The Ravenala Attitude

You'll be asked to pay these charges at the property:

• A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

The charges below are included in your overall room price:

• New Year's Eve gala dinner fee
• Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Fee for buffet breakfast: approximately EUR 30 to 52 for adults, and EUR 23 to 52 for children
• Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 2:00 PM
• Check-out: noon
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• This property accepts credit cards. Cash is not accepted. 
• The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
• Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 18 and up.

Additional information about polices, regulations, and more:

• Reservations need to be made in advance for spa treatments. Contact the resort at the phone number listed on your booking confirmation.
• A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
• A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
• Registered guests are the only ones allowed in guestrooms.
• Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
• No rollaway or extra beds are available.