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Hotel Ortuella

2.0 star property

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Photo gallery for Hotel Ortuella

Triple Room | Bathroom sink
Single Room | Bathroom | Shower, free toiletries, hair dryer, bidet
Bar (on property)
Front of property
Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Avenida Bilbao S/n Pol Granada 1, Ortuella, 48530
  • Place, Museo de la Mineria del Pais Vasco
    ‪4 min drive‬
  • Place, Estuary of Bilbao
    ‪7 min drive‬
  • Place, Vizcaya Bridge
    ‪7 min drive‬
  • Airport, Bilbao (BIO)
    ‪26 min drive‬

Room options

View all photos for Twin Room

A hotel room with two beds, a bedside table with a lamp, a phone, and a wall-mounted light.

Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Bathroom sink

Triple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Single Room

Single Room | Bathroom | Shower, free toiletries, hair dryer, bidet

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Ortuella

Located in Valle de Trápaga within 2 miles (3 km) of Museo de la Mineria del Pais Vasco, Hotel Ortuella is within a few miles (5 km) of Vizcaya Bridge. This 20-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Museo de la Mineria del Pais Vasco - 4 min drive - 1.6 miles
  • Estuary of Bilbao - 7 min drive - 3.7 miles
  • Vizcaya Bridge - 7 min drive - 2.6 miles
  • Bilbao Exhibition Centre - 9 min drive - 4.4 miles
  • Port of Bilbao - 10 min drive - 5.7 miles

Getting around

  • Portugalete Metro Station - 4 min drive
  • Ortuella Urioste Station - 8 min walk
  • Bilbao Airport (BIO) - 20 min drive

Restaurants

  • ‪Boulevard Kafe Antzokia - ‬13 min walk
  • ‪Las Quinielas - ‬18 min walk
  • ‪Bar Happy - ‬16 min walk
  • ‪Saint Patricks Café - ‬12 min walk
  • ‪Atsegia - ‬14 min walk

About this property

Hotel Ortuella

Hotel Ortuella features free WiFi in public areas, meeting rooms, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a terrace, a vending machine, and a reception hall.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets. Desks are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekday continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 4 to 14 for adults and EUR 4 to 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante HotelOrtuella

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 15.0 per night
  • Cribs/infant beds are available for EUR 10 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 4 to 14 for adults, and EUR 4 to 14 for children
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards
  • Check-in: 1:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hotel Ortuella
Ortuella
Hotel Ortuella Hotel
Hotel Ortuella Ortuella
Hotel Ortuella Hotel Ortuella

Frequently asked questions

Is free cancellation available at Hotel Ortuella?

Hotel Ortuella offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Ortuella?

As of Jul 5, 2026, prices found for a 1-night stay for 2 adults at Hotel Ortuella on Jul 29, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Ortuella?

This hotel is situated in Valle de Trápaga, close to Port of Bilbao, San Mames Stadium, and Guggenheim Museum Bilbao. You'll also find Vizcaya Bridge and Bay of Biscay within a short drive.

Is parking available on site at Hotel Ortuella?

Yes, self parking is offered for free at the hotel.

Does Hotel Ortuella include a casino at the property?

No, Hotel Ortuella doesn't have a casino.

Will I find an indoor pool at Hotel Ortuella?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Ortuella?

Couples will appreciate amenities like a restaurant, a bar/lounge, and a 24-hour front desk at this hotel.

Are there hot tubs at Hotel Ortuella?

No, there isn't a spa tub at this hotel.

Does Hotel Ortuella have a restaurant with a breakfast menu?

Yes, Hotel Ortuella serves continental breakfast for a surcharge on weekday mornings at Restaurante HotelOrtuella.

Will Hotel Ortuella allow pets to stay free of charge?

No, pets aren't allowed at Hotel Ortuella.

Are there connecting rooms at Hotel Ortuella?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Ortuella?

The closest major airport to Hotel Ortuella is Bilbao Airport (BIO), which is 13.5 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Hotel Ortuella?

No, there aren't any guestrooms at Hotel Ortuella that offer a balcony.

