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Mercure Ax Les Thermes

Hotel in Ax-les-Thermes with a full-service spa and bars

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Photo gallery for Mercure Ax Les Thermes

2 bars/lounges
Minibar, in-room safe, soundproofing, free WiFi
Seasonal outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
6 chemin de la condamine, Ax-les-Thermes, 9110
  • Place, Ax-Bonascre Gondola
    ‪2 min walk‬
  • Place, Bassin des Ladres
    ‪3 min walk‬
  • Place, Les Bains du Couloubret
    ‪3 min walk‬

Room options

View all photos for Superior Family Room, 1 Double Bed, 1 Pull-out Bed, Mountain View

Minibar, in-room safe, soundproofing, free WiFi

Superior Family Room, 1 Double Bed, 1 Pull-out Bed, Mountain View

  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Minibar, in-room safe, soundproofing, free WiFi

Classic Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Minibar, in-room safe, soundproofing, free WiFi

Family Room, Multiple Beds

  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Privilege, Family Room, 2 Double Beds, Connecting Rooms

Privilege, Family Room, 2 Double Beds, Connecting Rooms | Minibar, in-room safe, soundproofing, free WiFi

Privilege, Family Room, 2 Double Beds, Connecting Rooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, soundproofing, free WiFi

Apartment, 2 Bedrooms

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Deluxe Room, 1 King Bed, Balcony, Mountain View

  • Sleeps 2
  • 1 King Bed

Deluxe Room, Multiple Beds, Terrace, Mountain View

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Privilege Family Room, 1 Double Bed, 1 Pull-out Bed, Balcony, Mountain View

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Ax-les-Thermes

Mercure Ax Les Thermes places you next to Les Bains du Couloubret and within a 5-minute walk of Bassin des Ladres. This hotel has 53 rooms and welcomes guests with conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Ax-Bonascre Gondola - 2 min walk - 0.1 miles
  • Bassin des Ladres - 3 min walk - 0.2 miles
  • Les Bains du Couloubret - 3 min walk - 0.2 miles
  • Bonascre - 5 min drive - 2.4 miles
  • Ax 3 Domaines Ski Resort - 5 min drive - 2.8 miles

Getting around

  • Ax-les-Thermes Station - 8 min walk
  • Blagnac Airport (TLS) - 107 min drive

Restaurants

  • ‪Le Bellevue - ‬6 min walk
  • ‪La Marmotte Toquée - ‬12 min drive
  • ‪le tetras - ‬52 min drive
  • ‪Le P'tit Montagnard - ‬2 min walk
  • ‪Lou Cantou - ‬11 min drive

About this property

Mercure Ax Les Thermes

Hotel in Ax-les-Thermes with a full-service spa and bars
Guests of Mercure Ax Les Thermes enjoy features like a full-service spa, free WiFi in public areas, and spa services. Self parking is available for EUR 15 per day. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Other amenities at this spa hotel include a seasonal outdoor pool, coffee/tea in a common area, and a garden.
Guests can expect free WiFi and 20-inch flat-screen TVs with satellite channels. Minibars, electric kettles, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Les Opales By Deep Nature. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 20 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2025
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per day
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Uncovered self parking fee: EUR 15 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, ANCV Chèques-vacances, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from July to August.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Mercure Ax Les Thermes (Ouverture Avril 2025)
Mercure Ax Les Thermes (Ouverture Mai 2025) Hotel
Mercure Ax Les Thermes (Ouverture Mai 2025) Ax-les-Thermes
Mercure Ax Les Thermes (Ouverture Mai 2025) Hotel Ax-les-Thermes

Frequently asked questions

Is free cancellation available at Mercure Ax Les Thermes?

Mercure Ax Les Thermes offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do near Mercure Ax Les Thermes?

This hotel is located in Ax-les-Thermes, just steps from Les Bains du Couloubret and Ax-Bonascre Gondola, and within a short walk of Bassin des Ladres. You'll also find Bonascre and Observatoire de la Montagne within a short drive.

Will I be able to park at Mercure Ax Les Thermes?

Yes, uncovered parking is offered for EUR 15 per day. Accessible parking is also available for guests.

Is a spa located at Mercure Ax Les Thermes?

Les Opales By Deep Nature is the hotel's full-service spa and services include massages.

Does Mercure Ax Les Thermes include a casino at the property?

No, Mercure Ax Les Thermes doesn't have a casino.

Will I find an indoor pool at Mercure Ax Les Thermes?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:00 AM and 9:00 PM and the seasonal pool is normally open from July until August.

Is Mercure Ax Les Thermes a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 bars, a restaurant, and a full-service spa.

Are there hot tubs at Mercure Ax Les Thermes?

Yes, guests can enjoy a spa tub at this hotel.

Does Mercure Ax Les Thermes have a restaurant with a breakfast menu?

Yes, Mercure Ax Les Thermes serves buffet breakfast each morning for a surcharge from its restaurant.

Will Mercure Ax Les Thermes allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Ax Les Thermes for a fee of EUR 20 per pet, per day.

Does Mercure Ax Les Thermes have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Mercure Ax Les Thermes?

Yes, some guestrooms at Mercure Ax Les Thermes offer a balcony.

Mercure Ax Les Thermes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nick

Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Stayed 2 nights in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente expérience
Stayed 3 nights in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Cyrille

Stayed 1 night in Oct 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
thaks
Stayed 1 night in Sep 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt sted

Efter en lang og turbulent rejse med tog var det en god oplevelse at være gæst på det hotel
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique hôtel Pour le petit déjeuner je suis un peu déçu par rapport à l’hôtel
Stayed 1 night in Sep 2025

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique hôtel

Hotel en surplomb d'Ax avec vue sur la montagne et les arbres. Chambre spacieuse tres joliment décorée et d un grand confort. Piscine superbe dans un décor naturel. Un superbe lieu. Nous y reviendrons.
Stayed 1 night in Sep 2025

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel magnifique chambre excellente je le recommande pour un séjour long
Stayed 1 night in Sep 2025

4/10 Poor

Patrick

Disliked: Staff & service

Décevant

Habitués aux Mercure Hotels, au regard du prix payé et malgré le côté neuf de de denier (ouvert en juin) nous avons été déçu par la présence de trop de matériaux de chantier, des travaux non finis, une insonorisation déplorable (c'est comme si nous regardions la TV dans notre chambre), la VMC non fonctionnelle, le téléphone non fonctionnel. De plus les tarifs du SPA (soins du corps son prohibitifs (plus de 300 € pour 1 heure de massage en couple) en comparaison à d'autres SPA d'hôtel Mercure. Bref ouvrir pour la saison c'est bien pour le business, mais quand on paye 100% du prix, on s'attends à 100% des services et du cadre de l'hôtel.C'est pour nous une grosse déception.
Stayed 1 night in Aug 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service

OK hotel til en enkelt nat.

God og hjælpsom reception. Fin parkering i aflåst garage for 12 EUR. Desværre var der gæster med en hund ovenpå vores værelse som er meget lydt. Sengen er lidt smal. Vi kan godt anbefale værelset til en enkelt overnatning.
Stayed 1 night in Jul 2025