6/10 Aceptable
Lauren S.
27 ago. 2025
This stay looks good on paper but the hosts have work to do in terms of communication and guest experience.We booked this stay in large part for the pool however the evening we checked in the pool was completely cloudy. I had to ask multiple times for pool to be treated so it would be safe for us to use with my daughter. I felt like my concerns were not taken seriously by the owners in how they communicated. One of the owners also showed up at the property during our stay without notice cleaning the yard because previous guest left lots of trash from a party. I have never had this happen at a Vrbo rental and it made us kind of uncomfortable. Considering this is a newer listing I think the owners need to work on communication with guest in preparation for their stay. There were very limited instructions given and when problems arose I did not feel like I was treated with much respect or taken seriously. In general the house was nice and comfortable and kitchen had good amenities. If it had not been for the pool situation I would have given higher rating.
Lauren S.
Se hospedó 7 noches en agosto de 2025