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Starhotels Cristallo Palace

4.0 star property
Family-friendly hotel with a fitness center and a 24-hour front desk

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Photo gallery for Starhotels Cristallo Palace

Single Room | Premium bedding, minibar, in-room safe, desk
Reception
Aerial view
Front of property
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking available

Explore the area

Map
Via Betty Ambiveri 35, Bergamo, BG, 24126
  • Humanitas Gavazzeni Hospital
    ‪11 min walk‬
  • Papa Giovanni XXIII Hospital
    ‪3 min drive‬
  • Piazza Vecchia
    ‪4 min drive‬
  • Bergamo (BGY-Orio Al Serio)
    ‪3 min drive‬

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Room options

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Double or Twin Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, Connecting Rooms

  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

About the neighborhood

Bergamo

Within a short walk of Humanitas Gavazzeni Hospital, Starhotels Cristallo Palace is within a mile (2 km) of Centro Congressi Giovanni XXIII. This 90-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Humanitas Gavazzeni Hospital - 11 min walk - 0.6 miles
  • Via XX Settembre - 3 min drive - 1.3 miles
  • Papa Giovanni XXIII Hospital - 3 min drive - 2.0 miles
  • Piazza Vecchia - 4 min drive - 2.0 miles
  • Basilica di Santa Maria Maggiore - 4 min drive - 2.2 miles

Getting around

  • Bergamo Station - 17 min walk
  • Bergamo Orio al Serio Airport (BGY) - 5 min drive

Restaurants

  • ‪Circolino Basso - ‬7 min walk
  • ‪Mexicali - ‬13 min walk
  • ‪Fantabosco - ‬5 min walk
  • ‪Ristorante Pasta & Basta - ‬7 min walk
  • ‪La Kantuta - ‬8 min walk

About this property

Starhotels Cristallo Palace

Family-friendly hotel with a fitness center and a 24-hour front desk
At Starhotels Cristallo Palace, guests have access to a gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is EUR 14 per day, or you can take advantage of the shuttle from the hotel to the airport (available 24 hours) for EUR 35 per vehicle. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a conference center, a business center, and express check-out.
TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and bidets, and beds are dressed in premium bedding. Minibars, safes, and phones are also available.
Recreational amenities at the hotel include a fitness center.

Languages

English, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antica Perosa

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 30.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Airport shuttle fee: EUR 35 per vehicle
  • Self parking fee: EUR 14 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers parking (fees apply).
Property Registration Number IT016024A1FEWEEBSZ

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Palace
Starhotels Cristallo Palace
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Hotel Bergamo
Starhotels Cristallo Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel Bergamo

Frequently asked questions

Is a free cancellation option available at Starhotels Cristallo Palace?

Starhotels Cristallo Palace offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Starhotels Cristallo Palace?

As of May 24, 2025, prices found for a 1-night stay for 2 adults at Starhotels Cristallo Palace on Jun 3, 2025 start from $132.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Starhotels Cristallo Palace?

This hotel is located in Bergamo, close to Centro Congressi Giovanni XXIII, Largo Porta Nuova, and Via XX Settembre. You'll also find Carrara Academy Gallery and Gewiss Stadium within a short drive.

Is there parking available at Starhotels Cristallo Palace?

Yes, parking is offered for EUR 14 per day. Accessible parking is also available for guests.

Does Starhotels Cristallo Palace have a casino?

No, Starhotels Cristallo Palace doesn't have a casino.

Will I find an indoor pool at Starhotels Cristallo Palace?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Starhotels Cristallo Palace?

Couples staying at this hotel will appreciate amenities like a minibar and premium bedding as well as a bar.

Does Starhotels Cristallo Palace have a hot tub?

No, there isn't a spa tub at this hotel.

Does Starhotels Cristallo Palace have a restaurant that serves breakfast?

Yes, Starhotels Cristallo Palace serves buffet breakfast for a surcharge each morning at Antica Perosa.

Will Starhotels Cristallo Palace allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Starhotels Cristallo Palace for a fee of EUR 25 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Starhotels Cristallo Palace?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Starhotels Cristallo Palace?

The closest major airport to Starhotels Cristallo Palace is Bergamo Orio al Serio Airport (BGY), which is 2.9 mi away (5 minutes by car). Another top airport is Linate Airport (LIN), which is around 24.5 mi away.

Can I book a room with a balcony at Starhotels Cristallo Palace?

No, you won't find guestrooms with balconies at Starhotels Cristallo Palace.

Starhotels Cristallo Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 229 out of 644 reviews
Rating 8 - Good. 306 out of 644 reviews
Rating 6 - Okay. 77 out of 644 reviews
Rating 4 - Poor. 22 out of 644 reviews
Rating 2 - Terrible. 10 out of 644 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Guruprasad

Traveled with family
Great location, good room conditions and most polite and helpful staff. Highly recommend
Stayed 1 night in Dec 2024

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 3 nights in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Gabriel

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price
Stayed 1 night in Aug 2024

10/10 Excellent

Aleksandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for transfer to the airport and late arrivals. The kettke in the room was not working
Stayed 1 night in Jul 2024

2/10 Terrible

Bridget

Stayed 1 night in Jul 2024

8/10 Good

Claudio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average for Starhotels

Near airport. Not the best Starhotels hotel i have been to. Room was OK. Reception staff were great Gym is terrible
Stayed 2 nights in Jun 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Onat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great staff & clean rooms
Stayed 2 nights in May 2024

10/10 Excellent

ANTHONY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Group travel

Staff were very good. We were a party of 65 people and everything went smoothly. Manageress was most helpful in dealing with such a large group. All rooms sorted before we arrived and only charged for the breakfasts consumed. Would use Star hotels again.
Stayed 2 nights in May 2024

8/10 Good

Dominique

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bergame

they forgot my wake-up call. front desk staff was otherwise happening.
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Harpriet

Traveled with family
Liked: Cleanliness, staff & service
Only stayed one night, nice hotel very comfy bed slept well. Would have been nice if they had fresh milk in the rooms.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Alana

Stayed 1 night in Aug 2023

10/10 Excellent

Damian

Stayed 1 night in Jul 2023

10/10 Excellent

Andres

Stayed 1 night in Jun 2023

10/10 Excellent

Gheorghe

Stayed 1 night in Jun 2023

10/10 Excellent

Kendyl

Stayed 1 night in Jun 2023

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff was helpful and friendly
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice hotel for a quick stopover and an easy walk to the train station.
Stayed 1 night in Mar 2023

8/10 Good

M Zahid

Business traveler
Liked: Cleanliness, property conditions & facilities

Business Trip to Bergamo

The hotel is a bit far from main station, approx. 15-20 min walk (more than 1 km). If you have to use very often the train then you must book some other hotel as taxi is a bit too much expensive here. If you wish to see orio center then hotel near to airport is recommended
Stayed 4 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020