8/10 Bueno
Jasmine S.
13 jul. 2025
No le gustó: Limpieza
To preface: this weekend was the same weekend when the horrible flooding happened. Though this part of town was not fully impacted, the rain was quite heavy. We woke up Saturday morning with water in the bedroom. I immediately notified the host. Then, as the day went by, more water came in, even under the floorboards. Plus, the roof was leaking a bit in the kitchen- water was slowing dripping out of the light fixture. I shared all of this with the host and provided photos and a video as well. However, they didn't respond to those messages... The weather is not something the VRBO host had control over. At first the host had just asked if we wanted them to come by to clean it. But then when more water came in, they didn't say anything else. We had to use a handful of the VRBO's bath towels along with our own towels just to soak up the water. That was clear in the photos we sent. It would have been nice to be checked up on and offered more towels to help clean or something along those lines...The house itself: I was not satisfied with the cleanliness. There were a lot of dead bugs; some under the living room mattresses that we had to swept up, some in the bathtub that we watered down. We could not walk around with our socks without collecting so much dirt. Also the bedsheets may need to be replaced as one of the sheets had what looked to be an old blood stain. Limo: communication can be better (I had to keep asking to confirm) but it was free and on time to my requests.
Jasmine S.
Se hospedó 2 noches en julio de 2025