6/10 Okay
Lily
Sep 19, 2025
Liked: Cleanliness, room comfort
Disliked: Staff & service
Has the basics
The room was small but had all the basics needed and was clean, the bed was comfortable. I had a shared bathroom which was nice and kept clean. The walls are very thin and you can hear everything going on in the corridors very loudly, as well as pipes/the elevator, which is quite disturbing if you are a light sleeper. The shower was also very cold every time I used it.
During my stay the lock on my door broke, which is no bodies fault, these things happen, however it too far too long for somebody to come and fix my door. I was left in the waiting room for three hours during night time waiting for someone to fix my door so I could enter my room. There was also a lack of communication with me, the didn’t tell me how long it was roughly going to take or keep me updated on the situation. When the man came to fix my door they hadn’t told him that I was in the waiting room, so he went to fix my door and I didn’t even know until I called asking for an update. This was unacceptable and very stressful. I have to say that the maintenance man was very kind though.
Lily
Stayed 6 nights in Sep 2025
