Guests of Biz Hotel Batam have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for IDR 120000 per vehicle. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a library.