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Union Plaza

3.0 star property

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Photo gallery for Union Plaza

Restaurant
Reception
Front of property
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Street Almaty 1/1, Astana, Akmola Province, 010000
  • Place, Astana Arena
    ‪2 min drive‬
  • Place, Bayterek Tower
    ‪2 min drive‬
  • Place, Khan Shatyr
    ‪3 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Luxury Room

Luxury Room | Desk, blackout drapes, iron/ironing board, free WiFi

Luxury Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Desk, blackout drapes, iron/ironing board, free WiFi

Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Astana

Located in Yesil District, Union Plaza is within a mile (2 km) of sights such as Islamic Centre and Saryarka Velodrome. This 32-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Keruen - 15 min walk - 0.9 miles
  • Astana Arena - 2 min drive - 1.0 mile
  • Bayterek Tower - 2 min drive - 1.2 miles
  • Khan Shatyr - 3 min drive - 1.2 miles
  • Kazakhstan Central Concert Hall - 3 min drive - 1.2 miles

Getting around

  • Astana Railway Station - 29 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 19 min drive

Restaurants

  • ‪NegroNi - ‬13 min walk
  • ‪Пинта Bar & Grill Akmeshit - ‬12 min walk
  • ‪Креветка - ‬12 min walk
  • ‪Aho - ‬14 min walk
  • ‪Tary - ‬13 min walk

About this property

Union Plaza

Guests staying at Union Plaza enjoy free WiFi in public areas, laundry facilities, and a hair salon. You can take advantage of free parking, along with an airport shuttle for a fee (available 24 hours). The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.
Guests can enjoy LED TVs and stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Other standard amenities include electric kettles, free local calls, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

Union Plaza Hotel Astana
Union Plaza Hotel Nur-Sultan
Union Plaza Nur-Sultan
Hotel Union Plaza Nur-Sultan
Nur-Sultan Union Plaza Hotel
Union Plaza Hotel
Union Plaza Hotel Nur-Sultan
Union Plaza Nur-Sultan
Hotel Union Plaza Nur-Sultan
Nur-Sultan Union Plaza Hotel
Union Plaza Hotel
Hotel Union Plaza
Union Plaza Hotel
Union Plaza Astana
Union Plaza Hotel Astana

Frequently asked questions

Are free cancellation options available at Union Plaza?

Union Plaza provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Union Plaza?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Union Plaza on Jun 29, 2026 start from $52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Union Plaza?

This hotel is situated in Yesil District within a short 18-minute walk of Keruen and also 16 minutes on foot from Islamic Centre. You'll also find Khan Shatyr and Bayterek Tower within a short drive.

Is there parking available at Union Plaza?

Yes, self parking is offered for free at the hotel.

Does Union Plaza feature a casino on the premises?

No, Union Plaza doesn't have a casino.

Will I find an indoor pool at Union Plaza?

No, there is no indoor pool at this hotel.

Is Union Plaza a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a bar/lounge.

Does Union Plaza have a hot tub?

No, there isn't a spa tub at this hotel.

Does Union Plaza have a restaurant that serves breakfast?

Yes, Union Plaza serves free buffet breakfast each morning from its restaurant.

Does Union Plaza allow pets to stay free of charge?

No, pets aren't allowed at Union Plaza.

Does Union Plaza have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Union Plaza?

The closest major airport to Union Plaza is Astana (NQZ-Nursultan Nazarbayev Intl.), which is 7.8 mi away (19 minutes by car).

Are there rooms with balconies at Union Plaza?

No, there aren't any guestrooms at Union Plaza that offer a balcony.

Union Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 6 out of 13 reviews
Rating 8 - Good. 5 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff and very helpful, nice clean hotel and good breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Erjan Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Vasilya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly personnel, spacious room, clean and comfortable. I will book it again when needed.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Een goede plek

Het hotel is dicht bij centrum van Astana ( van Bayterek ) dus de locatie is heel goed. Dicht bij het Astana International Airport. Ze kunnen voor jou een vervoer regelen. Ze spreken helaas geen Engels maar met een electronische translator gaat het wel. Vriendelijke en behulpzame mensen. Ps. Ontbijt is heel lekker :-)
Stayed 1 night in Apr 2024
Verified

8/10 Good

Jacek

Liked: Cleanliness, staff & service

Pobyt 9 dni

Hotel całkiem znośny, wszelkie prośby były realizowane natychmiast, śniadania bardzo monotonne. Cena adekwatna do standardu.
Stayed 9 nights in May 2023
Verified

4/10 Poor

Irina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Нет регулярной убоки, убирают только после просьбы. За 17 дней проживания ни разу не поменяли бельё. На завтрак предаставляют выпечку не первой свежести. Больше никогда не останавлюсь в этом отеле и другим не советую.
Stayed 16 nights in Nov 2019
Verified

8/10 Good

Verified traveler

１９年９月に１１泊ほど滞在しました。部屋は広くて設備自体もおおむね満足でしたが、室内の清掃はこちらから頼まない限り、してくれないのが驚きました。しかもスタッフはなかなか英語が通じず。 朝食バイキングは毎日同じメニューでしたが、長期滞在でなければそこまで飽きることはないかなと。 Ｗｉ―Ｆｉの状態は日によってまちまちでしたが、使えなくて困るというほどでもありませんでした。
Stayed 11 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good location, 2km from Green Boulevard (Bayterek Tower). Easy to get taxi. Spacious and clean room. Good breakfast spread.
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

sameen

Stayed 1 night in Apr 2023
Verified

8/10 Good

Cihan

Stayed 1 night in Jul 2022
Verified

6/10 Okay

Evgenii

Stayed 16 nights in Nov 2019