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InterContinental Auckland by IHG

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Photo gallery for InterContinental Auckland by IHG

A modern hotel room with a large window offering a view of a cruise ship and a cityscape.
Property video
A modern living room with a sofa, coffee table, and dining area. A large window offers a view of the city and water.
A modern lobby with a glass entrance, potted plants, and an escalator.
A breakfast buffet with various pastries and bread, a modern chandelier, and a view of the city through large windows.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1 Queen Street, Auckland, 1010
  • Place, Queens Wharf
    ‪1 min walk‬
  • Place, Princes Wharf
    ‪2 min walk‬
  • Place, Queen Street Shopping District
    ‪2 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Classic Room

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a decorative vase with flowers.

Classic Room

8.8 out of 10
Excellent
(11 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View

A hotel room with a large bed, a flat-screen TV mounted on the wall, a view of a cityscape through a large window, and a decorative wall piece.

Suite, 1 Bedroom, Club Lounge Access, City View

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Harbor View

A modern hotel room with a large bed, a TV, a desk, and a view of the sea.

Classic Room, 1 King Bed, Harbor View

9.4 out of 10
Exceptional
(13 reviews)
  • Harbor view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a TV, a seating area, and a view of the city.

Classic Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access, Harbor View

A modern hotel room with a large window offering a view of a cruise ship and a cityscape.

Junior Suite, 1 King Bed, Club Lounge Access, Harbor View

10.0 out of 10
Exceptional
(2 reviews)
  • Harbor view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

A hotel room with a large bed, a dining table with two chairs, a small table with a vase, and a large window with a view of a cruise ship and port.

Suite, 1 Bedroom, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a bed, a sofa, a nightstand, and a lamp.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

A modern hotel room with a large bed, a TV, a seating area with a view of the city, and a balcony with a view of the harbor.

Classic Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, Harbor View

A modern living room with a large TV, a dining table with chairs, a sofa, and a view of a cruise ship.

Suite, 1 Bedroom, Club Lounge Access, Harbor View

  • Harbor view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a decorative vase with flowers.

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

A modern hotel room with two beds, a large mirror, a wall-mounted TV, and a small table with a lamp and a plant.

Classic Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible

A modern hotel room with a large flat-screen TV mounted on the wall, a bed with white linens, and a bedside table with a lamp.

Premium Room, 2 Queen Beds, Accessible

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Harbor View

A modern hotel room with two beds, a TV, and a view of the sea.

Classic Room, 2 Queen Beds, Harbor View

10.0 out of 10
Exceptional
(3 reviews)
  • Harbor view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

A modern living room with a sofa, coffee table, and dining area. A large window offers a view of the city and water.

Presidential Suite

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access, Harbor View

A modern hotel room with a large bed, a TV, a desk, and a view of the sea.

Classic Room, 1 King Bed, Club Lounge Access, Harbor View

9.0 out of 10
Wonderful
(4 reviews)
  • Harbor view
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Club Lounge Access, Harbor View

A modern hotel room with two beds, a TV, and a view of the sea.

Classic Room, 2 Queen Beds, Club Lounge Access, Harbor View

8.0 out of 10
Very good
(1 review)
  • Harbor view
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Auckland

Located in Auckland Central Business District, InterContinental Auckland by IHG is next to popular attractions like Commercial Bay and Auckland Ferry Terminal. This 139-room, 5-star hotel has a restaurant, free in-room WiFi, and a gym. Centrally located in Auckland, the hotel is connected to a shopping center and also a short walk from Princes Wharf and Spark Arena.

