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City Inn Basel

3.0 star property
Hotel in Basel

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Photo gallery for City Inn Basel

Deluxe Room with Twin Beds, accessible by the elevator | Premium bedding, down comforters, in-room safe, desk
Interior
Family Suite | Living area | Flat-screen TV
Terrace/patio
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping
  • Pet friendly

Explore the area

Map
Centralbahnplatz 14, Basel, 4002
  • Basel Zoo
    ‪6 min walk‬
  • Basler Muenster
    ‪12 min walk‬
  • Marktplatz
    ‪15 min walk‬
  • Basel (BSL-EuroAirport)
    ‪9 min drive‬

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Room options

View all photos for Budget Room with Queen Bed, only accessible by the stairs

Budget Room with Queen Bed, only accessible by the stairs | Premium bedding, down comforters, in-room safe, desk

Budget Room with Queen Bed, only accessible by the stairs

  • 142 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room with Twin Beds, accessible by the elevator

Deluxe Room with Twin Beds, accessible by the elevator | Premium bedding, down comforters, in-room safe, desk

Deluxe Room with Twin Beds, accessible by the elevator

  • 279 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room with King Bed, accessible by the elevator

Deluxe Room with King Bed, accessible by the elevator | Premium bedding, down comforters, in-room safe, desk

Deluxe Room with King Bed, accessible by the elevator

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Living area | Flat-screen TV

Family Suite

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Budget Room with Twin Beds, only accessible by stairs

Premium bedding, down comforters, in-room safe, desk

Budget Room with Twin Beds, only accessible by stairs

  • 178 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Small Single Room, only accessible by the stairs

Small Single Room, only accessible by the stairs | Premium bedding, down comforters, in-room safe, desk

Small Single Room, only accessible by the stairs

  • 107 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Exterior

Pullman Basel Europe

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  • Pet friendly
  • Free WiFi
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9.4 out of 10, Exceptional, 773 reviews
The price is $212
$185 nightly
$212 total
Total includes taxes and fees
Jun 8 - Jun 9
Pullman Basel Europe

About the neighborhood

Basel

Located in Sankt Alban, City Inn Basel is adjacent to BIS Tower and within a 10-minute stroll of Offene Kirche Elisabethen. The 30 rooms at this 3-star hotel include coffee makers, flat-screen TVs, and premium bedding.

What's nearby

  • Basel Zoo - 6 min walk - 0.4 miles
  • Basel Art Museum - 11 min walk - 0.6 miles
  • Basler Muenster - 12 min walk - 0.7 miles
  • Marktplatz - 15 min walk - 0.8 miles
  • Congress Center Basel - 3 min drive - 1.1 miles

Getting around

  • Basel SBB Station - 2 min walk
  • Bhfeingang Gundeldingen Tram Stop - 6 min walk
  • EuroAirport Airport (BSL) - 17 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬4 min walk
  • ‪Starbucks Centralbahnplatz Basel - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Malibu Nation - ‬2 min walk
  • ‪Confiserie Bachmann - ‬1 min walk

About this property

City Inn Basel

Hotel in Basel
Guests of City Inn Basel have access to free WiFi in public areas. Valet parking is available for CHF 30 per day, and there's also an area shuttle. Staff members can help with accommodation requests, and provide a safe deposit box at the front desk.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German

Similar properties

Reception

Hotel Metropol Basel

  • Free WiFi
  • Gym
  • Breakfast available
  • Parking available
8.6 out of 10, Excellent, 591 reviews
$180 nightly
The price is $197
Jun 8 - Jun 9
Total includes taxes and fees
Hotel Metropol Basel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Covered valet parking on site (CHF 30 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 30 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Elisabethenanlage 5, 4002 Basel]
Guests can access their accommodation through a private entrance
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Access methods

Private entrance

Pets

  • This property welcomes pets for CHF 35 per pet, per day
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Covered valet parking fee: CHF 30 per day
  • Pet fee: CHF 35 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

City Basel
City Inn Basel Hotel
City Inn Basel Basel
City Inn Basel Hotel Basel

Frequently asked questions

Is a free cancellation option available at City Inn Basel?

City Inn Basel offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at City Inn Basel?

As of May 26, 2025, prices found for a 1-night stay for 2 adults at City Inn Basel on Jun 5, 2025 start from $179.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of City Inn Basel?

This hotel is situated in Sankt Alban, just steps from BIS Tower, and within a 10-minute walk of Basel Zoo and Basel Art Museum. You'll also find Munsterplatz and Basler Muenster less than a mile away.

Is there parking available at City Inn Basel?

Yes, covered valet parking is offered for CHF 30 per day. Though parking is limited, electric car charging is also available.

Does City Inn Basel feature a casino at the property?

No, City Inn Basel doesn't have a casino.

Is there an indoor pool at City Inn Basel?

No, there is no indoor pool at this hotel.

Are there hot tubs at City Inn Basel?

No, there isn't a spa tub at this hotel.

Does City Inn Basel feature a restaurant that includes a breakfast menu?

City Inn Basel offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does City Inn Basel allow pets to stay for free?

Although they can't stay for free, pets are welcome at City Inn Basel for a fee of CHF 35 per pet, per day.

Are there connecting rooms at City Inn Basel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to City Inn Basel?

The closest major airport to City Inn Basel is EuroAirport Airport (BSL), which is 5.6 mi away (17 minutes by car). Another top airport is Mulhouse (MLH-EuroAirport), which is located 5.5 mi away (17-minute drive).

Can I book a room with a balcony at City Inn Basel?

No, at City Inn Basel, there aren't any guestrooms that list a balcony.

