Hotel Cappello D'Oro, BW Signature Collection

4.0 star property
Family-friendly hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Hotel Cappello D'Oro, BW Signature Collection

Daily buffet breakfast for a fee
Terrace/patio
Superior Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
View from property
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
12 Viale Papa Giovanni XXIII, Bergamo, BG, 24121
  • Via XX Settembre
    ‪3 min walk‬
  • Humanitas Gavazzeni Hospital
    ‪14 min walk‬
  • Piazza Vecchia
    ‪17 min walk‬
  • Bergamo (BGY-Orio Al Serio)
    ‪5 min drive‬

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Room options

Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

8.8 out of 10
Excellent
(3 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Twin Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(17 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Bergamo

Located in Citta Bassa, Hotel Cappello D'Oro, BW Signature Collection is next to Largo Porta Nuova and Piazza Matteotti. This 4-star hotel has 84 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Via XX Settembre - 3 min walk - 0.2 miles
  • Humanitas Gavazzeni Hospital - 14 min walk - 0.8 miles
  • Duomo - 15 min walk - 0.8 miles
  • Piazza Vecchia - 17 min walk - 0.9 miles
  • Basilica di Santa Maria Maggiore - 17 min walk - 0.9 miles

Getting around

  • Bergamo Station - 7 min walk
  • Bergamo Orio al Serio Airport (BGY) - 13 min drive

Restaurants

  • ‪Caffè del Colleoni - ‬2 min walk
  • ‪Grom - ‬2 min walk
  • ‪Miyabi - ‬3 min walk
  • ‪Osteria Del Valenti - ‬2 min walk
  • ‪La Bruschetta - ‬2 min walk

About this property

Hotel Cappello D'Oro, BW Signature Collection

Family-friendly hotel with a full-service spa and a fitness center
Guests staying at Hotel Cappello D'Oro, BW Signature Collection enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is offered for EUR 22 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this spa hotel include conference space, a 24-hour business center, and a computer station.
Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. Other amenities include minibars, coffee makers, and laptop-compatible safes.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Cappello d'Oro. The spa is equipped with a sauna. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot Del Moro

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Art supplies
  • Baby bath
  • Changing table
  • Children's books
  • Crib (surcharge)
  • High chair
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests requiring an invoice must state this at the time of reservation and provide all the necessary details.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per stay
  • Dogs and cats only
  • Food and water bowls and litter boxes are available
  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for EUR 15 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 5.00 to 15.00 per person
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per stay
  • Spa fee: EUR 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number IT016024A12V4DQJPJ

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Air conditioning may be restricted to certain hours from April 15 to October 15 in accordance with national or local laws.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Cappello D'Oro Bergamo
Best Western Cappello D'Oro Bergamo
BEST WESTERN PREMIER Cappello D'Oro Bergamo
BEST WESTERN PREMIER Cappello D'Oro Hotel
BEST WESTERN PREMIER Cappello D'Oro Hotel Bergamo
Cappello D'Oro
Cappello D'Oro BEST WESTERN
Best Western Cappello D'Oro
Best Western Premier Cappello d`Oro Hotel Bergamo
Best Western Bergamo
Bergamo Best Western
Best Western Hotel Bergamo
Best Western Premier Cappello D'Oro

Frequently asked questions

What is there to do near Hotel Cappello D'Oro, BW Signature Collection?

This hotel is situated in Citta Bassa, just steps from Largo Porta Nuova and Via XX Settembre, and within a short walk of Centro Congressi Giovanni XXIII. You'll also find Matris Domini Monastery and Cinta Muraria di Bergamo less than a mile away.

How much does it cost to stay at Hotel Cappello D'Oro, BW Signature Collection?

As of Jun 26, 2025, prices found for a 1-night stay for 2 adults at Hotel Cappello D'Oro, BW Signature Collection on Jun 29, 2025 start from $120.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Cappello D'Oro, BW Signature Collection?

Yes, parking is offered for EUR 22 per day. Accessible parking is also available for guests.

Is a spa located at Hotel Cappello D'Oro, BW Signature Collection?

Cappello d'Oro is the name of the hotel's full-service spa available for guests to enjoy.

Does Hotel Cappello D'Oro, BW Signature Collection have a casino on the premises?

No, Hotel Cappello D'Oro, BW Signature Collection doesn't have a casino.

Is there an indoor pool at Hotel Cappello D'Oro, BW Signature Collection?

No, there is no indoor pool at this hotel.

Is Hotel Cappello D'Oro, BW Signature Collection good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Hotel Cappello D'Oro, BW Signature Collection have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Cappello D'Oro, BW Signature Collection feature a restaurant that includes a breakfast menu?

