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Hotel Svanen, Stays & BW Signature Collection

4.0 star property
Beaux Arts hotel with free parking, 6-minute walk to Sculpturepark Billund
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Photo gallery for Hotel Svanen, Stays & BW Signature Collection

Front of property - evening/night
Terrace/patio
Lobby sitting area
Pillowtop beds, laptop workspace, blackout drapes, cribs/infant beds
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
Nordmarksvej 8, Billund, 7190
  • Place, Sculpturepark Billund
    ‪5 min walk‬
  • Place, Lalandia Water Park
    ‪7 min walk‬
  • Place, LEGOLAND® Billund
    ‪11 min walk‬
  • Airport, Billund (BLL)
    ‪5 min drive‬
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Room options

View all photos for Standard

Standard | Pillowtop beds, laptop workspace, blackout drapes, cribs/infant beds

Standard

8.4 out of 10
Very good
(66 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort

Comfort | Pillowtop beds, laptop workspace, blackout drapes, cribs/infant beds

Comfort

7.6 out of 10
Good
(25 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort PLUS

Comfort PLUS | Pillowtop beds, laptop workspace, blackout drapes, cribs/infant beds

Comfort PLUS

8.4 out of 10
Very good
(15 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior

Pillowtop beds, laptop workspace, blackout drapes, cribs/infant beds

Superior

8.6 out of 10
Excellent
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior PLUS.

Superior PLUS. | Pillowtop beds, laptop workspace, blackout drapes, cribs/infant beds

Superior PLUS.

8.4 out of 10
Very good
(17 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Billund

Hotel Svanen, Stays & BW Signature Collection places you within a 10-minute stroll of popular attractions such as Sculpturepark Billund and Lalandia Water Park. This 102-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Sculpturepark Billund - 5 min walk - 0.3 miles
  • Lalandia Water Park - 7 min walk - 0.4 miles
  • LEGOLAND® Billund - 11 min walk - 0.6 miles
  • Lego House - 18 min walk - 1.0 mile
  • WOW PARK Billund - 2 min drive - 1.4 miles

Getting around

  • Give Station - 19 min drive
  • Billund (BLL) - 6 min drive

Restaurants

  • ‪Familie Buffet - ‬13 min walk
  • ‪LEGO Midtown Canteen Café - ‬20 min walk
  • ‪Pirates Inn - ‬8 min walk
  • ‪Billund Gastropub - ‬2 min drive
  • ‪Pirates’ Coffee - ‬15 min walk

About this property

Hotel Svanen, Stays & BW Signature Collection

Beaux Arts hotel with free parking, 6-minute walk to Sculpturepark Billund
Hotel Svanen, Stays & BW Signature Collection features free WiFi in public areas, a business center, and a computer station. There's free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this family-friendly hotel include an arcade/game room, express check-out, and a terrace.
Guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Coffee makers are also included. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • No 8

Things to do

  • Air hockey
  • Arcade/game room
  • Foosball table
  • Games
  • TV in common areas
  • Wine tasting room

Family friendly

  • Arcade/game room
  • Crib (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • 8 buildings
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Heated floor
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for DKK 200.0 per night
  • Cribs/infant beds are available for DKK 200.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: DKK 200.0 per night
  • Rollaway bed fee: DKK 200.0 per night
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Billund Hotel Svanen
Billund Svanen
Billund Svanen Hotel
Hotel Billund Svanen
Hotel Svanen
Hotel Svanen Billund
Svanen Billund
Svanen Billund Hotel
Svanen Hotel
Svanen Hotel Billund
Hotel Svanen Denmark/Billund
Hotel Svanen Billund
Hotel Svanen, Billund Hotel
Hotel Svanen, Billund Billund
Hotel Svanen, Billund Hotel Billund

Frequently asked questions

Are free cancellation options available at Hotel Svanen, Stays & BW Signature Collection?

Hotel Svanen, Stays & BW Signature Collection provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see around Hotel Svanen, Stays & BW Signature Collection?

This hotel is located in Billund, a short 11-minute walk from LEGOLAND® Billund and also 8 minutes on foot from Lalandia Water Park. You'll also find Lego House and Sculpturepark Billund within a short drive.

Is parking available on site at Hotel Svanen, Stays & BW Signature Collection?

Yes, self parking is offered for free at the hotel.

Does Hotel Svanen, Stays & BW Signature Collection have a casino at the property?

No, Hotel Svanen, Stays & BW Signature Collection doesn't have a casino.

Is there an indoor pool at Hotel Svanen, Stays & BW Signature Collection?

No, there is no indoor pool at this hotel.

Is Hotel Svanen, Stays & BW Signature Collection a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a tasting room.

Are there hot tubs at Hotel Svanen, Stays & BW Signature Collection?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Hotel Svanen, Stays & BW Signature Collection have a restaurant with a breakfast menu?

Yes, Hotel Svanen, Stays & BW Signature Collection serves breakfast for a surcharge at No 8.

Does Hotel Svanen, Stays & BW Signature Collection allow pets to stay for free?

No, pets aren't allowed at Hotel Svanen, Stays & BW Signature Collection though service animals are welcome.

