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Golden Tulip Balikpapan Hotel & Suites

3.5 star property
Family-friendly hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Golden Tulip Balikpapan Hotel & Suites

Outdoor pool
Outdoor wedding area
Exterior
Executive Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing
Courtyard

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Bar
  • Spa
  • Parking available
  • Pool
  • Breakfast available

Explore the area

View in a map
Jl. Jenderal Sudirman No.7, Klandasan Ilir, Kec. Balikpapan, Balikpapan, East Kalimantan, 76114
  • Plaza Balikpapan
    ‪8 min walk‬
  • BSB Beach
    ‪3 min drive‬
  • Kemala Beach
    ‪3 min drive‬
  • Balikpapan (BPN-Sepinggan Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Suite, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite, 3 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Junior Suite, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Multiple Beds

In-room safe, desk, blackout drapes, soundproofing

Junior Suite, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Executive Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Executive Room 1 Queen Bed

  • Sleeps 2

View all photos for Junior Suite 1 Queen 1 Single Bed

In-room safe, desk, blackout drapes, soundproofing

Junior Suite 1 Queen 1 Single Bed

  • Sleeps 2

View all photos for Deluxe Room 2 Single Beds

Private kitchen | Fridge, coffee/tea maker, eco-friendly cleaning products

Deluxe Room 2 Single Beds

  • Sleeps 2

View all photos for Junior Suite 3 Single Beds

Fridge, coffee/tea maker, eco-friendly cleaning products

Junior Suite 3 Single Beds

  • Sleeps 2

View all photos for Deluxe Room 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room 1 Queen Bed

  • Sleeps 2

View all photos for Suite

In-room safe, desk, blackout drapes, soundproofing

Suite

  • Sleeps 4

View all photos for Golden Suite 1 Queen Bed 2 Single Beds

In-room safe, desk, blackout drapes, soundproofing

Golden Suite 1 Queen Bed 2 Single Beds

  • Sleeps 3

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room

  • Sleeps 2

View all photos for Junior Suite

In-room safe, desk, blackout drapes, soundproofing

Junior Suite

  • Sleeps 3

About the neighborhood

Balikpapan

Within a short walk of Plaza Balikpapan, Golden Tulip Balikpapan Hotel & Suites is within a mile (2 km) of Ruko Bandar. This 3.5-star hotel has 185 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Plaza Balikpapan - 8 min walk - 0.4 miles
  • Ruko Bandar - 14 min walk - 0.8 miles
  • E Walk - 2 min drive - 1.3 miles
  • BSB Beach - 3 min drive - 1.1 miles
  • Kemala Beach - 3 min drive - 2.1 miles

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 19 min drive

Restaurants

  • ‪Restaurant Empat Rasa - ‬6 min walk
  • ‪Amanda Brownies Kukus - ‬4 min walk
  • ‪Ajo Laweh (Soto, Ketupat & Sate Padang) - ‬4 min walk
  • ‪Ayam Penyet Ria (khas Ibu Ruth) - ‬4 min walk
  • ‪Seventh Street Pub Balikpapan - ‬3 min walk

About this property

Golden Tulip Balikpapan Hotel & Suites

Family-friendly hotel with a full-service spa and a fitness center
Golden Tulip Balikpapan Hotel & Suites features a full-service spa, an outdoor pool, and a children's pool. For transportation, you can make use of a shuttle from the airport to the hotel (available 24 hours) for USD 100000 per vehicle, as well as limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include a gym, conference space, and a 24-hour business center.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms have free toiletries and slippers. Refrigerators, coffee makers, and laptop-compatible safes are also available. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.

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8.0 out of 10, Very Good, 35 reviews
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The price is $36
Sep 11 - Sep 12
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 125,000 for adults and USD 62,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The East

Things to do

  • Bicycles
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 624 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • Elevator

More

  • 155 buildings
  • 21 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets (fees apply)

Children and extra beds

  • Up to 5 kids 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 125000 for adults and USD 62500 for children
  • Airport shuttle fee: USD 100000 per vehicle
  • A pet fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Aston Balikpapan
Aston Balikpapan Hotel
Aston Hotel Balikpapan
Aston Balikpapan Hotel And Residence
Aston Balikpapan Hotel Residence
Golden Tulip Balikpapan Hotel & Suites Hotel
Golden Tulip Balikpapan Hotel & Suites Balikpapan
Golden Tulip Balikpapan Hotel & Suites Hotel Balikpapan

Frequently asked questions

Are free cancellation options available at Golden Tulip Balikpapan Hotel & Suites?

