Pullman Auckland Hotel & Apartments

5.0 star property
Luxury hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Pullman Auckland Hotel & Apartments

Relax and dine in style on our outdoor patio, complete with tables, chairs, and a shaded seating area.
Relax in a spacious room with a large bed, flat-screen TV, and city views from the balcony.
Experience the vibrant atmosphere of TAPESTRY GRILL & BAR, where a modern design meets urban charm.
Enjoy a panoramic view of the water from this stylish space, featuring a dining area, staircase, and artistic touches.
Relax in a comfortable seating area with a sofa and armchair, flat-screen TV, and dining table.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Cnr Waterloo Quadrant & Princes Street, Auckland, 1010
  • University of Auckland
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪8 min walk‬
  • Sky Tower
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

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Room options

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 710 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Residence)

8.0 out of 10
Very good
(3 reviews)
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Deluxe Suite, 1 Queen Bed

  • 474 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Executive)

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

8.6 out of 10
Excellent
(14 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(7 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Apartment, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 710 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(33 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2

One Bedroom Apartment

  • Sleeps 2

Superior Queen Room

  • Sleeps 2

Two Bedroom Apartment

  • Sleeps 4

Two Bedroom Penthouse

  • Sleeps 4

King Studio

  • Sleeps 2

Junior King Suite

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Executive King Suite

  • Sleeps 2

Deluxe Queen Suite

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Superior Two Queen Room

  • Sleeps 3

Superior Executive King Room

  • Sleeps 2

One Bedroom Deluxe Apartment

  • Sleeps 2

Superior Room

  • Sleeps 2

Three Bedroom Apartment

  • Sleeps 6

Superior Residence

  • Sleeps 2

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About the neighborhood

Auckland

Located in Auckland Central Business District, Pullman Auckland Hotel & Apartments is adjacent to University of Auckland and within a 10-minute walk of other popular attractions like Queen Street Shopping District. This 321-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • University of Auckland - 2 min walk - 0.1 miles
  • Spark Arena - 6 min walk - 0.4 miles
  • Auckland Ferry Terminal - 8 min walk - 0.5 miles
  • Sky Tower - 11 min walk - 0.6 miles
  • SkyCity Casino - 11 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 7 min walk
  • The Strand Station - 14 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Giapo - ‬4 min walk
  • ‪Old Government House - ‬3 min walk
  • ‪King Made Noodles 金味德牛肉拉面 - ‬3 min walk
  • ‪Tanpopo Ramen - ‬4 min walk
  • ‪The Northern Club - ‬1 min walk

About this property

Pullman Auckland Hotel & Apartments

Luxury hotel with a full-service spa and a health club
Guests of Pullman Auckland Hotel & Apartments enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for NZD 60 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
49-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include minibars, coffee makers, and laptop-compatible safes. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Luxe Spa at Pullman has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Finnish, French, German, Hindi, Korean, Portuguese, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tapestry Bar & Terrace
  • Tapestry Grill

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Conference center

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (33 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 14 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 65.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 22 for children
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Pullman
Pullman Auckland
Pullman Hotel Auckland
Pullman Auckland Hotel
Pullman Auckland Hotel Auckland Central
Pullman Auckland New Zealand
Auckland Hyatt Regency

Frequently asked questions

Are free cancellation options available at Pullman Auckland Hotel & Apartments?

Pullman Auckland Hotel & Apartments provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Pullman Auckland Hotel & Apartments?

As of Aug 5, 2025, prices found for a 1-night stay for 2 adults at Pullman Auckland Hotel & Apartments on Aug 10, 2025 start from $97.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Pullman Auckland Hotel & Apartments?

This hotel is situated in Auckland Central Business District within a 10-minute walk of Queen Street Shopping District and Queens Wharf. You'll also find Spark Arena and Auckland Ferry Terminal less than a mile away.

Is parking available on site at Pullman Auckland Hotel & Apartments?

Yes, covered valet parking is offered for NZD 60 per night with in/out privileges. Electric car charging is also available for guests.

Is there a spa at Pullman Auckland Hotel & Apartments?

Luxe Spa at Pullman is the hotel's spa and services include prenatal massages, hot stone massages, Ayurvedic treatments, and aromatherapy.

Does Pullman Auckland Hotel & Apartments include a casino on the premises?

No, Pullman Auckland Hotel & Apartments doesn't have a casino.

Will I find an indoor pool at Pullman Auckland Hotel & Apartments?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Pullman Auckland Hotel & Apartments?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Pullman Auckland Hotel & Apartments?

