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The Sanchaya

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Photo gallery for The Sanchaya

A poolside area with lounge chairs and palm trees.
A dining area with a long wooden table set for a meal, surrounded by chairs.
A beach tent with a bed, a tray with a bottle, glasses, and a book.
2 restaurants; breakfast, lunch, and dinner served
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

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Jalan Gurindam Duabelas, Plot 5, Lagoi Bay, Bintan, Bintan Island, 29155

Room options

View all photos for Villa (Lawan Thai)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Villa (Lawan Thai)

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 732 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Sanchaya)

Suite (Sanchaya) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite (Sanchaya)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1270 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | View from room

Villa, 2 Bedrooms

  • Partial ocean view
  • 1915 sq ft
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Family Villa (Leelawadee with private pool)

Family Villa (Leelawadee with private pool) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Family Villa (Leelawadee with private pool)

  • Lagoon view
  • 5382 sq ft
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

View all photos for Villa, 4 Bedrooms

Villa, 4 Bedrooms | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Villa, 4 Bedrooms

  • Garden view
  • 15350 sq ft
  • Sleeps 10
  • 4 King Beds
  • Free WiFi

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Verandah)

Junior Suite (Verandah) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite (Verandah)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Bintan

Lagoi Bay Lake is within 2 miles (3 km) of The Sanchaya while other popular attractions such as Lagoi Bay Beach are within 3 miles (5 km). This 30-room, 5-star resort has a private beach, a full-service spa, and 2 restaurants.
View more Resorts in BintanOpens in a new window

Getting around

  • Tanjung Pinang (TNJ) - 63 min drive

Restaurants

  • Rempah Kitchen
  • El Lagoi Beach Club
  • Warung Pak Lagoi
  • Warung Yeah!
  • The Waterfall

About this property

The Sanchaya

Guests of The Sanchaya have access to a private beach, a full-service spa, and an outdoor pool. Free valet and self parking are available, and there's also a free ferry terminal shuttle. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this beach resort include a 24-hour gym, free WiFi in public areas, and conference space.
32-inch LCD TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Balconies, iPads, and minibars are also standard. Housekeeping is available on request.
A private beach and complimentary bicycles are featured at the resort. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ferry terminal shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Decanter Wine Cellar
  • Tasanee Grill
  • The Bar
  • The Dining Room

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Archery
  • Beach volleyball
  • Beach yoga
  • Books
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Library
  • Outdoor pool
  • Pro golf lessons
  • Wine tasting room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Banquet hall
  • Built in 2015
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPad
  • Netflix

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 1 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers shuttle service to and from Bintan Ferry Terminal only. Contact the property at least 3 days in advance of arrival to make arrangements.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 1633500.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1633500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 1 days prior to check-in.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 AM.
  • Reservations need to be made in advance for golf tee times. Contact the resort at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Sanchaya Hotel Lagoi
Sanchaya Lagoi
The Sanchaya Bintan Island/Lagoi
Sanchaya Hotel Bintan
Sanchaya Hotel
Sanchaya Bintan
Sanchaya
Sanchaya Resort Bintan
Sanchaya Resort
The Sanchaya Resort
The Sanchaya Bintan
The Sanchaya Resort Bintan

Frequently asked questions

Are free cancellation options available at The Sanchaya?

The Sanchaya offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Sanchaya?

As of Jun 30, 2026, prices found for a 1-night stay for 2 adults at The Sanchaya on Jul 2, 2026 start from $632, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Sanchaya?

This resort is located in Bintan, close to Lagoi Bay Beach, Plaza Lagoi, and Ria Bintan Golf Club. You'll also find Lagoi Bay Lake and Pulau Marawang within a short drive.

Is parking available on site at The Sanchaya?

Yes, valet and self parking are offered for free at the resort.

Is a spa located at The Sanchaya?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, couples treatments, and reflexology.

Are there luxury amenities available at The Sanchaya?

Yes, guests can indulge in luxuries such as an outdoor pool, a private beach, and an ocean-view restaurant at this resort.

Does The Sanchaya include a casino on the premises?

No, The Sanchaya doesn't have a casino.

Is there an indoor pool at The Sanchaya?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 AM.

What do couples enjoy most about The Sanchaya?

There are many amenities for couples at this resort, including champagne service and in-room massages in each guestroom, and some feature ocean view.

