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Sercotel Arenal Bilbao

3.0 star property
Riverwalk hotel in Bilbao with a 24-hour front desk

Choose dates to view prices

Photo gallery for Sercotel Arenal Bilbao

Minibar, in-room safe, desk, soundproofing
Lobby
Front of property
View from property
Daily buffet breakfast (EUR 11.50 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle Fueros, 2, Bilbao, Vizcaya, 48005
  • Place, Plaza Nueva
    ‪2 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪18 min walk‬
  • Place, San Mames Stadium
    ‪4 min drive‬
  • Airport, Bilbao (BIO)
    ‪11 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, soundproofing

Basic Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Minibar, in-room safe, desk, soundproofing

Basic Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

9.2 out of 10
Wonderful
(9 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, soundproofing

Classic Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Bilbao

Located in Bilbao City Centre within a mile (2 km) of Guggenheim Museum Bilbao, Sercotel Arenal Bilbao is within 2 miles (3 km) of other popular sights such as San Mames Stadium. This 36-room, 3-star hotel welcomes guests with conveniences like concierge services, a library, and express check-out.

What's nearby

  • Plaza Nueva - 2 min walk - 0.1 miles
  • Ribera Market - 6 min walk - 0.4 miles
  • Plaza Moyua - 13 min walk - 0.7 miles
  • Guggenheim Museum Bilbao - 18 min walk - 1.0 mile
  • San Mames Stadium - 5 min drive - 1.6 miles

Getting around

  • Arriga Tram Stop - 2 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 5 min walk
  • Bilbao Airport (BIO) - 13 min drive

Restaurants

  • ‪Gure Toki - ‬2 min walk
  • ‪La Olla - ‬1 min walk
  • ‪Café Bar Bilbao - ‬2 min walk
  • ‪Buga Ramen - ‬1 min walk
  • ‪Zuga - ‬2 min walk

About this property

Sercotel Arenal Bilbao

Riverwalk hotel in Bilbao with a 24-hour front desk
Guests of Sercotel Arenal Bilbao enjoy free WiFi in public areas, a library, and express check-out. You can take advantage of discounted offsite parking, along with an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and tours or tickets. This hotel also has laundry facilities.
Guests can expect to find TVs with satellite channels. Minibars, hair dryers, and safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 19.50 per day); discounts available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 11.50 for adults and EUR 11.50 for children

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 11.50 for adults and EUR 11.50 for children
  • Nearby parking fee: EUR 19.50 per day (500 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Sercotel Arenal Bilbao.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sercotel Arenal Bilbao Hotel
Hotel TRYP Arenal
Hotel TRYP Bilbao
Hotel TRYP Bilbao Arenal
TRYP Arenal
TRYP Arenal Bilbao Hotel
TRYP Arenal Hotel
TRYP Bilbao
TRYP Bilbao Arenal
Sercotel Arenal Hotel
Arenal Bilbao
Sercotel Arenal
Sercotel Arenal Bilbao Hotel
Sercotel Arenal Bilbao Bilbao
Sercotel Arenal Bilbao Hotel Bilbao

Frequently asked questions

Is free cancellation available at Sercotel Arenal Bilbao?

Sercotel Arenal Bilbao provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What is there to do around Sercotel Arenal Bilbao?

This hotel is situated in Bilbao City Centre, just steps from Arriaga Theater and Plaza Nueva, and within a short walk of Bay of Biscay. You'll also find Guggenheim Museum Bilbao and San Mames Stadium within a short drive.

Is there parking available at Sercotel Arenal Bilbao?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 19.50 per day (discounts available).

Does Sercotel Arenal Bilbao have a casino at the property?

No, Sercotel Arenal Bilbao doesn't have a casino.

Is there an indoor pool at Sercotel Arenal Bilbao?

No, there is no indoor pool at this hotel.

Is Sercotel Arenal Bilbao a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as concierge services and a library.

Are there hot tubs at Sercotel Arenal Bilbao?

No, this hotel doesn't have a spa tub.

Does Sercotel Arenal Bilbao have a restaurant with a breakfast menu?

Sercotel Arenal Bilbao offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Sercotel Arenal Bilbao allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sercotel Arenal Bilbao for a fee of EUR 25 per pet, per night.

Does Sercotel Arenal Bilbao have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Sercotel Arenal Bilbao?

The closest major airport to Sercotel Arenal Bilbao is Bilbao Airport (BIO), which is 7.9 mi away (13 minutes by car). Another top airport is Vitoria (VIT), which is around 27.8 mi away.

Are there rooms with balconies that I can book at Sercotel Arenal Bilbao?

Yes, some guestrooms at this hotel offer a patio where guests can enjoy city or courtyard views.

Reviews

Sercotel Arenal Bilbao Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 297 out of 502 reviews
Rating 8 - Good. 159 out of 502 reviews
Rating 6 - Okay. 32 out of 502 reviews
Rating 4 - Poor. 11 out of 502 reviews
Rating 2 - Terrible. 3 out of 502 reviews

Reviews

8/10 Good

Seunghoon

Stayed 1 night in Aug 2025

8/10 Good

Brenda

Stayed 4 nights in Jul 2025

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Very quiet when you close the windows and great to see what is going on in the pedestrian areas when you open the windows. Bathroom is big!!! In the heart of the old town and literally half a block from the the Plaza Nueva where all the Pintxo bars are located and you can eat and have wine and people watch.
Stayed 5 nights in Jul 2025

4/10 Poor

Ramon Alexis

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Very Bad Air Conditioner
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, on edge of old town. Could walk everywhere. Clean room, friendly staff,
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

I really enjoyed this hotel. It was clean and had a great breakfast. It was also incredibly central to everything in Bilbao. I would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a vibrant part of Bilbao

Very friendly receptionist and smart hotel offering ease of access to a vibrant part of Bilbao old town. There are shops, cafes and bars galore within easy walking distance from the front door. The walk along the Nervión river, just yards from the hotel, is an absolute must.
Trapeze artist
Nervión river
Tram crossing Nervión river bridge
La Concordia station frontage
Stayed 2 nights in Jul 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jannicke-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, clean and spacious rooms and friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location, easy to walk to major sites. Comfortable beds and clean. The superior room was large compared to most European standards, worth the upgrade. Staff was very accommodating and helpful. Our room was ready when we arrived in the morning and we were able to check in
Stayed 2 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect location in old town, but right on the river so it is easy to jump over to old town, the room was nice as well
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very clean. Will look to stay here again on my next visit to Bilbao.
Stayed 7 nights in Mar 2025

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very clean nice rooms good breakfast and polite and courteous staff
Stayed 2 nights in May 2025

10/10 Excellent

Annette

Stayed 3 nights in May 2025

8/10 Good

Walter

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Proximity to old town and Guggenheim Museum.
Stayed 2 nights in May 2025

10/10 Excellent

Allan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel, in fantastic location! 5 star

Fantastic location , a very nice affordable hotel right near the old town. It was clean & the room was spotless & spacious. Staff were helpful & welcoming , would definitely recommend staying here.
Stayed 2 nights in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position and a very comfortable base for exploring Bilbao.
Stayed 1 night in May 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and great location

Group of 8 friends using 4 rooms. Found the hotel to be very clean and in great location by river splitting old and new town. Square with restaurants/bars is 1 min away. Rooms seemed quiet despite its central location next to main road. Highly recommended.
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Richard, Chamonix

Stayed 1 night in Apr 2025

8/10 Good

Harvey, North augusta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel to stay at. The room was excellent with great views over the park. Very central location. Delicious breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

John, De Pere

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

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