I hope this review saves someone else the headache that this house and property manager caused us. Please save yourself the nightmare and go elsewhere. Sadly, the house is in a great location. It could be so wonderful, but the manager of the home is so dishonest and so rude, it will never be worth renting. First, the photos in the listing are completely different than the actual home. The manager openly told us that they were from 2 years ago before the hurricanes but it’s “not a big deal”. Well, when you have 4 small children and the “kids” room layout is completely different and has no bathroom, it is a big deal.
On top of it…The house was filthy, dog chew toys everywhere, dirty sheets, there were serious plumbing issues, water stains on the ceiling, the pack and play was completely broken (we have a 5 month old) and when we asked for another she literally said we were “ruining her day”, the fridge leaked all over the floor all day and night, the golf cart brakes did not work properly (had to push with 2 feet as hard as possible to slow down) she said she’d rent us another cart, but never did so we had to rent one for the week.
She finally did admit that the house was not in rentable condition and then informed us that previous renters had left. She said we could have a full refund if we left, knowing that finding another place for the week was impossible. She blamed the home owners for everything and said they were the worst owners of all her properties. I know the owners are from out of state, and I feel for them, they are being deceived. I hope they read this and can find someone else to manage this place because it could be so nice.
Thankfully we had good weather and stayed outside most of the time. I hate leaving bad reviews but I couldn’t let anyone else go through what we did. Maybe they can get it turned around.