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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property
Hotel in Smyrna with a 24-hour fitness center and an outdoor pool

Choose dates to view prices

Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Lobby
Lobby
Lobby
Premium bedding, desk, laptop workspace, blackout drapes
Free daily buffet breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1200 Winchester Parkway, Smyrna, GA, 30080
  • Place, Cumberland Mall
    ‪3 min drive‬
  • Place, The Battery Atlanta
    ‪3 min drive‬
  • Place, Cobb Galleria Centre
    ‪3 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Smyrna

Located 2.5 mi (4.1 km) from Chattahoochee River, Best Western Atlanta Cumberland/Galleria Hotel is within a 5-minute drive of The Battery Atlanta. This 119-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Cumberland Mall - 3 min drive - 3.0 miles
  • The Battery Atlanta - 3 min drive - 3.5 miles
  • Cobb Galleria Centre - 3 min drive - 3.6 miles
  • Truist Park - 4 min drive - 3.9 miles
  • Coca-Cola Roxy Theater - 4 min drive - 3.9 miles

Getting around

  • Bankhead Station - 23 min drive
  • Atlanta Peachtree Station - 25 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 33 min drive

Restaurants

  • ‪RaceTrac - ‬3 min drive
  • ‪Jim 'N Nick's Bar-B-Q - ‬3 min drive
  • ‪Krispy Kreme - ‬3 min drive
  • ‪Starbucks - ‬6 min walk
  • ‪US Cafe - ‬3 min drive

About this property

Best Western Atlanta Cumberland/Galleria Hotel

Hotel in Smyrna with a 24-hour fitness center and an outdoor pool
At Best Western Atlanta Cumberland/Galleria Hotel, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a conference center, a business center, and a seasonal outdoor pool.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include refrigerators, coffee makers, and free local calls.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (1,500 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Handrails in hallways (38 inches high)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Nearby construction work may cause some noise disturbance.
  • Free in-room WiFi has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Frequently asked questions

What can I see around Best Western Atlanta Cumberland/Galleria Hotel?

This hotel is located in Smyrna, close to Truist Park, Cumberland Mall, and The Battery Atlanta. You'll also find Coca-Cola Roxy Theater and Chattahoochee River within a short drive.

How much does it cost to stay at Best Western Atlanta Cumberland/Galleria Hotel?

As of Feb 14, 2026, prices found for a 1-night stay for 2 adults at Best Western Atlanta Cumberland/Galleria Hotel on Feb 16, 2026 start from $59.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Atlanta Cumberland/Galleria Hotel?

Yes, self parking is offered for free at the hotel. Though parking is available on request, accessible parking and free RV/bus/truck parking are also available. You'll find a max of 2 spaces per unit.

Does Best Western Atlanta Cumberland/Galleria Hotel include a casino?

No, Best Western Atlanta Cumberland/Galleria Hotel doesn't have a casino.

Is there an indoor pool at Best Western Atlanta Cumberland/Galleria Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What do couples enjoy most about Best Western Atlanta Cumberland/Galleria Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and a 24-hour fitness facility.

Are there hot tubs at Best Western Atlanta Cumberland/Galleria Hotel?

No, there isn't a spa tub at this hotel.

Does Best Western Atlanta Cumberland/Galleria Hotel have a restaurant with a breakfast menu?

Best Western Atlanta Cumberland/Galleria Hotel offers free buffet breakfast each morning though there is no restaurant.

Does Best Western Atlanta Cumberland/Galleria Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western Atlanta Cumberland/Galleria Hotel though service animals are welcome.

Does Best Western Atlanta Cumberland/Galleria Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Best Western Atlanta Cumberland/Galleria Hotel?

The closest major airport to Best Western Atlanta Cumberland/Galleria Hotel is Atlanta, GA (FTY-Fulton County), which is 9.3 mi away (20 minutes by car). Another top airport is Atlanta, GA (PDK-DeKalb-Peachtree), which is located 18.5 mi away (34-minute drive).

Are there rooms with balconies at Best Western Atlanta Cumberland/Galleria Hotel?

No, there aren't any guestrooms with balconies at Best Western Atlanta Cumberland/Galleria Hotel.

