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Bintan Lagoon Resort

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

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Photo gallery for Bintan Lagoon Resort

2 outdoor pools
Golf
TV
Front of property
Minibar, in-room safe, desk, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • On private beach
  • Gym
  • Housekeeping
  • Spa

Explore the area

Map
Jalan Indera Segara Site A12, Lagoi, Bintan, Bintan Island, 29155
  • Bintan Lagoon Resort Golf Club
    ‪5 min walk‬
  • Ria Bintan Golf Club
  • Lagoi Bay Beach
    ‪19 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪147 min drive‬

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Room options

View all photos for Villa, 3 Bedrooms

TV

Villa, 3 Bedrooms

  • 1507 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Villa, Multiple Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Villa, Multiple Bedrooms

  • 3498 sq ft
  • Sleeps 10
  • 1 King Bed and 5 Twin Beds

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • 797 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Sea View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, Sea View

  • 398 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Villa, 4 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Villa, 4 Bedrooms

  • 1991 sq ft
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

About the neighborhood

Bintan

Bintan Lagoon Resort places you 3.1 mi (4.9 km) from Ria Bintan Golf Club. This 470-room, 5-star resort welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa.
View more Resorts in BintanOpens in a new window

What's nearby

  • Bintan Lagoon Resort Golf Club - 5 min walk - 0.3 miles
  • Lagoi Bay Lake - 17 min drive - 5.4 miles
  • Lagoi Bay Beach - 19 min drive - 6.0 miles
  • Plaza Lagoi - 19 min drive - 6.0 miles
  • Bandar Bentan Telani Ferry Terminal - 20 min drive - 10.0 miles

Restaurants

  • ‪Warung Yeah - ‬18 min drive
  • ‪The Dining Room - ‬21 min drive
  • ‪Tree Tops - ‬29 min drive
  • ‪Fiesta - ‬11 min walk
  • ‪The Bar - ‬22 min drive

About this property

Bintan Lagoon Resort

Luxury resort on the beach, with 2 outdoor pools
Bintan Lagoon Resort features a private beach, a full-service spa, and 2 outdoor pools. Transportation is made easy with a free ferry terminal shuttle. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this beach resort include a nightclub, a children's pool, and a gym.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Balconies or patios, refrigerators, and minibars are also standard.
A private beach and an outdoor tennis court are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ferry terminal shuttle

Food and drink

  • Daily buffet breakfast available for a fee: SGD 35 for adults and SGD 23 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fiesta
  • Haskell's Cafe
  • Miyako Restaurant
  • Nelayan
  • Verandah Cafe

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Kayaking
  • Motor boating
  • Nightclub
  • Outdoor tennis court
  • Personal motorized watercraft
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Tennis lessons
  • Water skiing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for SGD 73.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SGD 35 for adults and SGD 23 for children
  • Rollaway bed fee: SGD 73.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 17
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Bintan Lagoon
Bintan Lagoon Resort
Bintan Resort
Bintan Resort Lagoon
Lagoon Bintan
Lagoon Bintan Resort
Lagoon Resort Bintan
Resort Bintan
Resort Bintan Lagoon
Bintan Lagoon Hotel Lagoi
Bintan Lagoon Resort Bintan Island/Lagoi
Bintan Lagoon Resort Bintan Island/Lagoi
Bintan Lagoon Resort Resort
Bintan Lagoon Resort Bintan
Bintan Lagoon Resort Resort Bintan

Frequently asked questions

Is free cancellation available at Bintan Lagoon Resort?

Bintan Lagoon Resort offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What can I see within easy reach of Bintan Lagoon Resort?

This resort is located in Bintan, close to Ria Bintan Golf Club, Plaza Lagoi, and Lagoi Bay Beach. You'll also find Lagoi Bay Lake and Pulau Marawang nearby.

Is there parking available at Bintan Lagoon Resort?

No, there isn't parking at this resort.

Is a spa located at Bintan Lagoon Resort?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, aromatherapy, and reflexology.

Does Bintan Lagoon Resort have a casino?

No, Bintan Lagoon Resort doesn't have a casino.

Will I find an indoor pool at Bintan Lagoon Resort?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Bintan Lagoon Resort good for couples?

There are many amenities for couples at this resort, including a private beach and 2 outdoor pools plus some guestrooms feature in-room massages.

Does Bintan Lagoon Resort have a hot tub?

No, there isn't a spa tub at this resort.

Does Bintan Lagoon Resort have a restaurant that serves breakfast?

Yes, Bintan Lagoon Resort has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Bintan Lagoon Resort allow pets to stay free of charge?

No, pets aren't allowed at Bintan Lagoon Resort.

Are there connecting rooms at Bintan Lagoon Resort?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How far is the airport from Bintan Lagoon Resort?

The closest major airport to Bintan Lagoon Resort is Batam Batu Besar (BTH-Hang Nadim), which is about 21.9 mi away.

Are there rooms with balconies at Bintan Lagoon Resort?

Yes, every guestroom at Bintan Lagoon Resort comes with a balcony with some featuring sea views.

Does Bintan Lagoon Resort offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Bintan Lagoon Resort.