What's nearby

  • Queens Wharf - 1 min walk - 0.0 miles
  • Princes Wharf - 2 min walk - 0.1 miles
  • Queen Street Shopping District - 2 min walk - 0.1 miles
  • University of Auckland - 5 min walk - 0.3 miles
  • Spark Arena - 13 min walk - 0.7 miles

Getting around

  • Waitematā Station - 3 min walk
  • Halsey Street Tram Stop - 10 min walk
  • Auckland Intl. Airport (AKL) - 30 min drive

Restaurants

  • ‪Reign & Pour - ‬1 min walk
  • ‪Botswana Butchery - ‬1 min walk
  • ‪The Shucker Brothers - ‬1 min walk
  • ‪Lieutenant - ‬2 min walk
  • ‪South American Oven Commercial Bay - ‬2 min walk

About this property

InterContinental Auckland by IHG

InterContinental Auckland by IHG features a gym, free WiFi in public areas, and spa services. Valet parking is offered for NZD 70 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include local meal delivery service, a porter/bellhop, and a water dispenser.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, minibars, and espresso makers. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (NZD 70 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 49 for adults and NZD 24.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Designer stores
  • Gym
  • Shopping mall

Family friendly

  • Dining table
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Built in 2024
  • Double-glazed windows
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 80.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 49 for adults and NZD 24.5 for children
  • Covered valet parking fee: NZD 70 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

InterContinental Auckland by IHG Hotel
Intercontinental Auckland an IHG Hotel
InterContinental Auckland by IHG Auckland
InterContinental Auckland by IHG Hotel Auckland

Frequently asked questions

Are free cancellation options available at InterContinental Auckland by IHG?

InterContinental Auckland by IHG provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at InterContinental Auckland by IHG?

As of Sep 26, 2026, prices found for a 1-night stay for 2 adults at InterContinental Auckland by IHG on Oct 1, 2026 start from $240, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to InterContinental Auckland by IHG?

This hotel is situated in Auckland Central Business District, just steps from Auckland Ferry Terminal and Queens Wharf, and within a short walk of Princes Wharf. You'll also find Queen Street Shopping District and Sky Tower less than a mile away.

Does InterContinental Auckland by IHG feature a casino at the property?

No, InterContinental Auckland by IHG doesn't have a casino.

Will I find an indoor pool at InterContinental Auckland by IHG?

No, there is no indoor pool at this hotel.

Does InterContinental Auckland by IHG feature a restaurant that includes a breakfast menu?

Yes, InterContinental Auckland by IHG serves a full breakfast each morning for a surcharge from its restaurant.

Will InterContinental Auckland by IHG allow pets to stay free of charge?

No, pets aren't allowed at InterContinental Auckland by IHG.

How far is the airport from InterContinental Auckland by IHG?

The closest major airport to InterContinental Auckland by IHG is Auckland Intl. Airport (AKL), which is 17.7 mi away (30 minutes by car).

InterContinental Auckland by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 295 out of 336 reviews
Rating 8 - Good. 28 out of 336 reviews
Rating 6 - Okay. 6 out of 336 reviews
Rating 4 - Poor. 2 out of 336 reviews
Rating 2 - Terrible. 5 out of 336 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and rooms were excellent. Easy access to ferries and places to eat.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and recommend the club lounge.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cleanliness
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy excellent breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and well appointed. Our room was small but was very comfortable and had a great shower.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Wonderful stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly the best hotel in Auckland. Astehtically pleaseing in every aspect, classy rooms that feel homely, amazing views, great food and even better service. A true 5 star hotel in every aspect. For the absolute best stay book a harbour view with club lounge access and you will feel truly feel special as the club lounge is right up there with the best anywhere in the world!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast I have ever had in a hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Beautiful room, friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
great location mostly, but the overall service, food were also excellent, i would recommend for sure-
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Well located & beautiful property on the waterfront near high end shopping, restaurants, etc.
Cruise ship terminal across the street and to the left and right of hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Location perfect.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service great location great staff and the most comfortable rooms
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay. Excellent rooms and service
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. Our TV did not work for our 6 day stay. But we were out majority of the time so didn’t need to watch TV. Great hotel.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room very clean, staff very helpful
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, friendly staff and amazing breakfast
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing restaurant, great location!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Short walk to cruise ship port. Lots of restaurants and shops. Staff was very nice.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Nov 2025