Moose Hotel And Suites

4.0 star property
VIP Access

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Photo gallery for Moose Hotel And Suites

Indoor pool
Creator video - submitted by Angela's Hotel Recs
Lobby sitting area
Front of property - evening/night
Interior entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi

Explore the area

View in a map
345 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪6 min walk‬

Room options

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Hotel Room 2 Queen

9.0 out of 10
Wonderful
(184 reviews)
  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 2 Queens

9.8 out of 10
Exceptional
(29 reviews)
  • 494 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 1 Bedroom Suite

10.0 out of 10
Exceptional
(19 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 2 Bedroom Suite

9.8 out of 10
Exceptional
(14 reviews)
  • 812 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Superior King Hotel Room

Superior King Hotel Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Hotel Room

9.4 out of 10
Exceptional
(58 reviews)
  • 329 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 1 King

9.6 out of 10
Exceptional
(115 reviews)
  • 494 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Accessible Room, 2 Queens

Superior Accessible Room, 2 Queens | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Accessible Room, 2 Queens

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Banff

Located in Downtown District, Moose Hotel And Suites is within a 5-minute walk of popular attractions such as Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. This 174-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Banff National Park Information Centre - 5 min walk - 0.3 miles
  • Banff Lake Louise Tourism Bureau - 6 min walk - 0.4 miles
  • Central Park - 12 min walk - 0.7 miles
  • Banff Centre for Arts and Creativity - 12 min walk - 0.7 miles

Getting around

  • Banff Station - 8 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪Shoku Izakaya - ‬6 min walk

About this property

Moose Hotel And Suites

Moose Hotel And Suites features a full-service spa, an indoor pool, and a gym. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include 2 hot tubs, a sauna, and free WiFi in public areas.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Refrigerators, coffee makers, and free local calls are other standard amenities.
2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Is free cancellation available at Moose Hotel And Suites?

Moose Hotel And Suites provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Moose Hotel And Suites?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on May 31, 2026 start from $505, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Moose Hotel And Suites?

This hotel is situated in Downtown District, just steps from Canadian Ski Museum West, and within a 10-minute walk of Banff Legacy Trail and Victoria Glacier. You'll also find Fairmont Banff Springs Bowling Centre and Upper Hot Springs within a short drive.

Will I be able to park at Moose Hotel And Suites?

Yes, self parking is offered for free at the hotel. An electric car charging station, wheelchair-accessible parking, and bicycle parkingare also available.

Is there a spa at Moose Hotel And Suites?

Meadow Spa + Pools is the hotel's spa and services include body wraps, couples treatments, and mani/pedis.

Does Moose Hotel And Suites feature a casino on the premises?

No, Moose Hotel And Suites doesn't have a casino.

Will I find an indoor pool at Moose Hotel And Suites?

Yes, this hotel has an indoor pool along with 2 hot tubs.

Is Moose Hotel And Suites a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant and an indoor pool plus some guestrooms feature a fireplace.

Does Moose Hotel And Suites have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Moose Hotel And Suites have a restaurant with a breakfast menu?

Yes, Moose Hotel And Suites serves a full breakfast each morning for a surcharge from its restaurant.

Does Moose Hotel And Suites allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Moose Hotel And Suites for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Does Moose Hotel And Suites have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Moose Hotel And Suites?

Yes, some guestrooms at this hotel offer either a balcony and a patio.

Moose Hotel And Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1975 out of 2491 reviews
Rating 8 - Good. 371 out of 2491 reviews
Rating 6 - Okay. 92 out of 2491 reviews
Rating 4 - Poor. 32 out of 2491 reviews
Rating 2 - Terrible. 21 out of 2491 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel. Very close to town. Great amenities. The hot tub was amazing.
Stayed 3 nights in Apr 2026

8/10 Good

Desiree

Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel! Clean, good food, nice decor.
Stayed 2 nights in Apr 2026

8/10 Good

Terry, Glasgow

Stayed 2 nights in Feb 2026

10/10 Excellent

Rachael

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and great service
Stayed 6 nights in Feb 2026

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Moose was amazing! Location is great, staff was extremely friendly, room was spacious, room was very clean and the decor is amazing! The hot tubs on the roof are perfect for enjoying the evening looking at the stars or mountains.
Stayed 3 nights in Feb 2026

10/10 Excellent

Wade

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean accommodations.
Stayed 3 nights in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! We will be back next year!
Stayed 2 nights in Feb 2026

10/10 Excellent

Duncan

Traveled with family and small children
Liked: Cleanliness, amenities
Very friendly staff. Great facilities - hot tub and sauna were very welcome after skiing in -25C. Restaurant did a good breakfast and good pizza/pasta. Excellent location within a couple of blocks of downtown with all of the shops and restaurants. The ski shuttles pick up next door and ski storage was by the pick up point
Stayed 6 nights in Feb 2026

8/10 Good

Walter, Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 4 nights in Feb 2026

10/10 Excellent

Jim

Great stay!
Stayed 2 nights in Jan 2026

6/10 Okay

azhand, Waban

Traveled with family
Liked: Cleanliness, property conditions & facilities
The first night at the hotel was a sleepless night as our room was right above the garage and the doors were opening constantly through late night and early morning. We changed our room and it’s better. Would not recommend the breakfast at all.
Stayed 1 night in Feb 2026

10/10 Excellent

Vicky

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, the location is amazing and the amenities are wonderful
Stayed 5 nights in Feb 2026

8/10 Good

Marc

Stayed 2 nights in Feb 2026

6/10 Okay

Jennifer

Stayed 1 night in Feb 2026

10/10 Excellent

Jonathan

Stayed 4 nights in Feb 2026

10/10 Excellent

Hali

Stayed 3 nights in Feb 2026

10/10 Excellent

Bernard

Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Great place ! Clean and cosy
Stayed 4 nights in Feb 2026

10/10 Excellent

Anthony

Stayed 4 nights in Feb 2026

10/10 Excellent

Andrew

Stayed 3 nights in Feb 2026

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Suite with fireplace was spacious yet cozy. Greatly enjoyed living area with fireplace and couch to relax at end of long ski day. Hotel restaurant was excellent and hotel staff were friendly, accommodating, and knowledgeable of Banff highlights. Hotel Moose amenities were excellent. I thoroughly enjoyed the rooftop hot tub overlooking the Canadian Rockies. Would definitely stay again.
Stayed 5 nights in Feb 2026

10/10 Excellent

Stephen

Stayed 6 nights in Feb 2026

10/10 Excellent

Cornelius

Stayed 1 night in Feb 2026

10/10 Excellent

Faye

Liked: Cleanliness, amenities, property conditions & facilities
Everythings was good :)
Stayed 1 night in Feb 2026

10/10 Excellent

Lafleche

Stayed 2 nights in Jan 2026

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