Carlton Hotel Bangkok Sukhumvit

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa
VIP Access

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Photo gallery for Carlton Hotel Bangkok Sukhumvit

2 bars/lounges, rooftop bar, cocktail bar
Property video
Executive Room | Egyptian cotton sheets, premium bedding, in-room safe, desk
Cafe
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
491 Sukhumvit Rd, Khlongtoey Nua, Wattana, Bangkok, 10110
  • Place, Terminal 21 Shopping Mall
    ‪7 min walk‬
  • Place, EmQuartier
    ‪9 min walk‬
  • Place, Emporium
    ‪9 min walk‬
  • Airport, Bangkok (DMK-Don Mueang Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room

9.4 out of 10
Exceptional
(82 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Room

10.0 out of 10
Exceptional
(12 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Carlton Club Room

9.8 out of 10
Exceptional
(38 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • 689 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Executive Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Bangkok

Located in Sukhumvit, Carlton Hotel Bangkok Sukhumvit is within a 5-minute walk of EmSphere Shopping Center and within 15 minutes of other popular attractions like Benchasiri Park. This 338-room, 5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Terminal 21 Shopping Mall - 7 min walk - 0.4 miles
  • EmQuartier - 9 min walk - 0.5 miles
  • Emporium - 9 min walk - 0.5 miles
  • Lumphini Park - 3 min drive - 2.2 miles
  • Pratunam Market - 4 min drive - 2.7 miles

Getting around

  • Bangkok Makkasan Station - 4 min drive
  • Asok BTS Station - 7 min walk
  • Don Mueang Intl. Airport (DMK) - 32 min drive

Restaurants

  • ‪Primeburger - ‬1 min walk
  • ‪Wah Lok - ‬1 min walk
  • ‪Breakfast Story - ‬2 min walk
  • ‪Brewski Rooftop Bar - ‬3 min walk
  • ‪Cooling Tower Rooftop Bar - ‬1 min walk

About this property

Carlton Hotel Bangkok Sukhumvit

Luxury hotel with 2 restaurants and a full-service spa
Guests of Carlton Hotel Bangkok Sukhumvit enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 55-inch Smart TVs with cable channels. Beds are dressed in Egyptian cotton sheets and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, coffee makers, and laptop-compatible safes.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Let's Relax has couples treatment room(s). Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 800 for adults and THB 400 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cooling Tower
  • Plate
  • Plunge
  • Tuxedo
  • Wah Lok

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 34 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2019
  • Designated smoking areas (fines apply)
  • No plastic drinking straws
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
An extra bed is not included in the breakfast rate plan for children aged 6-11.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 1766.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: THB 2000 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 800 for adults and THB 400 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1766.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 174/2567

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.

Frequently asked questions

Is a free cancellation option available at Carlton Hotel Bangkok Sukhumvit?

Carlton Hotel Bangkok Sukhumvit offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do near Carlton Hotel Bangkok Sukhumvit?

This hotel is situated in Sukhumvit within a 10-minute walk of Terminal 21 Shopping Mall and Emporium. You'll also find CentralWorld and Lumphini Park within a short drive.

Is there parking available at Carlton Hotel Bangkok Sukhumvit?

Yes, valet parking and self parking are offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at Carlton Hotel Bangkok Sukhumvit?

Let's Relax is the hotel's spa and services include Thai massages, hot stone massages, reflexology, and body wraps.

Does Carlton Hotel Bangkok Sukhumvit have a casino on the premises?

No, Carlton Hotel Bangkok Sukhumvit doesn't have a casino.

Will I find an indoor pool at Carlton Hotel Bangkok Sukhumvit?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

Is Carlton Hotel Bangkok Sukhumvit a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Are there hot tubs at Carlton Hotel Bangkok Sukhumvit?

No, but guests can enjoy a steam room at this hotel.

Does Carlton Hotel Bangkok Sukhumvit have a restaurant with a breakfast menu?

Yes, Carlton Hotel Bangkok Sukhumvit has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Carlton Hotel Bangkok Sukhumvit allow pets to stay free of charge?

No, pets aren't allowed at Carlton Hotel Bangkok Sukhumvit.

Does Carlton Hotel Bangkok Sukhumvit have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Carlton Hotel Bangkok Sukhumvit?

The closest major airport to Carlton Hotel Bangkok Sukhumvit is Suvarnabhumi Intl. Airport (BKK), which is 20.6 mi away (40 minutes by car). Another top airport is Don Mueang Intl. Airport (DMK), which is located 15.7 mi away (32-minute drive).