Golden Tulip Balikpapan Hotel & Suites offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Golden Tulip Balikpapan Hotel & Suites?

As of Sep 10, 2025, prices found for a 1-night stay for 2 adults at Golden Tulip Balikpapan Hotel & Suites on Sep 14, 2025 start from $56.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Golden Tulip Balikpapan Hotel & Suites?

This hotel is located in Balikpapan, a short 9-minute walk from Plaza Balikpapan and also 17 minutes on foot from Ruko Bandar. You'll also find Bekapai Garden and Aquaboom Waterpark less than a mile away.

Is parking available on site at Golden Tulip Balikpapan Hotel & Suites?

No, this hotel doesn't offer parking.

Is there a spa at Golden Tulip Balikpapan Hotel & Suites?

There is a full-service spa available for guests to enjoy and services include massages.

Does Golden Tulip Balikpapan Hotel & Suites include a casino on the premises?

No, Golden Tulip Balikpapan Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Golden Tulip Balikpapan Hotel & Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Golden Tulip Balikpapan Hotel & Suites?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Golden Tulip Balikpapan Hotel & Suites have a hot tub?

No, this hotel doesn't have a spa tub.

Does Golden Tulip Balikpapan Hotel & Suites have a restaurant that serves breakfast?

Yes, Golden Tulip Balikpapan Hotel & Suites serves buffet breakfast for a surcharge each morning at The East.

Will Golden Tulip Balikpapan Hotel & Suites allow pets to stay for free?

Although pets can't stay for free, they are welcome at Golden Tulip Balikpapan Hotel & Suites for a fee.

Are there connecting rooms at Golden Tulip Balikpapan Hotel & Suites?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Golden Tulip Balikpapan Hotel & Suites?

The closest major airport to Golden Tulip Balikpapan Hotel & Suites is Balikpapan (BPN-Sepinggan Intl.), which is 5.1 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Golden Tulip Balikpapan Hotel & Suites?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or pool views.

Does Golden Tulip Balikpapan Hotel & Suites host weddings?

There are wedding services available at Golden Tulip Balikpapan Hotel & Suites if that's in your vacation plans.

Reviews

Golden Tulip Balikpapan Hotel & Suites Reviews

7.2

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 10 out of 63 reviews
Rating 8 - Good. 29 out of 63 reviews
Rating 6 - Okay. 13 out of 63 reviews
Rating 4 - Poor. 8 out of 63 reviews
Rating 2 - Terrible. 3 out of 63 reviews

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly staff. Nice facilities with an infinity pool overlooking the water. Tasty food in the breakfast buffet. The room is spacious and very comfortable. I would recommend the hotel to anyone traveling in the area.
Stayed 4 nights in Feb 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

They call me Papa, after many stays they are Family now.. in the restaurant they order my food, papa cannot have this..not good for you..the girls are my Daughters now so i go buy chocolate bars for them for taking care of me.. the rooms are all spacious, large comfortable bed, couch, big screen tv, many channels, the bathroom is big enough to move around in comfortably.. there is kitchenette in the room, Large refrigerator, not mini fridge.. the pool is large, clean and great fun… the cake shop has great deserts..ENAK !!! the guys at parking entrance are very nice and friendly, finally trained them…call me Tom..not sir.. the front desk staff is great.. very polite, Efficient and friendly.. Housekeeping staff does a great job also. the Woman who runs the hotel, Mami Vika is very pleasant and loved by her staff. for me when i am in Balikpapan this is literally Home ! thanks to every single person there for all the love..🙏🙏
Stayed 7 nights in Feb 2024

6/10 Okay

Dini

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Really wanted to give 10 but....

