The house was very nice and in a great location. Communication with the host was great as well. It was quite off putting that they wanted to charge me to check in an hour early when the house was available. I work for a company that manages 34 resorts and while the check in time is at 4pm, if a guest arrives early we would never make them sit outside the resort and wait to check in or charge them if their room is ready. Our priority is to accommodate the guest. I have also never experienced this at any other VRBO and I rent anywhere between 4 - 6 VRBO's per year. Again, this was very off putting.