2/10 Terrible
Julian
May 19, 2026
Disliked: Staff & service, amenities, property conditions & facilities
I don’t normally write reviews, it’s not my thing but my experience on this stay changed that!
To start, the pub the rooms are above is closed. You have to walk up the road to the Green Dragon to collect your keys. The entrance is at the side of the building, a grubby door that doesn’t open properly and is one step from the road. The premises is situated on a pretty busy crossroads in the High St and the only parking is a long stay car park a 5 minute walk away.
The room was clean and the bed comfortable but the shower room tiny. The toilet works off a macerater but kicks in when you use the sink and the shower too. It’s very noisy and you could hear them in other rooms. Our only hot water through the stay was the kettle or electric shower. I couldn’t shave as the plug didn’t work.
We were woken at 6.30am by the fire alarm going off and had to trapes in our pyjamas into the high st. It quickly became clear there was no fire and also no staff on the premises. When we went back inside the staff quarters were propped open with a box, presumably to give the impression they were occupied. We rang an emergency number on our key fob which went to voicemail twice. By 7.15 we left for breakfast somewhere with the fire alarm still ringing. Nobody from the premises ever returned our call and it was only fortunate we were out for the rest of the day.
Given the choice between staying here again or sleeping in my car, I’ll take the car!
Julian
Stayed 2 nights in May 2026