2/10 Terrible
Deija J., Huntington Beach CA
19 mar. 2025
Le gustó: Limpieza
Great Location with Terrible Service
this two bedroom condo has an incredible location, probably one of the best if you want to ski at Snow Summit. The lifts are literally right next to the back patio. However, the communication and specifics of the Rental are one of the worst I have ever experienced. This listing has one notification that you have to pay an extra fee to use the hot tub that is embedded under 48 different amenities. This extra charge was never made clear and chase. The property manager was extremely rude and condescending when explaining the hidden fee. Chase even went as far as telling my family and I how to vacation and that we should just relax after asking if we could have the hot tub cleaned so that we could use it after having going back-and-forth over an hour. This manager never got back to us. I have to say his welcome was a major damper on our trip. At one point, he promised us that he would notify us if the hot tub was available and we never heard back. The absolute rudest incompetent property manager we have ever worked with across all sites. The rental itself is OK if you don’t mind mismatch towels that are rather rough and scratchy and pot you can barely cook with. Don’t expect to make pancakes for your family. All that was available was an 8 inch pan. Chromosome the beds were a seven out of ten in comfort. Overall, I would return to this rental if the property manager was replaced and I would bring my own cookware. As mentioned above, the location was incredible.
Deija J.
Se hospedó 2 noches en marzo de 2025