Bintan Lagoon Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 134 out of 884 reviews
Rating 8 - Good. 350 out of 884 reviews
Rating 6 - Okay. 256 out of 884 reviews
Rating 4 - Poor. 97 out of 884 reviews
Rating 2 - Terrible. 47 out of 884 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Kelvin

Traveled with group
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
The staff were all very nice and friendly. I was really disappointed to find out that the beach is closed at this time of year. Booked 3 nights here for the beach pics advertised. Pool beautiful. Food was just ok for us. Mattress very hard. Rooms need updating. Very low iccupancy due to Covid 19.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, everything is clean and well kept, all the staff are well presented and attentive. We had one small problem, spoke to ANITA at the front desk, she handled it quickly and professionally. DAVID on the front desk was also very helpful. Highly recommend this resort.
Stayed 1 night in Feb 2020

10/10 Excellent

ChrisSkinner, HONG kong

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay enjoyed everything. Food was very well prepared and tasty. Staff were attentive and well trained. Property is huge and well maintained. Had two minor incidents, Anita immediately took control and speedily dealt with the situation professionally. Could not recommend this hotel enough for what is has to offer.
Stayed 1 night in Feb 2020

6/10 Okay

Veronica

Traveled with family
Disliked: Property conditions & facilities
A bit overprice for what they offer... They claim to have 1000 different things but maybe 2/3 works properly. Nice room and breakfast. Everything else average.
Stayed 3 nights in Jan 2020

8/10 Good

Clarice

Traveled with family
Liked: Staff & service, room comfort
I have booked 3 rooms altogether and realized that the fittings in our rooms were a little old and rusty. The bottom of bathtub in my room was covered with old stains. We stayed on the 3rd floor.The inhouse telephone had a dirty smell and we dare not put against our ear and mouth when we used it.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Beach side restaurant is good. Room need some refurbishment
Stayed 3 nights in Jan 2020

6/10 Okay

Shih Wen

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Only good for outdoor activities

Old room and no aircon in lobby n restaurant
Stayed 1 night in Jan 2020

8/10 Good

Candy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

8/10

+ . plenty of free activities to be engaged in. . beds were clean . check-in, check-out, concierge, housekeeping staff were very efficient and knowledgeable in the area that they were in-charge of . housekeeping was quick to respond to our call . many choice of food for lunch & dinner . great buffet breakfast . free shuttle from ferry terminal and plaza lagoi . free bottles of water every day . massage price was reasonable . beautiful beach - . toilet walls, sinks and bathtub were moldy . resting area in the room has visible stain
Stayed 2 nights in Jan 2020

8/10 Good

Myat

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT experience Private Villa with Pool

Booked the villa with a few other friends. The villa condition was abit old, and plenty of insects around. Our villa got a free buggy to ferry us around the resort, and since our villa is away from the reception, we have to take turns to share the buggy. The pool was nice too, we had a fun time in the private pool.
Stayed 2 nights in Oct 2019

8/10 Good

Vani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place. Lovely views

Place was good. Did not have half the events that were advertised. We went during Christmas. Didn’t have anything apart from the carols. Kids were very bored. Spa was fantastic. food quality for buffet lacked quality. Concierge -Khadafi was very helpful. Gave the right information that even the guest services couldn’t provide. Very friendly staff. Well maintained rooms.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad lousy

everything was bad. queue was long, staff too slow inefficient. old room and toilet. F expensive food with lousy quality. give me money I also don't wanna go
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

SD, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed my stay very much. good food, good scenery. will stay there again.
Stayed 3 nights in Dec 2019

10/10 Excellent

catherine anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The staffs are very friendly. Limited choice of food selection & the resort really needs to do some real maintenance & upgrades.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely poor review, will never recommend BLR

Room was filthy, mirrors stained with rust, moulds on walls, weird holes in the ceiling, bath tub is really dirty and had random damages around. Found a used tissue in between the info booklet, stains found on tables and on floor. Bed sheets are dirty, especially stained pillows Dirty bathroom floor and clumps of dusts found in the bedside lamps Never had the chance to take photos of the listed findings. Would strongly encourage the management to do a better job. Service was very poor, no efficiency and no time management Terrace bar was a disappointment, food arrived really late.
Stayed 1 night in Dec 2019

8/10 Good

Ji Hao

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Many restaurants to try and food was excellent.
Stayed 2 nights in Dec 2019

8/10 Good

SUNIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bintan Lagoon Resort

Bintan Lagoon Resort is a amazing place to unwind for a couple of days. The staff are very friendly and polite. The breakfast ( included in the tariff) had excellent spread. So really, there is nothing to complain ... except that if you have to buy your lunch/dinner , the tariffs are way too high and since it is at an isolated place, one is stuck with these rates.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2019

4/10 Poor

Jaleel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unclean room
Stayed 3 nights in Oct 2019

6/10 Okay

Alexandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The resort facilities and service were good. We enjoyed food and cocktails at many of the restaurants. However, the rooms were well below expected standards: The bathroom was dirty - the shower had mould on all the walls, The seating / massage area in the bedroom was old and had many stains on it. The rooms need a deep clean and or upgrade.
Stayed 1 night in Oct 2019

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