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Crowne Plaza Auckland by IHG

4.0 star property

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Photo gallery for Crowne Plaza Auckland by IHG

Property amenity
Exterior
Lobby sitting area
Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
128 Albert St, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed (Bath Shower Combination)

9.0 out of 10
Wonderful
(60 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Standard Room, 2 Queen Beds (Bath Shower Combination) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds (Bath Shower Combination)

9.2 out of 10
Wonderful
(111 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

Room amenity

Standard Room, 1 King Bed, City View (High Floor)

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Room amenity

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room

  • 344 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (High Floor)

Room amenity

Standard Room, 2 Queen Beds, City View (High Floor)

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor)

Room amenity

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(20 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 2 Queen Beds, Club Lounge Access (High Floor)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

  • Ocean view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access) | Room amenity

Suite, 1 King Bed, Balcony, Ocean View (Club Lounge Access)

  • Ocean view
  • 915 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed, Club Lounge Access, City View (High Floor)

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Front of property

SkyCity Hotel

Auckland Central Business District
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 2,034 reviews
$109 nightly
The price is $127
Apr 7 - Apr 8
Total with taxes and fees
SkyCity Hotel

About the neighborhood

Auckland

Located in Auckland Central Business District, Crowne Plaza Auckland by IHG is next to popular attractions like SkyCity Casino and Sky Tower. This 4-star hotel welcomes guests with 352 rooms and conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Sky Tower - 2 min walk - 0.1 miles
  • SkyCity Casino - 2 min walk - 0.1 miles
  • Queen Street Shopping District - 3 min walk - 0.2 miles
  • University of Auckland - 6 min walk - 0.4 miles
  • Princes Wharf - 10 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪The Original Tony's - ‬3 min walk
  • ‪Slow Koi - ‬2 min walk
  • ‪Ten-Hana - ‬1 min walk
  • ‪Bonz Cajun Kitchen - ‬2 min walk
  • ‪Kiraku - ‬2 min walk

About this property

Crowne Plaza Auckland by IHG

At Crowne Plaza Auckland by IHG, guests have access to a 24-hour gym, a sauna, and free WiFi in public areas. Self parking is offered for NZD 30 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and pay movies. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, refrigerators, and coffee makers.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Apr 1 - Apr 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (NZD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aria Restaurant and Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (10,118 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for NZD 65.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Self parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel

Frequently asked questions

Is free cancellation available at Crowne Plaza Auckland by IHG?

Crowne Plaza Auckland by IHG provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Auckland by IHG?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Auckland by IHG on Apr 13, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Crowne Plaza Auckland by IHG?

This hotel is situated in Auckland Central Business District, just steps from Sky Tower and SkyCity Casino. You'll also find Princes Wharf and Auckland Ferry Terminal less than a mile away.

Is there parking available at Crowne Plaza Auckland by IHG?

Yes, parking is offered for NZD 30 per day. An electric car charging station, wheelchair-accessible parking, and bicycle parkingare also available.

Does Crowne Plaza Auckland by IHG include a casino?

No, Crowne Plaza Auckland by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Auckland by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza Auckland by IHG a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature a private indoor hot tub.

Are there hot tubs at Crowne Plaza Auckland by IHG?

No, but guests can enjoy a sauna at this hotel.

Does Crowne Plaza Auckland by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Auckland by IHG serves buffet breakfast for a surcharge each morning at Aria Restaurant and Bar.

Will Crowne Plaza Auckland by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Auckland by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza Auckland by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Auckland by IHG?

The closest major airport to Crowne Plaza Auckland by IHG is Auckland Intl. Airport (AKL), which is 17.1 mi away (27 minutes by car).

Are there rooms with balconies at Crowne Plaza Auckland by IHG?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean and city views.

Does Crowne Plaza Auckland by IHG have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Auckland by IHG.

Crowne Plaza Auckland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1006 reviews
Rating 8 - Good. 272 out of 1006 reviews
Rating 6 - Okay. 55 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 13 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Roman

Great experience
Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great
Stayed 3 nights in Dec 2025

8/10 Good

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Ajay Rajan, Redmond

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean rooms and courteous staff. Wide breakfast buffet
Stayed 1 night in Nov 2025

10/10 Excellent

Len, Oakland

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly, convenient downtown location, paid parking attached to hotel, and several good restaurants nearby. Queen Street great to walk thru in the evening.
Stayed 1 night in Dec 2025

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Khalid

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had an excellent experience staying at the Crowne Plaza Auckland! The hotel is located in the heart of the city and within walking distance of most downtown attractions. There are numerous excellent restaurants and cafes within 5 to 7 minutes of the property. The staff was very courteous and wanting to make sure our stay was pleasurable.
Stayed 1 night in Nov 2025

10/10 Excellent

Kim, Auckland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff easy parking our bed was very comfortable and quiet have stayed twice now would go back
Stayed 1 night in Dec 2025

10/10 Excellent

Ray, Lenoir City

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the city center, but rooms are very quiet. Staff was very friendly and helpful. Convenient to a great variety of restaurants. Eat breakfast at the hotel's breakfast buffet; it's fantastically good!
Stayed 6 nights in Nov 2025

10/10 Excellent

Ratu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and Very close to Shopping and Entertainment venues
Stayed 2 nights in Dec 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities
I haven't slept well in .... a long time. We were in Auckland for four nights and I slept so well here. I think it was how comfortable I found the bed. When we moved on from here to our next stop ... I again had issues waking up frequently trying to get comfortable. Check in/out was simple, location is perfect and walkable. Room was large and we had a great view of the Sky Tower and were able to watch people coming down the bungy. We didn't opt in for the breakfast so can't comment on that part. I would definitely stay again and am sad I didn't book a Crown Plaza property at each stop. I'll also look into staying at Crown Plaza on future trips.
Stayed 4 nights in Nov 2025

10/10 Excellent

Yicheng

Stayed 2 nights in Dec 2025

10/10 Excellent

Anam

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Very convenient location. We enjoyed our stay
Stayed 2 nights in Dec 2025

8/10 Good

Paul

Business traveler
Liked: Staff & service
Clean rooms, good location. Nice gym
Stayed 5 nights in Nov 2025

10/10 Excellent

laura

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast and location. Bathrooms need fans and updating but very nice choice.
Stayed 1 night in Nov 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for a very central stay in Auckland a block away from the Sky Tower, nice comfortable room with relatively easy parking in the attached car park
Stayed 3 nights in Nov 2025

10/10 Excellent

Linda

Good location. Large comfortable rooms
Stayed 2 nights in Nov 2025

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifu stay
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Amenities
Very impressed Crown Plaza will be our go to place when staying in Auckland. The staff were friendly and welcoming, the view from the room was great and the food and surroundings in the restaurant were wonderful
Stayed 1 night in Nov 2025

8/10 Good

Tania

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice clean spacious room
Stayed 1 night in Nov 2025

10/10 Excellent

Cassidy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all round accomodation.
Stayed 1 night in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Close to Queen Street and Casino
Stayed 1 night in Nov 2025

2/10 Terrible

Jimmy Santos

Business traveler
Liked: Cleanliness, staff & service, amenities
Maika’i
Stayed 9 nights in Nov 2025

8/10 Good

Alexa

Stayed 1 night in Nov 2025

10/10 Excellent

Hayley

Liked: Cleanliness, amenities, property conditions & facilities
Always great
Stayed 1 night in Nov 2025

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