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Hotel Helenenburg

3.0 star property
Slopeside fun with golf course and restaurant

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Photo gallery for Hotel Helenenburg

Relax in a comfortable seating area with a round table and two cushioned chairs.
Cozy retreat with a single bed, table, and chair, offering a mountain view.
Welcome to our reception area, where friendly staff are available to assist with check-in and answer any questions.
Set amidst lush surroundings, this charming two-story building offers a warm and inviting atmosphere.
Enjoy an intimate dining experience under a shaded umbrella, surrounded by breathtaking mountain views.

Popular amenities

  • Room service
  • Bar
  • Gym
  • Breakfast available
  • Laundry
  • Pet friendly

Explore the area

Map
Kötschachtaler Str 18, Bad Gastein, Salzburg, 5640
  • Gastein Vapor Bath
    ‪6 min walk‬
  • Bad Gastein Waterfall
    ‪10 min walk‬
  • Felsentherme Spa
    ‪13 min walk‬

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Room options

View all photos for Standard Double Room, Balcony, View

Standard Double Room, Balcony | Hypo-allergenic bedding, in-room safe, free WiFi

Standard Double Room, Balcony, View

  • 215 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Balcony, View

Standard Single Room, Balcony | Hypo-allergenic bedding, in-room safe, free WiFi

Standard Single Room, Balcony, View

  • 129 sq ft
  • Valley view
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Bad Gastein

Hotel Helenenburg places you next to Gastein Ski Resort and within a 5-minute walk of Graukogel Cable Car. This 40-room, 3-star hotel has ski-in/ski-out access, a golf course, and a restaurant.

What's nearby

  • Gastein Vapor Bath - 6 min walk - 0.4 miles
  • Bad Gastein Waterfall - 10 min walk - 0.5 miles
  • Felsentherme Spa - 13 min walk - 0.7 miles
  • Stubnerkogel Cable Car - 13 min walk - 0.7 miles
  • Stubnerkogelbahn 1 - 14 min walk - 0.8 miles

Getting around

  • Bad Gastein Station - 15 min walk

Restaurants

  • ‪Wasserfall Bad Gastein - ‬17 min walk
  • ‪Orania Stüberl - ‬15 min walk
  • ‪Hexenhäusl - ‬17 min walk
  • ‪Pizzeria Angelo - ‬13 min walk
  • ‪Sisi Kaffeehaus - ‬10 min walk

About this property

Hotel Helenenburg

Slopeside fun with golf course and restaurant
Guests of Hotel Helenenburg have access to ski-in/ski-out access, a golf course, and a 24-hour gym. There's free parking and an airport shuttle for a fee. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Other amenities at this ski hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Balconies, hair dryers, and safes are also standard. Housekeeping is not available.
Recreational amenities at the hotel include a golf course, ski-in/ski-out access, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf course
  • Library
  • Playground
  • Sauna
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Pets

  • This property welcomes pets for EUR 10 per pet, per day, plus a deposit of EUR 10 per day
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 0.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: EUR 5.10 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: EUR 10 per day
  • Pet fee: EUR 10 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Helenenburg Bad Gastein
Hotel Helenenburg
Helenenburg Bad Gastein
Helenenburg
Hotel Helenenburg Hotel
Hotel Helenenburg Bad Gastein
Hotel Helenenburg Hotel Bad Gastein

Frequently asked questions

Are free cancellation options available at Hotel Helenenburg?

Hotel Helenenburg offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see around Hotel Helenenburg?

This hotel is located in Bad Gastein, just steps from Gastein Ski Resort and Graukogel Cable Car, and within a short walk of Gastein Vapor Bath. You'll also find Bad Gastein Waterfall and Felsentherme Spa less than a mile away.

Is there parking available at Hotel Helenenburg?

Yes, self parking is offered for free at the hotel.

Does Hotel Helenenburg include a casino at the property?

No, Hotel Helenenburg doesn't have a casino.

Is there an indoor pool at Hotel Helenenburg?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Helenenburg?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and ski-in/out access.

Are there hot tubs at Hotel Helenenburg?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Helenenburg have a restaurant that serves breakfast?

Yes, Hotel Helenenburg serves buffet breakfast for a surcharge from its restaurant.

Does Hotel Helenenburg allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Helenenburg for a fee of EUR 10 per pet, per day. A deposit of EUR 10 per day is collected.

Does Hotel Helenenburg have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Helenenburg?

Yes, every guestroom at Hotel Helenenburg comes with a balcony with some featuring valley views.

