8/10 Bueno
Jamilah D.
30 dic. 2025
This property is so beautiful—truly postcard-worthy for Big Bear. It’s wonderfully decorated, offers plenty of space for even a large family, and the dual living rooms were a lovely touch.I did knock it down just a star due to several issues, including a delayed check-in related to the cleaning team (who was extremely kind), a few broken items in the home—most notably the staircase, which was a safety concern—and cleanliness issues that required me, as the main host, to do some serious cleaning upon arrival. The downstairs area in particular appeared to have been missed entirely. I must say though, the customer service was some of the best I’ve experienced with a vacation rental. The team was responsive, solution-oriented, and genuinely pleasant to work with. While cleanliness and the staircase safety issue were the primary concerns, they addressed everything promptly and professionally, which made a real difference! We hope that the property can be well maintained through a surely busy winter rental season- we might be back!
Jamilah D.
Se hospedó 3 noches en diciembre de 2025



























