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Crowne Plaza Birmingham City Centre by IHG

4.0 star property

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Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Bar (on property)
Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Place, Symphony Hall
    ‪3 min walk‬
  • Place, Broad Street
    ‪3 min walk‬
  • Place, International Convention Centre
    ‪5 min walk‬
  • Airport, Birmingham (BHX)
    ‪28 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(98 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

Premium Room, 1 King Bed, Club Lounge Access (Club Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(76 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(12 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Upgraded, High Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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Standard Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Holiday Inn Birmingham City Centre by IHG

Birmingham City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
8.2 out of 10, Very Good, 1,000 reviews
$73 nightly
The price is $87
Jun 28 - Jun 29
Total with taxes and fees
Holiday Inn Birmingham City Centre by IHG

About the neighborhood

Birmingham

Located in Birmingham City Centre, Crowne Plaza Birmingham City Centre by IHG is within a 5-minute walk of Broad Street and within 15 minutes of other popular attractions like Utilita Arena Birmingham. This 312-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • The Mailbox - 2 min walk - 0.1 miles
  • Symphony Hall - 3 min walk - 0.2 miles
  • Broad Street - 3 min walk - 0.2 miles
  • International Convention Centre - 5 min walk - 0.3 miles
  • Utilita Arena Birmingham - 9 min walk - 0.5 miles

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Albert’s Schloss - ‬5 min walk
  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪Tamatanga - ‬4 min walk
  • ‪Everyman Mailbox Cinema - ‬7 min walk
  • ‪The Botanist - ‬6 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

At Crowne Plaza Birmingham City Centre by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 24.00 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
43-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Exterior
Holiday Inn Express Birmingham - City Centre by IHG
Birmingham City Centre
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 2,108 reviews
$57 nightly
The price is $68
Jun 7 - Jun 8
Total with taxes and fees
Holiday Inn Express Birmingham - City Centre by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 24 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1974
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 24.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza

Crowne Plaza Birmingham City Centre

Crowne Plaza Hotel Birmingham City Centre

Birmingham Crowne Plaza

Crowne Plaza Birmingham City Centre Hotel Birmingham

Crowne Plaza Birmingham City Centre Hotel

The Crowne Plaza Birmingham City Centre

The Crowne Plaza Birmingham C

Crowne Plaza Birmingham City Centre

Crowne Plaza Birmingham City Centre by IHG Hotel

Crowne Plaza Birmingham City Centre an IHG Hotel

Crowne Plaza Birmingham City Centre by IHG Birmingham

Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

Is free cancellation available at Crowne Plaza Birmingham City Centre by IHG?

Crowne Plaza Birmingham City Centre by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Birmingham City Centre by IHG?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre by IHG on Jun 28, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Crowne Plaza Birmingham City Centre by IHG?

This hotel is situated in Birmingham City Centre within a 10-minute walk of Broad Street and Utilita Arena Birmingham. You'll also find Bullring & Grand Central and Villa Park within a short drive.

Is parking available on site at Crowne Plaza Birmingham City Centre by IHG?

Yes, secured parking is offered for GBP 24 per day.

Does Crowne Plaza Birmingham City Centre by IHG include a casino?

No, Crowne Plaza Birmingham City Centre by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Birmingham City Centre by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza Birmingham City Centre by IHG a good place to stay for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, a pillow menu, and free wired internet.

Does Crowne Plaza Birmingham City Centre by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Birmingham City Centre by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Birmingham City Centre by IHG serves buffet breakfast for a surcharge each morning at b1.

Will Crowne Plaza Birmingham City Centre by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Birmingham City Centre by IHG though service animals are welcome.

Does Crowne Plaza Birmingham City Centre by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Birmingham City Centre by IHG?

The closest major airport to Crowne Plaza Birmingham City Centre by IHG is Birmingham Airport (BHX), which is 17.4 mi away (35 minutes by car). Another top airport is Coventry (CVT), which is around 19.1 mi away.

Are there rooms with balconies that I can book at Crowne Plaza Birmingham City Centre by IHG?

No, there aren't any guestrooms at Crowne Plaza Birmingham City Centre by IHG that offer a balcony.

Does Crowne Plaza Birmingham City Centre by IHG have a wedding venue?

There are wedding services available at Crowne Plaza Birmingham City Centre by IHG if that's in your vacation plans.