Are there connecting rooms at Hotel Svanen, Stays & BW Signature Collection?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Svanen, Stays & BW Signature Collection?

The closest major airport to Hotel Svanen, Stays & BW Signature Collection is Billund (BLL), which is 2.1 mi away (6 minutes by car). Another top airport is Esbjerg (EBJ), which is around 26.9 mi away.

Can I book a room with a balcony at Hotel Svanen, Stays & BW Signature Collection?

No, at Hotel Svanen, Stays & BW Signature Collection, there aren't any guestrooms that list a balcony.

Hotel Svanen, Small Danish Hotels & BW Signature Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 430 out of 1014 reviews
Rating 8 - Good. 374 out of 1014 reviews
Rating 6 - Okay. 151 out of 1014 reviews
Rating 4 - Poor. 37 out of 1014 reviews
Rating 2 - Terrible. 22 out of 1014 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Alex, London

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are VERY dated, horrible pillows, cheap bedding, dirty stained cushions on clean bedding, dirty bathroom - we certainly won’t be staying again
Stayed 2 nights in Nov 2025

8/10 Good

Bart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location at walking distance from both Legoland, Lego House, and some restaurants. Hotel restaurant is also quite a nice dining option.
Stayed 5 nights in Oct 2025

8/10 Good

Adrian

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean, quiet, nice breakfast. Friendly helpful staff.
Stayed 2 nights in Oct 2025

8/10 Good

Remus, Orlando

Stayed 3 nights in Oct 2025

6/10 Okay

Graeme

Traveled with family
Liked: Cleanliness, staff & service
It was ok for the price
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Aug 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

AMIT

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately, despite friendly staff, there were no vegetarian food options for myself and the kids. We asked for pasta with vegetables, but the chef gave us literally boiled plain pasta with tinned vegetables, no sauce. Breakfast was good.
Stayed 1 night in Aug 2025

10/10 Excellent

Mehmet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay at this well maintained hotel. Great staff and the dining for the breakfast was wonderful! We also dined twice in the hotel restaurant and had a great meal both times. Will stay here again if we’re back in Billund!
Stayed 5 nights in Jul 2025

6/10 Okay

Shahla

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Great breakfast. Uncomfortable room.

The reception and dining area are excellent. The buffet breakfast was superb. They have something for everyone. They worked hard to keep it well stocked. The dinner menu looked good too. It was the room that was the issue. Small, not very clean (e.g. stains on cushions, dust around the skirting), uncomfortable beds, poor ventilation - so very hot at night, no safe and door faced onto the outdoors with a simple lock, very basic shower room. The sofa bed for my son wasn’t made when we arrived at 7pm at night. They said hotel.com (Expedia) don’t tell them what we book (please remedy). I had to ask for the extra bedding and made it myself. Plus had to pay a premium on my room as we are outside the EU. I paid on a debit card but it was treated like a credit card. So be prepared for that one. It is very convenient for Legoland and Lalandia.
Stayed 2 nights in Jul 2025

8/10 Good

shaina, Ithaca

Stayed 3 nights in Jul 2025

6/10 Okay

Per

Traveled with family
Liked: Cleanliness, staff & service

Familytrip to Legoland

No air conditioning and it was 20-27 degrees outside and too hot inside. Only one big chair which was limiting when we where a family of four. Lacking shelf/furniture in the bathroom for toiletbags. It feels like the room we got for four people would be more suitable for two people. Breakfast was very good. Walking distance to Legoland is about 15 minutes.
Stayed 3 nights in Jun 2025

10/10 Excellent

JULIE

Stayed 1 night in Jun 2025

6/10 Okay

Saba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Its quite close to everything yet not in the middle. Nice and cozy for a relaxed weekend
Stayed 1 night in Jul 2025

8/10 Good

Kai Ching

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tasty food in the restaurant
Stayed 1 night in Jun 2025

10/10 Excellent

Martin, San Diego

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent! The service was exceptional (thank you Jaysen, Stine, and team)!! The food at the No8 restaurant was fantastic. The food and service were of the highest quality. Would strongly recommend the Hotel Svanen.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice if isolated hotel. Billund and Legoland in a reasonable walking distance.
Stayed 2 nights in May 2025

10/10 Excellent

Yoro

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff. Great breakfast. Just no AC if in case you make it here around summer time.
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Stayed 1 night in Jun 2025

6/10 Okay

Katie

It was fine but I thought a little pricey for what you got. The bed was comfortable. Needs a but of modernisation. Breakfast had an ok selection but you had to get your own cutlery and napkins from the breakfast area which is a bit of a juggle with hungry kids. Few things had run out like spray for waffle maker and maple syrup. Few hairs in bathroom and dust under the sofa bed.
Stayed 1 night in May 2025

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Elif

Business traveler
Liked: Room comfort
Stayed 1 night in May 2025

10/10 Excellent

Marc-andre

Stayed 3 nights in Apr 2025

10/10 Excellent

Shakeeb

Liked: Cleanliness, staff & service, property conditions & facilities
Polite staff. Decently clean and functional. 10-15 min walk to Legoland, 25-30 min to Lego House. Generous breakfast variety.
Stayed 1 night in May 2025