Yes, guests can enjoy a spa tub at this hotel.

Does Pullman Auckland Hotel & Apartments feature a restaurant that includes a breakfast menu?

Yes, Pullman Auckland Hotel & Apartments serves buffet breakfast for a surcharge each morning at Tapestry Grill.

Will Pullman Auckland Hotel & Apartments allow pets to stay free of charge?

No, pets aren't allowed at Pullman Auckland Hotel & Apartments.

Does Pullman Auckland Hotel & Apartments have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Pullman Auckland Hotel & Apartments?

The closest major airport to Pullman Auckland Hotel & Apartments is Auckland Intl. Airport (AKL), which is 17.3 mi away (26 minutes by car).

Can I book a room with a balcony at Pullman Auckland Hotel & Apartments?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy harbor or park views.

Does Pullman Auckland Hotel & Apartments have a wedding venue?

Take advantage of the wedding venue at Pullman Auckland Hotel & Apartments if you plan to say "I do" during your trip.

Pullman Auckland Hotel & Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1002 reviews
Rating 8 - Good. 281 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Quasirat, Leighton Buzzard

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was dated, needs renovating desperately! Did not expect the room to be dated with no power sockets by the bed and bulky table lamps on antique night stands. The tv was on a unit not hung on the wall- haven’t seen tv on a unit for a while now. The room did not live up to a 5 star rated hotel! Lobby area was nicely done but the room was shockingly old and disappointing. Pullman needs to pull its socks up.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chacko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, service and delicious breakfast
Stayed 3 nights in May 2025

2/10 Terrible

Olivia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Paid for a superior king room, got a view of a roof and wall. Bathroom was small and outdated, the bath would only fit a child.
Stayed 1 night in May 2025

10/10 Excellent

Lana, Napier

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service, did not like the vanilla misting out everywhere. Small but lovely rooms, great pool and spa.
Stayed 1 night in Apr 2025

6/10 Okay

Janine

Business traveler
Liked: Cleanliness, staff & service
Great check in experience, staff were brilliant, but room was sparsely furnished for its size, and had a loud electric hum that kept me awake all night. I arrived at 11pm after a very delayed flight and a horrible experience at the hotel I was booked to stay at and the staff were very efficient but not being able to sleep ruined the stay.
Stayed 1 night in May 2025

8/10 Good

Georgia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great service
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal customer service and fantastic amenities/comfort of rooms
Stayed 3 nights in Apr 2025

10/10 Excellent

Abbey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Shaneel

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Ogheneyoma Emmanuella

Traveled with family
Liked: Amenities
Good food
Stayed 5 nights in Apr 2025

6/10 Okay

Matthew

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Great time at the swimmign pool. Not enought staff, so setvice took very long time. Some issues with theth room, but nothing major. Expedia did not show us the best offer for that hotel. So next time we ill check directly with hotels webistes.
Stayed 2 nights in Apr 2025

10/10 Excellent

Reece

Stayed 1 night in Apr 2025

8/10 Good

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful and friendly. Bed is very comfortable - I had a great sleep both nights. Room was very spacious. Great having a bathtub too. I will definitely stay here again! Interiors are a little bit dated and might benefit from a refresh. Room service menu is only available as a channel on the TV - I have never come across this before and it’s bizarre. If yoi miss the menu page I want to look at then it’s a 10mins wait for the video to loop back to those items.
Stayed 2 nights in Apr 2025

8/10 Good

Sarah, Christchurch

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jono

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Pool and facilities on another level and very high quality. Will stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Room was big and quiet, and beds were very comfortable The kids had a great time at the pool. Location was very convenient as we were going to a concert at Spark Arena - hotel was only 8min walk distance. Will definitely stay again
Stayed 1 night in Apr 2025

10/10 Excellent

David J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels like home

Regular customer of the hotel not the apartments. Feel at home staying here. Great pool & on site bar & restaurant
Stayed 1 night in Mar 2025

8/10 Good

Megan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to spark arena
Stayed 1 night in Apr 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Alison, Airdrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Children enjoyed the pool, hot tub and sauna.
Stayed 2 nights in Mar 2025

10/10 Excellent

G M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pool and gym

Usually when I stay here I have booked a Studio Room in the hotel which is a little dated. This time I booked an Apartment which was much bigger and more comfortable. The gym and pool at this hotel is outstanding and is what draws me back.
Stayed 4 nights in Mar 2025

8/10 Good

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A
Stayed 2 nights in Mar 2025