The check in, room and property were awesome, we enjoyed the views and the pool area. The room did not have A/C but fortunately on the 3rd floor so we were able to keep the windows and balcony door open to allow air to circulate through the room. With temperatures outside reaching the upper 80s during the day our room stayed around 72 and dropped into the lower 60s at night so we were comfortable. I know in the mountains it's hard to rely on television service but after being in Boone all day and Blowing Rock and Banner Elk we just wanted to veg out in front of the TV after getting back to the room. The cable went out the first night we were there, and then came back on sporadically, there was wifi in the room which was spotty at best. We ended up watching Netflix only for it to have to stop every 20 minutes to buffer due to the internet. Not a huge concern, but was a little annoyance. Overall our stay was excellent.