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 481 out of 1254 reviews
Rating 8 - Good. 281 out of 1254 reviews
Rating 6 - Okay. 165 out of 1254 reviews
Rating 4 - Poor. 135 out of 1254 reviews
Rating 2 - Terrible. 192 out of 1254 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Christopher

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs were seen around elevator. The breakfast was not good. My wife had allergies and couldn’t eat anything. The coffee was run down and tasted like water. The sink would clog with water. The tv would sign it self out consistently.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nestor

Stayed 2 nights in Dec 2025

10/10 Excellent

Emanuel Jesus, Duluth

Stayed 1 night in Nov 2025

10/10 Excellent

Broderick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Nov 2025

4/10 Poor

Rome

Stayed 2 nights in Nov 2025

8/10 Good

Demarcus

Stayed 1 night in Nov 2025

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Always nice rooms are clean
Stayed 2 nights in Nov 2025

2/10 Terrible

Jayden

Stayed 1 night in Nov 2025

2/10 Terrible

Johnnie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There is NO consistent WiFi. The television did not work the entire stay because it is TOTALLY dependent upon WiFi which was NOT functioning. Even the WiFi signal for phones and laptops was inconsistent.
Stayed 2 nights in Nov 2025

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
I requested an outside room which put me in the old part of the hotel. Room needs an upgrade desperately. No soap or Kleenex. Tv didnt work till I called for help. Fridge leaked all over the floor. On the other hand bed was comfortable. Towels were a good size and fluffy. Desk clerk was most helpful and courteous
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Stayed 4 nights in Nov 2025

10/10 Excellent

Rome

Stayed 1 night in Nov 2025

8/10 Good

kayla

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Ashley

Disliked: Cleanliness, staff & service, amenities
Good luck with a good hot shower they never have hot water
Stayed 1 night in Nov 2025

8/10 Good

Charles

Stayed 1 night in Nov 2025

10/10 Excellent

Shamael

Stayed 1 night in Nov 2025

10/10 Excellent

Ellis

Stayed 2 nights in Nov 2025

2/10 Terrible

tiffany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
CR1107337-Rooms 413 & 415. I filed a complaint immediately. Never received a follow up. I wanted to check out soon as I saw the rooms. The room gives you old motel vibes. The King bed/mattress is absolute trash. You can feel the springs in the mattress. Its extremely hard, thin, and you can tell its old and worn. The rooms smells like mildew and cleaning solution. Had to buy air freshener and fabreeze. The bathroom door in 413 barely wants to close. You have to lift and add force.  The elevator is old and very small. The elevator inspection card is expired. Sketchy people hanging around at night. Staff rude when we asked for blankets. We have 2 rooms and 3 beds. Yes can we have 3 blankets. The guy says well why and how many people do you have. Why do you have 4 people in your room. Well sir I have 2 rooms. I still only received 2 blankets. The room and bathroom extra Dusty. No hot water in either bathroom sink the first 2 days. Bathroom sink in 413 is leaking all over the floor like enough that we used a bath towel to keep from falling. Front desk never answers the phone. I have photos and videos. This was by far the worst experience ever. We traveled from Chicago to celebrate the life of my sister who died young from Breast Cancer. This trip just added trauma to our already somber situation. I would NEVER book a Best Western again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities
The clean rooms
Stayed 1 night in Oct 2025

2/10 Terrible

jovonet

Disliked: Cleanliness, property conditions & facilities, room comfort
Here’s a fuller version closer to 1500 characters (letters and spaces): ⸻ I want to clarify that I never stayed at this property. Prior to my scheduled arrival, I made several phone calls to the hotel in order to confirm my reservation and ask basic questions regarding check-in procedures, safety, and parking. Unfortunately, none of my calls were ever answered, and no one from the hotel ever returned my messages. This complete lack of communication immediately raised red flags for me and made me feel extremely uneasy about showing up to an unfamiliar location with no way to reach anyone on site. Out of genuine concern for my personal safety and peace of mind, I made the decision not to proceed with check-in. Afterward, I reached out to Hotels.com for assistance, and they also attempted to contact the property multiple times but received no response. It has now been several days with no communication from the hotel at all, which is unacceptable and unprofessional. I paid for a service I was never able to receive, not due to any fault of my own, but because the property was unreachable and failed to provide the most basic level of customer support. For these reasons, I am formally requesting a full refund of the amount I paid. I believe this is completely fair, given that I made every effort to resolve the issue responsibly and safely, yet was left without accommodation or assistance.
Stayed 1 night in Nov 2025

4/10 Poor

Kristopher

Stayed 1 night in Sep 2025

8/10 Good

Charles

Stayed 3 nights in Oct 2025

8/10 Good

Charles

Room sometime was not vacuum and sometime the bed was not madeup for two days. Which i dont minem
Stayed 3 nights in Oct 2025

4/10 Poor

Catherine

Disliked: Cleanliness, property conditions & facilities
Very dirty. The floors of my hotel room were disgusting and looked like they hadn’t been vacuumed in months. Most of the surfaces were dirty, though the bed sheets appeared to be clean. Nice staff, just very dirty.
Stayed 2 nights in Oct 2025

8/10 Good

Jean Fritz

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Its clean
Stayed 1 night in Oct 2025

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