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 857 out of 1254 reviews
Rating 8 - Good. 258 out of 1254 reviews
Rating 6 - Okay. 77 out of 1254 reviews
Rating 4 - Poor. 36 out of 1254 reviews
Rating 2 - Terrible. 26 out of 1254 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities
Great staff, warm welcome. Breakfast was great and I had dinner at the hotel bar which was great.
Stayed 2 nights in Feb 2026

4/10 Poor

Rachel

Liked: Cleanliness
We have stayed at this hotel before and really enjoyed out stay. However this time the noise level at the hotel was unacceptable. From the constant street noise, slamming doors constantly throughout the early hours of the morning and people stood talking extremely loudly outside the lift (which was directly opposite our room) all between 1am- 4am.
Stayed 1 night in Feb 2026

10/10 Excellent

Maxwell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaners amazing work Breakfast was fit for a king
Stayed 2 nights in Feb 2026

10/10 Excellent

Geraldine

Staff very friendly and the room was good too
Stayed 1 night in Feb 2026

8/10 Good

MATTHEW

Traveled with family
Liked: Cleanliness, staff & service
Room was clean, staff were friendly and location was good
Stayed 1 night in Feb 2026

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Lovely large clean room, excellent staff. Amazing breakfast.6
Stayed 2 nights in Feb 2026

10/10 Excellent

Sarah

Stayed 1 night in Feb 2026

10/10 Excellent

peter

Stayed 1 night in Feb 2026

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
Nice hotel. Some parts of the room were dated. There was a strange sewage smell from the bathroom as soon as we entered the room and it stayed with us during our stay. Other than that, the hotel and room were nice.
Stayed 1 night in Feb 2026

10/10 Excellent

Diamond

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were cleaned daily and the staff was super helpful
Stayed 4 nights in Oct 2025

10/10 Excellent

Peter

Stayed 2 nights in Feb 2026

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 2 nights in Feb 2026

6/10 Okay

Alice

Business traveler
Liked: Cleanliness, staff & service
Staff were really nice, but I found it very expensive especially as there was no breakfast included. The issue I had with booking online was that I couldn't have breakfast for 1 person.
Stayed 1 night in Feb 2026

4/10 Poor

Marcel Yugo, London

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunately, our stay was not very comfortable. The window did not close properly, letting in cold air, and the room temperature dropped to 15°C on the first night. The heater was extremely noisy, but we couldn’t turn it off because the room became cold very quickly. The shower also had no door, which caused water to splash everywhere. During busy times, the lift was very crowded and there were no stairs available to access the rooms.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean room, spacious and lovely breakfast
Stayed 1 night in Feb 2026

8/10 Good

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities
A pity that the club lounge was closed but they had a provision in the bar on the ground floor which was well stocked.
Stayed 1 night in Feb 2026

8/10 Good

christopher

Liked: Cleanliness, staff & service
Member of staff at book in very good.
Stayed 1 night in Feb 2026

8/10 Good

Beverley

Liked: Cleanliness, staff & service, amenities
Room was cleaned. Bathroom floor in the corners could have been cleaned better. Staff, Catering were good and amenities.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gourab

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and good room. Very good breakfast spread
Stayed 1 night in Feb 2026

10/10 Excellent

anders

Liked: Cleanliness, staff & service, amenities
Excellent location. Very clean and smart room and bathroom. Worth paying for high room as better quality. Really enjoyed our stay
Stayed 2 nights in Feb 2026

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in a convenient location to the train station although uphill but not that bad. Five minute walk. Close to restaurants and canals with shops and restaurants. Room was clean and bed was comfortable. Bathroom was big with bathtub and shower separate but shower was very small although water pressure was excellent. Get rid of the tub and make that a shower. No place to put toiletries in the shower which was tuff since shower is very tight. Nice breakfast and very very friendly staff. I would stay again.
Stayed 3 nights in Feb 2026

10/10 Excellent

Erin

Stayed 1 night in Jan 2026

10/10 Excellent

Simon

Stayed 1 night in Feb 2026

8/10 Good

Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities
Breakfast was good value
Stayed 1 night in Jan 2026

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
The room was clean and functional regretfully. The air-conditioning was very noisy and clunky, but this was reported at the beginning of the stay.
Stayed 1 night in Jan 2026

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