The baggage handler's and the security were excellent in making us feel welcomed, and so did one of the cafe workers as we checked out. Otherwise, the welcome fell short right there. The TV only had one working channel and was of poor quality. The shower was luke warm and the shower head is on its way out. Otherwise, everything else worked as it was intended. Th rooms were very clean, but the there was a price for practically everything. I love the look of the hotel, and I liked the piano, although it is in need of tuning.
I wasn't going to stay when I read the reviews, but I thought that I should at least see it for myself.