Yes, Hotel Cappello D'Oro, BW Signature Collection serves buffet breakfast for a surcharge each morning at Bistrot Del Moro.

Does Hotel Cappello D'Oro, BW Signature Collection allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Cappello D'Oro, BW Signature Collection for a fee of EUR 15 per pet, per stay. The property also provides food and water bowls and litter boxes.

Are there connecting rooms at Hotel Cappello D'Oro, BW Signature Collection?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Cappello D'Oro, BW Signature Collection?

The closest major airport to Hotel Cappello D'Oro, BW Signature Collection is Bergamo Orio al Serio Airport (BGY), which is 3.5 mi away (13 minutes by car). Another top airport is Linate Airport (LIN), which is around 24.9 mi away.

Are there rooms with balconies that I can book at Hotel Cappello D'Oro, BW Signature Collection?

No, at Hotel Cappello D'Oro, BW Signature Collection, there aren't any guestrooms that list a balcony.

Hotel Cappello D'Oro, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 405 out of 777 reviews
Rating 8 - Good. 292 out of 777 reviews
Rating 6 - Okay. 55 out of 777 reviews
Rating 4 - Poor. 18 out of 777 reviews
Rating 2 - Terrible. 7 out of 777 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

STANKO, Bratislava

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No spa
Stayed 1 night in Feb 2025

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enchanting hotel within the heart of Bergamo, lots of boutique and high street brands in walking distance. Also near the train station, bars, restaurants, café's and gelaterie - reception can recommend. The staff are always courteous and you will receive a warm welcome.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bergamo is an excellent pre Christmas destination and this hotel has a fantastic location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. The staff were very approachable and helpful. Amenities and transport close by. Excellent to explore the city and wider area
Stayed 7 nights in Feb 2025

10/10 Excellent

Israel

Stayed 2 nights in Nov 2024

10/10 Excellent

Shehzad

Stayed 1 night in Oct 2024

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean, the staff were polite and helpful. Happy for me to leave my bag while i explored the town. Breakfast was nice. No complaints at all.
Stayed 1 night in Oct 2024

6/10 Okay

Lincoln

Traveled with partner
Liked: Cleanliness, staff & service
Location is superb for this hotel - can walk to just about everything. Staff are very friendly and helpful and the buffet breakfast is wonderful. The “gym” is laughable, carpets are worn and much of the trim needs painting. Bottom line good value for the price but if you’re used to top notch hotels this isn’t the one - it’s a typical older European hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Slightly old rooms but very clean and perfect in every other way for my one night stay in Bergamo.
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in good location

Excellent hotel and location. Well worth its 4 stars. Rooms luxurious and breakfast was delicious. Thank you so much.
Stayed 4 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities

First time visit to Bergamo

This hotel is located at 10min walk from the train station. Just across the road is a bus to go up to la citta’ alta. Staff, ALL very friendly and helpful…
Stayed 5 nights in Oct 2024

10/10 Excellent

Cecilia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time!
Stayed 1 night in Aug 2024

6/10 Okay

Elina

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was poor condition of the room plus 4 mosquitos was flying inside the room, front desk was very friendly, but they charged 7 euro taxes. It says in booking that all taxes and fees included.
Stayed 1 night in Oct 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Days in Bergamo

Service was excelĺent.Hotel is in great location to get to all sites.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended.

A very clean, nice quality hotel in a great location. Lots of Italian character, but everything worked very well. Breakfast was a bargain. The staff were really helpful, in fact they all were very helpful and were always very polite and welcoming.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situated in the central part of Bergamo, walking distance to everywhere!!! Friendly and helpful staff, delicious breakfast, comfy beds !!!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Roland

Traveled with partner
Very friendly and helpful staff. I messed up my in room vault combination (of course right before departure, with passports etc in) and they went to great lengths to get somebody to open it quickly
Stayed 2 nights in Jul 2024

10/10 Excellent

Ofer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Bergamo

Excellent location near central station and excellent breakfast. Excellent service as well. Thanks a lot!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Fabienne

Stayed 2 nights in May 2024

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very practical

The room is made for travelers: lots of countertops, comfortable chair, good use of space. It was quiet despite being on a Main Street. Excellent location! 10 min walk to funicular to upper town. Garage two doors from hotel. Friendly reception. Large, varied breakfast buffet
Stayed 2 nights in May 2024

10/10 Excellent

maria, Lake Lotawana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in May 2024

8/10 Good

Fredrik

Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Stayed 6 nights in Mar 2024