Tru By Hilton Austin NW Arboretum, TX

2.5 star property
Hotel in Austin with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Tru By Hilton Austin NW Arboretum, TX

Reception
Business center
Desk, laptop workspace, blackout drapes, iron/ironing board
Terrace/patio
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
11603 Jollyville Rd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪3 min drive‬
  • Apple Inc.
    ‪3 min drive‬
  • Q2 Stadium
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪23 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(58 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Austin

Tru By Hilton Austin NW Arboretum, TX places you within 2 miles (3 km) of Arboretum at Great Hills Mall and Apple Inc.. This 121-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Arboretum at Great Hills Mall - 3 min drive - 2.6 miles
  • Apple Inc. - 3 min drive - 1.4 miles
  • Domain Northside - 4 min drive - 2.4 miles
  • Q2 Stadium - 5 min drive - 3.5 miles
  • St. David's North Austin Medical Center - 6 min drive - 3.1 miles

Getting around

  • Lakeline Station - 9 min drive
  • Austin Station - 18 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 22 min drive

Restaurants

  • ‪Rudy's Country Store & Bar-B-Q - ‬6 min walk
  • ‪Chuy's - ‬4 min walk
  • ‪Seton Northwest Hospital - ‬3 min drive
  • ‪P. Terry's Burger Stand - ‬16 min walk
  • ‪Dame Café - ‬19 min walk

About this property

Tru By Hilton Austin NW Arboretum, TX

Hotel in Austin with free breakfast and a fitness center
Built in 2022, the brand new Tru By Hilton Austin NW Arboretum, TX features a gym, a business center, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
Guests can expect 55-inch LED TVs with cable channels and Netflix, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, phones, and ironing boards.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • iPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay, plus a deposit of USD 50 per night
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Austin NW Arboretum, TX Hotel
Tru By Hilton Austin NW Arboretum, TX Austin
Tru By Hilton Austin NW Arboretum, TX Hotel Austin

Frequently asked questions

Is free cancellation available at Tru By Hilton Austin NW Arboretum, TX?

Tru By Hilton Austin NW Arboretum, TX provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Tru By Hilton Austin NW Arboretum, TX?

As of Sep 23, 2025, prices found for a 1-night stay for 2 adults at Tru By Hilton Austin NW Arboretum, TX on Sep 28, 2025 start from $87.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Tru By Hilton Austin NW Arboretum, TX?

This hotel is located in Austin, close to Arboretum at Great Hills Mall, Q2 Stadium, and Lakeline Mall. You'll also find Apple Inc. and Domain Northside within a short drive.

Is there parking available at Tru By Hilton Austin NW Arboretum, TX?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru By Hilton Austin NW Arboretum, TX include a casino on the premises?

No, Tru By Hilton Austin NW Arboretum, TX doesn't have a casino.

Is there an indoor pool at Tru By Hilton Austin NW Arboretum, TX?

No, there is no indoor pool at this hotel.

Is Tru By Hilton Austin NW Arboretum, TX a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like Netflix and free Internet access as well as free breakfast.

Does Tru By Hilton Austin NW Arboretum, TX have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tru By Hilton Austin NW Arboretum, TX have a restaurant with a breakfast menu?

Tru By Hilton Austin NW Arboretum, TX offers free buffet breakfast each morning though there is no restaurant.

Does Tru By Hilton Austin NW Arboretum, TX allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Tru By Hilton Austin NW Arboretum, TX for a fee of USD 50 per pet, per stay. A deposit of USD 50 per night is collected.

Does Tru By Hilton Austin NW Arboretum, TX have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Tru By Hilton Austin NW Arboretum, TX?

The closest major airport to Tru By Hilton Austin NW Arboretum, TX is Austin-Bergstrom Intl. Airport (AUS), which is 19.5 mi away (22 minutes by car).

Are there rooms with balconies at Tru By Hilton Austin NW Arboretum, TX?

No, there aren't any guestrooms with balconies at Tru By Hilton Austin NW Arboretum, TX.

Tru By Hilton Austin NW Arboretum, TX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 519 out of 699 reviews
Rating 8 - Good. 115 out of 699 reviews
Rating 6 - Okay. 35 out of 699 reviews
Rating 4 - Poor. 15 out of 699 reviews
Rating 2 - Terrible. 15 out of 699 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay very clean I always know what to expect when staying at Tru.
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Stayed 3 nights in Jun 2025

10/10 Excellent

Barbie Deltressa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent study and hotel. Very friendly and kind staff willing and eager to accommodate your needs. Highly recommend this hotel to stay at in Austin Texas
Stayed 2 nights in Jun 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Fast and easy check in. Friendly staff and clean lobby. Looks to be fairly new. Beds were not very comfortable, but not terrible. Bathrooms very clean. Location was great just off the highway and lots of restaurants and HEB down the road. Would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Cynthia

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Noisy, thin walls, minimal amenities Nasty smelling soap
Stayed 1 night in Jun 2025

10/10 Excellent

Gracelyn

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Blanca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always great to stay at Tru Hilton!
Stayed 2 nights in May 2025

10/10 Excellent

Ramesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice ambience
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved it! My first solo overnight trip and it was all very neat and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Byron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Bradley

Stayed 1 night in May 2025

2/10 Terrible

Steven

Stayed 1 night in May 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Dharanipriya

Stayed 2 nights in May 2025

10/10 Excellent

Laurel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to get around north and south of city. Close to my daughter's house, so the perfect place for us
Stayed 3 nights in May 2025

10/10 Excellent

Adam, Tomball

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

8/10 Good

Jasmin

Business traveler, Traveled with family
Very nice and quiet
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kim marie

Stayed 1 night in May 2025

8/10 Good

Julia

Stayed 1 night in May 2025

10/10 Excellent

Vaishnavi

Stayed 4 nights in May 2025

10/10 Excellent

Navila

Traveled with family and small children, Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025