Does The Sanchaya have a hot tub?

No, there isn't a spa tub at this resort.

Does The Sanchaya have a restaurant with a breakfast menu?

Yes, The Sanchaya has 2 restaurants, and serves free cooked-to-order breakfasts each morning.

Does The Sanchaya allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Sanchaya.

Does The Sanchaya have connecting rooms available?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to The Sanchaya?

The closest major airport to The Sanchaya is Batam Batu Besar (BTH-Hang Nadim), which is about 19 mi away. Another top airport is Tanjung Pinang (TNJ), which is around 21.4 mi away.

Are there rooms with balconies that I can book at The Sanchaya?

Yes, every guestroom at The Sanchaya comes with a balcony and some offer ocean and garden views.

Does The Sanchaya offer wedding services?

Take advantage of the wedding venue at The Sanchaya if you plan to say "I do" during your trip.

The Sanchaya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 127 out of 143 reviews
Rating 8 - Good. 12 out of 143 reviews
Rating 6 - Okay. 4 out of 143 reviews
Rating 4 - Poor. 0 out of 143 reviews
Rating 2 - Terrible. 0 out of 143 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service level
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

MScott

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff and facilities. Gorgeous villas. We felt like film stars 😁
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sharad

Great resort.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

HISAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was one of amazing stays to relax, enjoy and re-charge, esp all the great hospitalities from GM, managers, chefs to all the staffs as well as all the great landscape and facilities. We want to stay again!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

W Brunson

Liked: Cleanliness, staff & service, amenities
Some of the most phenomenal, attentive and nice staff at a resort this size. The food was exceptional with a wide variety of menu items that isn't only South Asian. I can't rave enough about Sanchaya, it's a fantastic retreat and only an hour ferry ride from Singapore.
Breakfast view of Pool
Welcome
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Izaac

Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality with nice personalized touch
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staf
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, amenities
Wow what an amazing place - The rooms wonderful, the beach and pool paradise - But the food was beyond great Michelin quality with every bite all of us were delerious. Best of all the people working there so nice and professional -were coming back!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Cheuk Ki

Liked: Cleanliness, staff & service, amenities
Welcoming and professional service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel located in a beautiful spot on a tranquil beach. The staff were amazing and the food excellent. Exceptional facilities with a sensational pool, paddle courts and paddle boards.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large and comfortable. The staff is exceptional.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Shih Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay for husband’s birthday.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise Found

This resort is paradise on earth. The location, staff, service, cuisine, activities and more! My only regret was not having more time here!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a wonderful setting. The staff absolutely make the place though, nothing is too much trouble and they are very welcoming and friendly.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Understated elegance, with amazing service. Truly a special place. Easy transit from Singapore
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Junichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet&relaxing. Very friendly staff. Good food & bar. Can recommend if you are looking for relaxing place, rather than party place.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Sohini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxury hotel getaway so close to Singapore. Excellent, warm service, very private and idyllic atmosphere and yet kid friendly. Greg and team never disappoint! Love the spa as well!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A exclusive holiday resort. Despite running on full capacity, the resort didn’t feel overcrowded. There is lots of activities and space for everyone. Excellent private beach.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sanchaya is a beautiful hotel. Standards of service are very high and all the staff are lovely. Highly recommended.
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Superb

The Sanchaya exceeded all our expectations. It was absolutely spectacular from its location to its beautiful buildings and grounds. The staff went above and beyond to make our stay memorable and the food was beyond superb. We stayed at the Raffles Hotel in Singapore before coming here and I would say that The Sanchay far surpassed Raffles, which is knowns as one of the top hotels in the world. I can't recommend this hotel enough.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe the friendliest staff I've ever encountered at a resort. Everyone was happy to chat with us.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a quiet and exclusive hotel, this is the place. It will be very relaxing as you will only see a few guests all the time. There’s a lot of staff constant looking after you and asking if you need anything- if you need them, they will not be overwhelming.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Koon Meng

Liked: Staff & service, amenities, property conditions & facilities
The staff are friendly.😀
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Zong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you all at The Sanchaya!

Impeccable personalised service from Greg and his entire team. It's the little things like water and towels delivered in little picnic baskets to us on the beach, bring greeted with a smile every hour of the day anywhere in the estate, pulling out a chair for my wife.
Stayed 2 nights in May 2025