City Inn Basel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 144 out of 430 reviews
Rating 8 - Good. 176 out of 430 reviews
Rating 6 - Okay. 72 out of 430 reviews
Rating 4 - Poor. 25 out of 430 reviews
Rating 2 - Terrible. 13 out of 430 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Does the job

Simple single room, does the job for a few nights for short weekend break
Stayed 2 nights in Feb 2025

8/10 Good

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at the hotel were all so lovely. They were all really friendly and helpful. Can’t compliment them enough! Hotel its self is decent for the price. Clean and comfortable. The room we stayed in had a decent radiator and air conditioning, a nice size room overall, & decent bathroom with an excellent shower. Hotel location is brilliant, loads of local transport options right outside, and the train station to further afield is a minute walk. In the interest of a totally honest review, there were a couple of slight downsides. The location of the hotel means it is obviously a little noisy at times, but not so bad that it would be a real complaint. I am a light sleeper and was woken up a couple minutes of times during our stay, not a huge issue. Lastly, breakfast wasn’t great. It wasn’t the worst and you’d definitely find something if you’re not too fussy (fine for a coffee and pastry) but there wasn’t a whole lot of options and everything that should be hot was cold by time we got there, so we only used the breakfast facilities once during our stay. We unfortunately didn’t have the time in the end to try the main restaurant, however the food looked and smelled wonderful and we heard good things about it from other visitors. Overall though, fab hotel for the price in a really good location for exploring the city and nearby places, with wonderful and helpful staff.
Stayed 6 nights in Feb 2025

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for early train
Stayed 1 night in Feb 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception

I tend only do reviews if something is particularly good or bad. Overall the hotel was very good (a little awkward to find though) but I write this review to mention Cedric on reception. He was excellent, helpful, knowledgeable, efficient and a free upgrade! Thank you.
Stayed 1 night in Jan 2025

10/10 Excellent

Myrna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Jan 2025

8/10 Good

Marco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel sencillo pero conveniente por su ubicación para conocer Basel y algunas ciudades cercanas
Stayed 3 nights in Dec 2024

10/10 Excellent

Jamie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, walkable to city center. Free city pass.clean rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Mihaela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel with good location

Nice and friendly staff, clean and comfort room. Very good location.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xmas markets

Perfect location for city break
Stayed 2 nights in Dec 2024

4/10 Poor

Tom

Liked: Cleanliness
Not very clear or helpful checking in (there appears to be 3 hotels combined into one) basic amenities good central location though
Stayed 1 night in Dec 2024

6/10 Okay

Vanessa

Traveled with family
Liked: Cleanliness, staff & service
Easy walk from train station, and not too far to walk into the city. Unexpected colour scheme and lighting in the shower!
Stayed 1 night in Dec 2024

4/10 Poor

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Give it a pass. Not mobility accessible

The only good things about this hotel: Alina at the front desk and the room is large. Access the hotel from Hotel Metropol. There is no ramp and you have a flight of stairs to the door. Then more stairs to reception. The elevator wasn’t working - room was on the 5th floor. Layout of the hotel is one of the weirdest I’ve ever seen.
Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to central station and tram stops. Really convenient for exploring the city and zoo, as well as further afield. The hotel is not staffed 24/7 but the adjacent hotel (which is part of the same group) is, and they can assist with check in/out, bookings and other queries. Everyone was really friendly. Not all of the hotel is accessible by lift so if this is needed, let the hotel know when booking. We would stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Asli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks a lot for the kindness, excellent service and delicious breakfast❤️
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!!
Stayed 1 night in Oct 2024

8/10 Good

Dean

Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Room was compact and clean. Decent breakfast. Super convenient location near the train station.
Stayed 1 night in Sep 2024

10/10 Excellent

Felix P

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Stefan

Traveled with partner
Liked: Cleanliness, staff & service
This hotel is part of a 3 hotel complex. City Inn being the cheapest. It clearly depends what you're after. Cheap accommodation? This is your place especially when discounted on Expedia which beats booking directly at the hotel. We booked on Expedia 2 minutes before turning up at reception and everything was already in their system so no complaints there. Just be mindful that you really do get what you pay for. Rooms are tiny including the bathroom which may be an issue if you're a bit oversized. The rooms was very clean and functional. Coffee facilities available in the hallway. Aircon exists but unfortunately the remote had flat batteries so we could only switch it on but not off. Check everything upon check-in to avoid nasty surprises. Our room was facing a side street where Uber/Cab/food delivery trucks would park to wait for their next customers. Noise was unbearable almost all night. Aircon was loud too but at least there was one. Window can be opened but it was too noisy outside to do so. Check-in was painless just around the corner right next to Starbucks. Don't get confused. It's one reception for 3 hotels. The location is right across from the train station which makes it very convenient if this is your mode of transport. Bus/Tram are free during your stay thanks to the included Guest Pass you receive at check-in. Overall your rate of satisfaction will depend on the location of your room. Pay a bit extra to go higher up. Lift is available.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Corrinne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient to train and trams, walk from train station! Easy walking to local attractions such as the zoo, and restaurants. The free Basel card means free transport on the trams that pass by the hotel door. We received an upgraded room which was wonderful, very spacious,clean and quiet. Staff have been very welcoming and helpful with information and luggage lifting for tired travellers. Recommend and will stay again.
Stayed 1 night in Jul 2024

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities
This was a slightly strange maze of three inter-connected hotels but having had trouble locating which of the three reception points was working, I got checked in to a very nice room. Very convenient for rail station and old town. Excellent on site restaurant
Stayed 1 night in May 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very polite staff..great location for quick overnight.
Stayed 1 night in Jun 2024

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