best Western Gregory Terrace Brisbane doesn't have a casino.

Will I find an indoor pool at Best Western Gregory Terrace Brisbane?

Yes, this hotel has an indoor pool along with an outdoor pool.

What will couples enjoy most about a stay at Best Western Gregory Terrace Brisbane?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Best Western Gregory Terrace Brisbane?

No, there isn't a spa tub at this hotel.

Does Best Western Gregory Terrace Brisbane have a restaurant that serves breakfast?

Yes, Best Western Gregory Terrace Brisbane serves to-go breakfast each morning for a surcharge from its restaurant.

Will Best Western Gregory Terrace Brisbane allow pets to stay for free?

No, pets aren't allowed at Best Western Gregory Terrace Brisbane though service animals are welcome.

Are there connecting rooms at Best Western Gregory Terrace Brisbane?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Best Western Gregory Terrace Brisbane?

The closest major airport to Best Western Gregory Terrace Brisbane is Brisbane Airport (BNE), which is 11.2 mi away (19 minutes by car).

Can I book a room with a balcony at Best Western Gregory Terrace Brisbane?

Yes, every guestroom at Best Western Gregory Terrace Brisbane comes with a furnished balcony/patio and some offer city and courtyard views.

Best Western Gregory Terrace Brisbane Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 273 out of 811 reviews
Rating 8 - Good. 338 out of 811 reviews
Rating 6 - Okay. 136 out of 811 reviews
Rating 4 - Poor. 44 out of 811 reviews
Rating 2 - Terrible. 20 out of 811 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Roberto

Disliked: Property conditions & facilities
Property looks neglected... Definitely not a 4 star hotel
Stayed 1 night in Sep 2021
Verified

8/10 Good

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel

This was my 2nd stay at the hotel. I was given a much better room this round with a fantastic view of the city- especially at night. Reception staff were very helpful and friendly and the ladies that cleaned the room did a good job. I choose this hotel because of it's proximity to where I needed to be. My only issue were the carpets- which needed a good steam clean or replacing. But overall i enjoyed my stay and it's a decent little hotel.
Stayed 6 nights in Aug 2021
Verified

2/10 Terrible

Mohammed Irfan

Disliked: Staff & service, amenities, property conditions & facilities
This place is not safe at all, Someone at mid night entered into my room and stolen my personal items including the cards, and property manager find him on CCTV footage but i I haven’t got any help from him, at the end i suffered a lot, it’s all about the security system, which is not safe.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hwy and hospital
Stayed 1 night in Aug 2021
Verified

8/10 Good

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable Hotel

Not the best but for me it was fine. It was easy to find and on a main road. Room was large and reasonably clean but the carpets we're bit grubby. Staff were friendly and helpful. Location was ok as I needed something close to the hospital but really no shops or food places around, although to China Town it was just a 20min walk. If you Google- there are places to eat within walking distance. It clearly isn't 4 star but it served my purpose. Overall it was ok for a short stay and it wasn't pricey - I give it 6.8/10
Stayed 5 nights in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was tidy
Stayed 4 nights in Jul 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean & tidy. Open & airy surroundings.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean rooms and no noise from road or other rooms. Some of the fixtures and furniture were a little tired but it was very clean and comfortable and the staff were friendly and helpful
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The bath/shower was filthy. Bath was black with scum and mould. Rooms were clean, sheets fresh but carpet was stained. Sorry, won’t be going back again.
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The room was a nice size and comfy beds with good force on the shower. But.. one yellowing on the pillowcase, yellow stains on a towel, curtain hooks missing so curtains sagging hanging down, bath discoloured and cracks and dirty, hair ball in the corner, all needs rennovating and painting and repairing. Very disappointing.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service
I am absolutely appalled at the service at the Best Western Gregory Terrace. I arrived and my booking had been cancelled. I had no where else to stay and they could not accommodate me as they were fully booked. The manager was rude and I will never be going back there again.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Polite and helpful. Convenient location with free parking. Beautiful view and lovely room, the most comfortable bed I have ever slept in!!! Very clean. Price so reasonable, I couldn’t believe it as I would have paid double for a place of that standard. I never leave reviews but I was so impressed. Will definitely stay there again.
Stayed 3 nights in Jun 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, comfy bed
Stayed 1 night in Jun 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled and I started coughing as soon as I walked in to my room
Stayed 1 night in Jun 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Pretty embarrassing setup.. staff are quite rude
Stayed 1 night in May 2021
Verified

8/10 Good

desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location.

gr8 stay..comfortable rooms.quiet location..20 min walk to city centre...
Stayed 1 night in May 2021
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Fine for a short stay

It is very basic. If all you need is a bed then it’s fine. If you are looking for more then most likely you will be disappointed
Stayed 4 nights in May 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Liked. Right in the city . Close to buses , not far from trains. Not liked. Microwave not included in the fee. No kitchenette. A bit on the old side.
Stayed 8 nights in Apr 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, conveniently located, free parking and great value for money.
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to city. Good value.
Stayed 1 night in May 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs Up for Best Western

Best Western is visually appealing, clean and well-situated, with lovely city views. The staff at reception are friendly, polite and helpful. Our stay was peaceful and trouble-free. The room we had was well-appointed, clean and comfortable. We feel we received excellent value for the low price of our overnight experience.
Stayed 1 night in May 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk to & from Suncorp Stadium
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great city view from my room which was spacious.
Stayed 2 nights in Apr 2021
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros: -clean & tidy room and quite spacious -onsite free parking -very basic accommodation Cons: -pictures of property certainly did not reflect actual experience -pool was not clean on arrival nor during stay -very dated property -door keys /locks need to be updated / changed - hard to open doors at times -would not stay here again - pehaps suited for backbackers
Stayed 3 nights in Mar 2021
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities
I’ve stayed here a few times. I’ll stay again when I need too as well. Rooms are comfortable and staff are friendly. Unfortunately the water pressure is terrible but the hot water is a lovely temperature which made up for the terrible pressure. The rooms could do with a bit more attention to detail when being cleaned. Walls are not the cleanest, but it’s something that can be addressed easily. The carpets need a good deep clean/shampoo or maybe even new carpet would be better as they are worn out and let’s the room down. You get what you pay for, but the above mentioned ... don’t let that put you off of booking here. I’ll definitely be back. Apart from those few things, it’s comfortable, convenient, staff are friendly, and it’s affordable.
Stayed 7 nights in Mar 2021

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