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Pullman Auckland Hotel & Apartments

5.0 star property

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Photo gallery for Pullman Auckland Hotel & Apartments

Exterior
Premium bedding, minibar, in-room safe, desk
Reception
Fitness facility
Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Cnr Waterloo Quadrant & Princes Street, Auckland, 1010
  • Place, University of Auckland
    ‪1 min walk‬
  • Place, Queen Street Shopping District
    ‪6 min walk‬
  • Place, Spark Arena
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(46 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Residence)

Superior Room, 1 King Bed (Residence) | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Residence)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds

8.6 out of 10
Excellent
(16 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Harbor view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Queen Bed

  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Executive)

Superior Room, 1 King Bed (Executive) | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Executive)

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(7 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Studio, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Auckland

Located in Auckland Central Business District, Pullman Auckland Hotel & Apartments is adjacent to University of Auckland and within a 10-minute walk of other popular attractions like Queen Street Shopping District. This 321-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • University of Auckland - 1 min walk - 0.1 miles
  • Queen Street Shopping District - 6 min walk - 0.4 miles
  • Spark Arena - 6 min walk - 0.4 miles
  • Sky Tower - 11 min walk - 0.6 miles
  • SkyCity Casino - 11 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 9 min walk
  • The Strand Station - 11 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Old Government House - ‬2 min walk
  • ‪Tapestry Dining - ‬2 min walk
  • ‪Executive Lounge Pullman - ‬2 min walk
  • ‪Mamak Malaysian Restaurant - ‬5 min walk
  • ‪1920's Cafe - ‬7 min walk

About this property

Pullman Auckland Hotel & Apartments

Guests of Pullman Auckland Hotel & Apartments enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for NZD 60 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
49-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include minibars, coffee makers, and laptop-compatible safes. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Luxe Spa at Pullman has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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  • Pool
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tapestry Bar & Terrace
  • Tapestry Grill

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Conference center

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (33 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 14 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in fee for check-in between 11:00 AM and 3:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 65.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 22 for children
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Pullman

Pullman Auckland

Pullman Hotel Auckland

Pullman Auckland Hotel

Pullman Auckland Hotel Auckland Central

Pullman Auckland New Zealand

Auckland Hyatt Regency

Frequently asked questions

Are free cancellation options available at Pullman Auckland Hotel & Apartments?

Pullman Auckland Hotel & Apartments provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Pullman Auckland Hotel & Apartments?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Pullman Auckland Hotel & Apartments on May 24, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Pullman Auckland Hotel & Apartments?

This hotel is situated in Auckland Central Business District within a short 9-minute walk of Spark Arena and also 12 minutes on foot from Sky Tower. You'll also find SkyCity Casino and Auckland Ferry Terminal less than a mile away.

Is parking available on site at Pullman Auckland Hotel & Apartments?

Yes, covered valet parking is offered for NZD 60 per night with in/out privileges. An electric car charging station is also available for guests.

Is there a spa at Pullman Auckland Hotel & Apartments?

Luxe Spa at Pullman is the hotel's spa and services include sports massages, Swedish massages, aromatherapy, and couples treatments.

Are there luxury amenities available at Pullman Auckland Hotel & Apartments?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and deep-tissue massages at this hotel.

Does Pullman Auckland Hotel & Apartments include a casino on the premises?

No, Pullman Auckland Hotel & Apartments doesn't have a casino.

Will I find an indoor pool at Pullman Auckland Hotel & Apartments?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Pullman Auckland Hotel & Apartments?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Pullman Auckland Hotel & Apartments have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Pullman Auckland Hotel & Apartments feature a restaurant that includes a breakfast menu?

Yes, Pullman Auckland Hotel & Apartments serves buffet breakfast for a surcharge each morning at Tapestry Grill.

Will Pullman Auckland Hotel & Apartments allow pets to stay free of charge?

No, pets aren't allowed at Pullman Auckland Hotel & Apartments.

Does Pullman Auckland Hotel & Apartments have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Pullman Auckland Hotel & Apartments?

The closest major airport to Pullman Auckland Hotel & Apartments is Auckland Intl. Airport (AKL), which is 17.7 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Pullman Auckland Hotel & Apartments?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy harbor and city views.

Does Pullman Auckland Hotel & Apartments have a wedding venue?

Take advantage of the wedding venue at Pullman Auckland Hotel & Apartments if you plan to say "I do" during your trip.

Pullman Auckland Hotel & Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1002 reviews
Rating 8 - Good. 277 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

matthew

Stayed 3 nights in Feb 2026

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, good room :)
Stayed 2 nights in Feb 2026

8/10 Good

Jennifer

Stayed 3 nights in Jan 2026

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
Everything was great.
Stayed 1 night in Feb 2026

4/10 Poor

Fraser

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room felt very tired and dusty in places. It needs a deep clean not a daily surface wipe. The bath had a few cracks as did the sink. Air Conditioner was ‘so’ noisy we couldn’t use it at night while sleeping. Have been loyal to this hotel for ‘many’ years but there are plenty better alternatives out there as I found on this trip. Such a pity..
Stayed 5 nights in Jan 2026

10/10 Excellent

Hannah

Traveled with group
Liked: Cleanliness, amenities
I love the Pullman, the team go above and beyond for their guests. Comfortable rooms and a great breakfast buffet
Stayed 2 nights in Jan 2026

8/10 Good

liongi

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service from all staff
Stayed 3 nights in Jan 2026

8/10 Good

Adam Thomas

Traveled with family
Liked: Cleanliness, amenities
Great location
Stayed 2 nights in Jan 2026

8/10 Good

Imogen

Stayed 1 night in Jan 2026

10/10 Excellent

Carole

Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

10/10 Excellent

Renae

Stayed 1 night in Jan 2026

10/10 Excellent

Laurel-Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stylish & modern room, comfortable beds, nice outlook towards a park. Great indoor heated pool, spa, sauna. Had a delicious dinner at the hotel restaurant.
Stayed 1 night in Dec 2025

10/10 Excellent

Rohit

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service and excellent place to stay !
Stayed 5 nights in Dec 2025

6/10 Okay

Haydar Gokce

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel needs clearly a renovation, photographs were taken most likely so many years ago. It’s a very tired hotel but apart from that, staff and services was not too bad.
Stayed 3 nights in Dec 2025

8/10 Good

celia

Stayed 1 night in Dec 2025

8/10 Good

Troy

Traveled with family
Liked: Cleanliness, staff & service
Staff are excellent, hotel is getting more dated than UK or European Pullman but was prefect for the price.
Stayed 2 nights in Dec 2025

10/10 Excellent

Abdulrahim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was spacious, cleaned and breakfast was great
Stayed 6 nights in Dec 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities
Spa was tired and missing hot water in the men’s showers
Stayed 1 night in Dec 2025

10/10 Excellent

JeanLuc

Stayed 2 nights in Nov 2025

10/10 Excellent

Jin su

Stayed 1 night in Dec 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Stayed 2 nights in Nov 2025

10/10 Excellent

Antony

Stayed 1 night in Nov 2025

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

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