Hotel Helenenburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 39 reviews
Rating 8 - Good. 22 out of 39 reviews
Rating 6 - Okay. 2 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Davor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

vivi, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

We enjoyed staying in this quiet hotel with wonderful views and hospitable staff.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful place with a beyond wonderful staff. They even include a city pass with your room that gets you discounts throughout the area. The complimentary breakfast is delicious and offers a wide variety. Absolutely wonderful and for a great cost

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful gem

It was fabulous! The customer service from the front desk clerk and the restaurant staff was personal, friendly and professional. It was a very welcoming hotel with very spacious rooms and balconies. The three course dinner was cheap and delicious! We were not able to stay for breakfast on the morning we checked out so the staff prepared lunch kits for each of us for the next day.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Breakfast could start at 7'o clock instead of 7:30. Pillow was too thin for me. Otherwise good value for money.
Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service, amenities
Der Ausblick vom Hotel über das Gasteinertal ist spektakular, das Hotel ist leider jedoch in die Jahre gekommen. Die Ausstattung der Zimmer doch schon recht überholt, die Betten hingegen waren bequem. Enttäuschend war, dass die Handtücher nicht ausgetauscht wurden, obwohl wir sie auf den Boden gelegt hatten. Sie wurden einfach wieder aufgehängt. Wir wussten dann nicht mal mehr, wer welches Handtuch benutzt hatte. Das Frühstück war grundsätzlich ok, aber auch nicht herausragend. Das Personal an der Rezeption recht mürrisch, von Freundlichkeit oder Herzlichkeit war nichts zu bemerken. Die Gastein-Karte wurde uns erst auf Anfrage ausgeteilt, wir hätten damit die Therme, den Bus und die Liftkarten billiger bekommen.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles hat uns gefallen, bis auf das Bett/die Matratze - diese war steinhart, so dass wir kaum geschlafen haben.
Stayed 2 nights in Jan 2020

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otrolig utsikt

Fantastisk utsikt!! Enkelt inrett men fräscht rum. God frukost med mycket att välja på.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2019

8/10 Good

Jesus

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

heikki

Liked: Cleanliness, staff & service

Ihan ok

Hotelli oli hieman vanhahtava,mutta palvelu hyvää ja ystävällistä. Hotelli sijaitsee vähän syrjässä keskustasta, mutta ilmaiset ski bussit toimivat hyvin.
Stayed 4 nights in Feb 2019

10/10 Excellent

Olli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvä ja rauhallinen hotelli yöpymiseen

Hotelli rauhallisella paikalla upein näköaloin laaksoon, jos parveke sinne päin. Hyvä hinta-laatusuhde ja hyvä aamupala. Grosskugelin hissiasema ihan vieressä. Upeat rinteet ja ei ruuhkia kiusana.
Stayed 3 nights in Feb 2019

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities

Esqui em Bad Gastein

Hotel a 1.3 km do centro, os apartamentos possuem varanda com linda vista de toda a cidade. O quarto é amplo,não dispõe de cafeteira, moveis antigos, banheiro moderno com banheira. O café da manhã é razoável, estacionamento excelente, os funcionários do hotel são muito amaveis e não medem esforços para que o hospede se sinta bem-vindo . Excelente pra quem quer esquiar, uma das pistas situa-se a alguns metros do hotel.
Stayed 5 nights in Jan 2019

10/10 Excellent

Liisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra vistelse

Bra service genomgående , trevlig hjälpsam personal, stort rum med utsikt mot dalen. Bra frukost, prisvärt Lugnt läge
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gutes hotel oberhalb bad gastein

das Hotel steht oberhabl der stadt bad gastein. es ist einfach zu dem Hotel mit dem Auto zu kommen. genug Parkplatz. es ist auch einfach zu fuss in die Stadt zu gehen. wunderschönes ausblick. sehr nette Rezeption und überhaupt alle im Hotel. gutes essen. Möglichkeit am abend im aufethalsraum sitzen bleiben.
Stayed 2 nights in Sep 2018

8/10 Good

Maria

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and nice personal.
Stayed 2 nights in Jul 2018

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018

4/10 Poor

Louise

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

8/10 Good

Peder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

JAROSLAV

Liked: Cleanliness, staff & service, room comfort

Good value for money

Snídaně byla slabina, nekvalitni potraviny a pecivo z rozpeků. Vetsina hotelů to tak bohuzel ma,kdy se to konecne zmeni?

8/10 Good

Monica, Örnsköldsvik

Liked: Cleanliness, staff & service, room comfort

Prisvärt och gemytligt.

Vi var en familj på 4 som var på skidsemester. Hotellet serverade en helt ok frukost, bjöd på lite "imbiss"(snacks) på eftermiddagen (dryck fick man betala för) och erbjöd också en 3-rätters middag för 12 Euro, som inte var något märkvärdigt men helt ok när man inte orkade gå ut och leta något annat efter en lång dag i backen. Personalen var väldigt hjälpsam. Hotellet låg lite utanför, det tog ca en kvart att gå in till byn.

6/10 Okay

Sanna, Espoo.

Liked: Cleanliness, staff & service

Lasketteluloma Bad Gasteinissa.

Hieno näkymä huoneen parvekkeelta. Henkilökunta erittäin ystävällistä. Kuljetus juna-asemalle mahdollinen. Hotellin illallisella hyvä hinta/laatusuhde.

10/10 Excellent

Mikael, Sverige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mycket trevligt och prisvärt hotell !!

Mycket trevligt hotell med en mycket god service av personalen på hotellet. Närhet till ett av skidsystemen o ca 15 min promenad till centrum. Men det går gratis skidbussar dagligen vilket gör det enkelt att transportera sig mellan hotell o de olika skidområdena .. Kan varmt rekommendera detta hotell.