Sercotel Arenal Bilbao

3.0 star property
Riverwalk hotel in Bilbao with a 24-hour front desk

Choose dates to view prices

Photo gallery for Sercotel Arenal Bilbao

Minibar, in-room safe, desk, soundproofing
View from property
Lobby
Daily buffet breakfast (EUR 11.50 per person)
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
Calle Fueros, 2, Bilbao, Vizcaya, 48005
  • Plaza Nueva
    ‪2 min walk‬
  • Guggenheim Museum Bilbao
    ‪18 min walk‬
  • San Mames Stadium
    ‪4 min drive‬
  • Bilbao (BIO)
    ‪11 min drive‬

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Room options

Basic Single Room

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Classic Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Double Room

9.8 out of 10
Exceptional
(9 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room

9.2 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Basic Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Bilbao

Located in Bilbao City Centre, Sercotel Arenal Bilbao is adjacent to Bay of Biscay and within a mile (2 km) of other popular sights like Guggenheim Museum Bilbao. This 36-room, 3-star hotel welcomes guests with conveniences like concierge services, a library, and express check-out.

What's nearby

  • Plaza Nueva - 2 min walk - 0.1 miles
  • Ribera Market - 6 min walk - 0.4 miles
  • Plaza Moyua - 13 min walk - 0.7 miles
  • Guggenheim Museum Bilbao - 18 min walk - 1.0 mile
  • San Mames Stadium - 4 min drive - 1.6 miles

Getting around

  • Arriga Tram Stop - 2 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 5 min walk
  • Bilbao Airport (BIO) - 13 min drive

Restaurants

  • ‪Casco Viejo (Bilbao) - ‬2 min walk
  • ‪Gure Toki - ‬2 min walk
  • ‪Los Fueros - ‬1 min walk
  • ‪Gelati Gelati - ‬3 min walk
  • ‪Berton - ‬3 min walk

About this property

Sercotel Arenal Bilbao

Riverwalk hotel in Bilbao with a 24-hour front desk
Guests of Sercotel Arenal Bilbao enjoy free WiFi in public areas, a library, and express check-out. You can take advantage of discounted offsite parking, along with an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. This hotel also has laundry facilities.
Guests can expect to find TVs with satellite channels. Minibars, hair dryers, and safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 19.50 per day); discounts available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 11.50 for adults and EUR 11.50 for children

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 11.50 for adults and EUR 11.50 for children
  • Nearby parking fee: EUR 19.50 per day (500 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Sercotel Arenal Bilbao.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sercotel Arenal Bilbao Hotel
Hotel TRYP Arenal
Hotel TRYP Bilbao
Hotel TRYP Bilbao Arenal
TRYP Arenal
TRYP Arenal Bilbao Hotel
TRYP Arenal Hotel
TRYP Bilbao
TRYP Bilbao Arenal
Sercotel Arenal Hotel
Arenal Bilbao
Sercotel Arenal
Sercotel Arenal Bilbao Hotel
Sercotel Arenal Bilbao Bilbao
Sercotel Arenal Bilbao Hotel Bilbao

Frequently asked questions

Is free cancellation available at Sercotel Arenal Bilbao?

Sercotel Arenal Bilbao provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What is there to do around Sercotel Arenal Bilbao?

This hotel is situated in Bilbao City Centre, just steps from Bay of Biscay and Arriaga Theater, and within a short walk of Plaza Nueva. You'll also find Guggenheim Museum Bilbao and San Mames Stadium within a short drive.

Will I be able to park at Sercotel Arenal Bilbao?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 19.50 per day (discounts available).

Does Sercotel Arenal Bilbao have a casino at the property?

No, Sercotel Arenal Bilbao doesn't have a casino.

Is there an indoor pool at Sercotel Arenal Bilbao?

No, there is no indoor pool at this hotel.

Is Sercotel Arenal Bilbao good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as concierge services and a library.

Does Sercotel Arenal Bilbao have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sercotel Arenal Bilbao have a restaurant with a breakfast menu?

Sercotel Arenal Bilbao offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Sercotel Arenal Bilbao allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sercotel Arenal Bilbao for a fee of EUR 20 per pet, per night.

Does Sercotel Arenal Bilbao have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Sercotel Arenal Bilbao?

The closest major airport to Sercotel Arenal Bilbao is Bilbao Airport (BIO), which is 7.9 mi away (13 minutes by car). Another top airport is Vitoria (VIT), which is around 27.8 mi away.

Can I book a room with a balcony at Sercotel Arenal Bilbao?

Yes, some guestrooms at this hotel offer a patio where guests can enjoy city or courtyard views.

Sercotel Arenal Bilbao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 268 out of 447 reviews
Rating 8 - Good. 141 out of 447 reviews
Rating 6 - Okay. 26 out of 447 reviews
Rating 4 - Poor. 9 out of 447 reviews
Rating 2 - Terrible. 3 out of 447 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Traveled with partner
Liked: Staff & service
It was perfectly situated for walking. The room could have been cleaner but it was comfortable and quiet when we closed the balcony window.
Stayed 2 nights in Mar 2025

8/10 Good

BELKYS, MIAMI

Stayed 1 night in Mar 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Spotlessly clean
Stayed 4 nights in Mar 2025

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Remedios

Traveled with partner
Front door had no security lock. Anyone can enter the building
Stayed 2 nights in Mar 2025

8/10 Good

Gloria

Front desk staff were extremely helpful and friendly. The cleaning staff were very accommodating.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location at the edge of the old city.
Stayed 8 nights in Feb 2025

8/10 Good

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in this hotel for 3 nights .. A very beautiful hotel everything was very good quality.. The staff were efficient and friendly . Only minor gripe the WiFi would not connect to my devices .. breakfast was continental which was fresh and plentiful
Stayed 3 nights in Feb 2025

10/10 Excellent

claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE UBICACION, STAFF MUY AMABLES
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is centrally located at the old town. It’s very convenient to get to and depart from. The room is comfortable and the staff is very friendly. Will definitely stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

DIBYENDU

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in the heart of Bilbao

Stayed 2 nights in Jan 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

MARIA

Stayed 1 night in Dec 2024

10/10 Excellent

MARIA

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación. Ojalá tuvieran el parking más cerca y con mayor descuento
Stayed 1 night in Dec 2024

4/10 Poor

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

First floor extremely noisy

Door to the room was not fitted properly, leaving a large gap between the door and the floor. We were also opposite the breakfast room. We could hear any noise anyone made on our floor or in the reception. We were so bothered by the inside noise, we didn’t notice much of the street noise. The windows from the room were part covered by an awning, so to see anything we had to duck. The woman at the reception was very helpful and pleasant. Would not recommend this hotel to anyone given our poor experience.
Stayed 1 night in Jan 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Part of a Spanish holiday. Comfortable hotel, friendly staff and a good breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel everything we wanted,
Stayed 4 nights in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

yineris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, nice rooms (could use an update) a/c didn't work as expected. But other than that, everything else was great.
Stayed 2 nights in Nov 2024

8/10 Good

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Levent, Yorktown Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Nov 2024

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, literally around the corner from the Plaza Nueva, one of the best dining areas on n the old city.
Stayed 3 nights in Oct 2024

10/10 Excellent

sandra

Traveled with family
Liked: Property conditions & facilities
Fabulous hotel close to a beautiful and lively park, the river amd the old town. The superior room had loads of charm and was spacious.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and friendly stuff
Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and bathroom. Breakfast was excellent. Great location for old and new town plus riverside walk to guggenheim and funicular railway.
Stayed 3 nights in Sep 2024