This hotel has a strategic location, my sister stayed here back in 2017 and was quite impressed by this property? however, this time we can see that the hotel has been under maintained, you can see the furniture in the room are worn out and lack of cleanliness e.g dust all over the lamp case and coffee table, yellow stained toilet seat, stained on the linen and the curtain. This hotel has lots of potential however needs lots of improvement on the Housekeeping side. I worked in the hotel myself, in my opinion the listed price isn't match the condition of the room. The few things that saved this hotel from my 1 star review are the breakfast (lots of variety and good taste), the pillow (firm and comfy) and the attentive staff. You also need to pay attention on the sofa, due to the material of the sofa and probably lack of air circulation it might invested with either bugs or mites, I got itch when I sit on the sofa and when I reported to the Front Office they stated they will do treatment however when the staff came I realized that the treatment is to cover the sofa with new linen not some kind of spray or hot steam. Kindly improve your maintenance and housekeeping procedure.
Stayed 2 nights in Jul 2023

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cannot be beat

How can i say anything but great !!!!! Room was perfect. Hotel clean and nice. However the best part was the Sfaff...ON SCALE OF 10 I SAY 20 !!!
Stayed 4 nights in Jan 2022

8/10 Good

Sanjay

Liked: Cleanliness, property conditions & facilities, room comfort

A Decent Property

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed atv3 bedroom Royal Suite Nice view by the beach, sound of the waves and winds..makes me happy.Spa was good especially after a tiring day. Good spread at breakfast.Location is near to restaurants and shops.5 minutes walk to Kampoeng Pinisi. Good stay.Recommended for people with family.Would stay again.
Stayed 2 nights in Aug 2019

6/10 Okay

ani.w, LA ,California

Business traveler, Traveled with family
Disliked: Cleanliness
Nice hotel from the outside, great ocean view & swimming pool that’s about it , check in @3pm and had to wait for another 1h , bed cover / sheets was dirty/stains , called the front desk and requested to give us clean bedding . bathroom shower had lots of mold everywhere & water smell weird/old pipe , kitchen blinds not working properly and broken . great stuff they are very nice n polite sad part the hotel need lots of fixes n cleaning up to do .
Stayed 3 nights in Jun 2019

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

The hotel is actually blocks of apartments so the rooms are really spacious, feels more like studios really. Situated just by the sea coast, I was able to enjoy the sea breeze while doing my work on my laptop in the afternoon into the evening. Breakfast was slightly lacklustre but made up for by the location and scenery.
Stayed 2 nights in Jul 2019

4/10 Poor

Alan, Hexham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty bathroom,

Checked in, usual info about breakfast etc not given, had to ask for assistance with bag. Room needs attention, bathroom filthy, pee stains all over toilet, bathroom stuck of urine, had to get them to come and disinfect bathroom. ( Still stunk ) curtains are wrong size for Window. No water in room but a empty jug so you have to go get it yourself. Didn't fancy menu so ordered a delivery, security would not let him near hotel. On check out, 2 members of staff just watched me struggle down the stairs with three bags, no help what so ever. Room was on 16th floor but still very noisy from traffic. Would not stay there again
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Enestasya

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2018

8/10 Good

june, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto!

Good hotel good view best prices👌 Enjoyed staying here😍 Thankyou aston balikpapan
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

gary, victoria canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Te. hotel was. Okay. Rooms were large. They could use better maintenance and all the balconies are locked so you can’t use them. The staff were fantastic to us and made our stay better.
Stayed 7 nights in Feb 2018

4/10 Poor

Jackie, Sydney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Below average hotel

Waited 1.5 hours to check in as our room wasnt ready at 4pm Hotel is in need of a renovation Wifi doesnt work but that could be due to general vacinity of hotel Definitely recommend another hotel
Stayed 2 nights in Nov 2017

8/10 Good

Sathianathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

WATER SMELLS MAGNISIUM VERY BAD UNABLE TO TAKEBATH

2 DAYS WITH NO BATH TAP WATER AND SHOWER SMELLS BAD MAGNESIUM.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Ok hotell

Travelling alone and had booked executive room, changed to a superior which was much better in both room felling and also the comfort. The hotel is ok, and there are some good spots to view the sea. No beach though. Internet Wifi good.
Stayed 2 nights in Sep 2017

6/10 Okay

Ronald

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst

8/10 Good

Morris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost great.!!

Clean, Nice location, has a nice safe and bathroom. Has an elevator and LCD TV. Comfortable bed, great swimming pool. Excellent complimentary breakfast. The toilet kept running all night they needed to fix it. The AC worked great. The safe was large enough for my laptop. They do attract many children / families and those children fill the pool many hours and run around in the hallways, it is a little hard to get a good night sleep with all the noise.

2/10 Terrible

Not Happy Jan, Sydney Australia

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel with a nice view but that's about it!!!

I think my title should sum it up. This hotel was saved by the view orherwise room was dirty like small ants everywhere from kitchen to bathroom. Stain on the bedsheet, ashes on the couch.

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