Hotel Ortuella Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 43 out of 99 reviews
Rating 8 - Good. 38 out of 99 reviews
Rating 6 - Okay. 13 out of 99 reviews
Rating 4 - Poor. 2 out of 99 reviews
Rating 2 - Terrible. 3 out of 99 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Arwel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel convenient for ferry crossing
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good friendly hotel . Clean and convenient
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, friendly staff, free underground parking is a bonus
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Tyron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was comfortable, it was just for overnight. There is not much around by it was perfect for us to stop over.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Lovely clean rooms. Menu del Dia in restaurant was lovely and reasonable.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location on outskirts of Bilbao for overnight stop on way to ferry back to UK
Stayed 1 night in Sep 2022
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stopover

We have stayed here before. It is close to The ferry port. It is also close to the railway station for a trip into Bilbao
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was clean and well appointed. Staff were very helpful. We booked mainly for its location close to the ferry port. Secure parking was a must for a fully loaded car after a long stay in Spain. The food in the restaurant was basic but very good. Maria who served us was by herself, but did a great job in dealing with a busy restaurant. I would recommend this hotel for the reason we chose it.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect

Clean spacious and very comfortable. Will certainly use the hotel again when travelling to Spain. Great value for money
Stayed 1 night in Jun 2023
Verified

6/10 Okay

David

Very clinical internally no nearby bars - the on site cafe/bar - uncomfortable.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to get to ,but staff very helpful and happy .parking small underground ,but easy to use .food excellent and reasonable .😎
Stayed 1 night in Jun 2024
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Ortuella

The receptionists were helpful and friendly. My room was clean and the bed was comfortable. The bathroom was very clean. It had an easy to use walkin shower. Toiletries were provided. There is a restaurant/cafeteria in the hotel. I only had breakfast which was adequate. .
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience with this hotel. The room was clean and nice. It smelled like smoke around reception, which we did not like, but the rest of the hotel was not that way. There was a convenience store and cafeteria nearby which was nice. It was fairly close to the metro stop, which was good as it is pretty far from the center of Bilbao. The parking was also convenient and included, which we appreciated!
Stayed 1 night in Oct 2023
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a nice room in good condition. The property was clean and well kept. There’s parking in the basement and surface parking on 2 sides of the building. The hotel has a restaurant which we were unable to use due to closed dates. There are restaurants in the area but parking is at a premium and walking on the road (no sidewalks) is an adventure. Finding an open restaurant with parking was our biggest challenge. The hotel has an attached gas station and convenience store.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

sophie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Tout était parfait sauf les repas. Pas de petit déjeuner le dimanche et rien autour. Le lunch la veille très long ( pour juste une salade) et aucun effort pour communiquer hors espagnol.
Stayed 1 night in Aug 2025
Verified

8/10 Good

beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me ha gustado mucho sus instalaciones y con parking gratuito. Lo único malo es que es una zona industrial alejada de transporte público y aislado por la noche.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Gert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Liegt ganz gut, aber leider war die Klimaanlage defekt
Stayed 1 night in Jun 2025
Verified

8/10 Good

José Ramón

Liked: Cleanliness, staff & service
Estuvimos en otra ocasión y la habitaqción nos resultó pequeña para tres. En esta ocasión nos dieron una más grande y mejor, creo que era de minusválidos. El baño, la verdad, dejaba un poco que desear, muy estropeado, la ducha rajada, con sólo una mampara corta que se escapaba toda el agua, inodoro muy alto (de minusválidos)...
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin el ruido de los camiones sería un hotel de 10

El hotel está muy bien. Habitación amplia, colchón y almohada cómoda, buena limpieza, un trato muy agradable, tanto en recepción, personal de limpieza y personal del restaurante, pero con un inconveniente: si tu habitación da a la parte de atrás, el dormir algunos días, se hace complicado ya que, la parte de atrás del hotel da al repostaje de combustuble para la gasolinera y se oye un ruido infernal de madrugada, durante dos o tres horas por los camiones cisterna al reportar el carburante.
Stayed 5 nights in Nov 2024
Verified

8/10 Good

José Luis

Liked: Cleanliness, property conditions & facilities, room comfort

Buen sitio

Todo bien
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo pernottato una notte durante il cammino del nord per Santiago. La stanza era molto bella e pulita, silenziosa durante la notte, unica pecca e molto fuori dal percorso quindi bisogna camminare un po’ anche se si prendono i mezzi. A parte questo la consiglio vivamente!
Stayed 1 night in Aug 2024
Verified

8/10 Good

WALTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Di passaggio in vacanza

Esperienza positiva
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon établissement,avec parking gratuit.Bon petit déjeuner,dommage pas possible de déjeuner le Dimanche
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Nerlson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était parfaitement correct
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Gema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio en general muy bueno. Ha cubierto mis expectativas. Muy recomendable. Gracias. Un saludo
Stayed 3 nights in Dec 2023