Are there rooms with balconies at Carlton Hotel Bangkok Sukhumvit?

No, there aren't any guestrooms with balconies at Carlton Hotel Bangkok Sukhumvit.

Does Carlton Hotel Bangkok Sukhumvit have a wedding venue?

There are wedding services available at Carlton Hotel Bangkok Sukhumvit if that's in your vacation plans.

Reviews

Carlton Hotel Bangkok Sukhumvit Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1286 out of 1529 reviews
Rating 8 - Good. 182 out of 1529 reviews
Rating 6 - Okay. 38 out of 1529 reviews
Rating 4 - Poor. 10 out of 1529 reviews
Rating 2 - Terrible. 13 out of 1529 reviews

Reviews

8/10 Good

Phillip, Sugar Land

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fairly new, the rooms are spacious. The swimming pool is good but busy, the fitness center is very nice and I don’t know why it’s not 24 hrs since there is no attendant anyway and it’s accessible by card. The smoking area down in the lobby can use some frequent clean up throughout the day as all the ashtrays are overflowing with cigarette butts. The rooftop restaurant food options are tasty, the breakfast buffet offers good varieties but nothing extravagant and can be very busy. The cafe in the lobby is nice and the hotel location is conveniently located with all kind of restaurants within walking distance.
Stayed 2 nights in Aug 2025

10/10 Excellent

PRITPAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked Breakfast options with order to make station.Good selection of fresh salad and fruits.All the staff at the hotel was friendly and helpful.From check in to Club Lounge the service was amazing and very welcoming.Club room is worth the upgrade.You get room at higher floor with view and club lounge access
Stayed 2 nights in Aug 2025

10/10 Excellent

Behtash

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train, shopping malls within walking distance. Very comfortable rooms.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leonard

Liked: Staff & service, amenities, property conditions & facilities
The hotel is nice and the staff is superlative - courteous and professional. The area around the hotel is lively with many dining and shopping options available.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel with excellent services, staff and security. Kevin and Ms. Lydia were especially helpful.
Stayed 4 nights in Aug 2025

10/10 Excellent

PRITPAL

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice of Western and Asian breakfast choices.Excellent service from staff at brea
Stayed 1 night in Aug 2025

2/10 Terrible

?

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option for Bangkok

Lovely hotel. Extremely clean and top tier service. Would stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional. The hotel is beautiful. The staff is friendly and will go the extra mile to help you. Highly recommended.
Afternoon tea at the coffee shop.
Afternoon tea at the coffee shop..
Stayed 26 nights in Jul 2025

10/10 Excellent

PRITPAL

Liked: Staff & service, property conditions & facilities
Carlton
Stayed 1 night in Jul 2025

10/10 Excellent

Eyal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attention to details, good size swimming pool, great gym, very friendly and supportive staff, great room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Stayed 3 nights in May 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay but slow pool bar service

Overall a good stay with slight negative on the pool bar service being very slow.
Stayed 2 nights in Jul 2025

8/10 Good

Simbiat

Liked: Staff & service, amenities
Carlton was a great experience, the staff are beyond accommodating and very kind.
Stayed 5 nights in Jul 2025

10/10 Excellent

Anutjarin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Luis Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient property. Plenty of options around and easy transport. Recommended
Stayed 8 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and clean. The staff was friendly and extremely attentive. Happy hour on the roof too bar was a lovely way to spend an evening and the breakfast was exceptional.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ernesto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Liron

Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Stayed 3 nights in Jul 2025

10/10 Excellent

Ralph

Liked: Cleanliness, property conditions & facilities, room comfort

Nice New Hotel

This hotel deserves its excellent rating. It is modern and extremely clean. The rooms are a nice size and well laid out. The bed and bedding are luxurious. Breakfast is quite good. The Carlton is in an excellent location. Overall I highly recommend this hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joaquin, Hagatna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special kudos to Mr. Title, the concierge, who provided excellent, efficient and effective services. The buffet breakfast has all the items anyone could need for breakfast/lunch. The rooms are spacious, with quality bedding and bathroom amenities. Located across the street from EMSphere and near the best malls for shopping.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ali-Reza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in many hotels and honestly the staff, cleanness and the services here were top notch! Have nothing to say except THANK YOU for making it great stay for us as it was our anniversary and wife bday present. very friendly staff and room was cleaned daily without even us asking for it. and when i say clean not just regular cleaning services you see, they would fold your cloths and go through the whole thing kinda services daily. honestly amazing and the location to everything was walkable.
Stayed 8 nights in Jul 2025

10/10 Excellent

Dexter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025